Evans glitch

LondonDiva

Got both my orders made on Saturday and delivered byt he reccommended express delivery. Thanks to the person who advised to pay the extra £1:T:T:T

TUS

Got my 2 orders today via the express delivery. Purse, shoes and ear rings for £2.50 :-D

debsjc

Do mail order Evans items have different tags than shop items? Could you say the item was a gift, and you dont have the receipt, but the tag is still attached?

anna_grant

debsjc wrote: »

Do mail order Evans items have different tags than shop items? Could you say the item was a gift, and you dont have the receipt, but the tag is still attached?

I'm at work now but, from memory of looking at the dress I got yesterday, the tag is identical to the one used in store.

The Evans website only suggests refunds rather than exchanges when returning to a store:

http://www.evans.co.uk/webapp/wcs/stores/servlet/CatalogNavigationSearchResultCmd?catalogId=33054&storeId=12553&langId=-1&viewAllFlag=false&categoryId=271983&interstitial=true

Legendmum

debsjc wrote: »

Do mail order Evans items have different tags than shop items? Could you say the item was a gift, and you dont have the receipt, but the tag is still attached?

My jewellry items had a sticker over the original evans sticker with a different number so I just peeled that off! Was going to sell the necklace on ebay as wrong colour but my attempt exchange instore!

nic2075

My order just arrived. Got the star rainmac, should of been £29.50 down to £20, so only cost £5 for delivery. I'm over the moon, thanks again OP :j

skibster

Legendmum wrote: »

My jewellry items had a sticker over the original evans sticker with a different number so I just peeled that off! Was going to sell the necklace on ebay as wrong colour but my attempt exchange instore!

Please let us know how that goes! Anyone who manages a refund or exchange, please tell us how that worked! I would think/hope that they only refund you what you paid after the discount, but an exchange should give you another item of equal value to what you bring in. As in -- you paid 3 quid for a 23 pound item after the discount, they should only refund you 3 quid. But they should let you swap it for another item in the store worth 23 quid, iyswim.

I never thought of saying the item was a gift to expedite an exchange. I don't know, once I say it was a gift, if they say they won't take it back without a receipt, there's no way I can then say I "found" my receipt! I'd prefer the refund of the 15 quid I paid for this item (I bought another item that cost more than the 20 quid discount in the same order, so technically they should be able to refund me for this item as I actually paid in 20 pounds before shipping and this item cost 15, but I realize now that will likely cause confusion -- if I'd only realized that when I ordered!).

LaDiva_2

My status still reads as:

Your order is currently being packed by our warehouse.

Hmph, anyone got the same for any pending orders?!

toni_

anyone thats had any orders cancelled with evans please check your back accounts!! i had 1 order cancelled but i just checked online banking and they took the money yesterday! :mad:

murie

LaDiva wrote: »

My status still reads as:

Your order is currently being packed by our warehouse.

Hmph, anyone got the same for any pending orders?!

me too_ had one order cancelled and the second is still being packed.