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Please help barclays took all money out my account

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  • d.ross_2
    d.ross_2 Posts: 593 Forumite
    Alpine99 - I am with Weston Dave on this one.


    I would expect that there has been a trigger/alert raised for either Money Laundering or Anti Terrorism.

    That may have been an internal trigger - seems a little unlikely as you have had the account for some time or one forced on them by external agencies. They may well be constrained for legal reasons.

    Whilst banks do make mistakes they don't "just take your money" without a reason. (Before anyone shouts I know they charge a lot and might transfer money if you owe them some elsewhere.)

    As you say it is from a reputable source. Once the checks, which might not be confined to Barclays, are cleared then I am sure the money will come back to you.

    I know that does not help you right now.

    You will find that there is a certain amount of secrecy within banks internal structure to ensure real bad guys aren't tipped off. Hence the stonewalling.

    I think the LLoyds example used by another poster may well contain an element of marketing than this sort of check.

    The reason isn't the problem here. It's the way the bank go about it, leaving the OP with no money, and no explaination.
  • real1314
    real1314 Posts: 4,432 Forumite
    allpine99 wrote: »
    the last two credits that went into my account were two cheques from a member of my family from there halifax bank , one was for £3000 and one for £4000 one cleared last monday and the othe cleared thursday thats when they took my money, the cheques were deposited into my account to pay off some credit cards which i have been unable to do now thats why im so angry .

    allpine99 wrote: »
    no not barclaycard dont have a barclaycard and its only a few hundred pounds on each card that i owe
    allpine99 wrote: »
    i weas looking to buy a car thats why im keeping money in case one came up ast a garage then i could pay it on my card .

    Well, to be fair, if your explanations to barclays about the source and purpose of the payments are as inconsistent as here, they are probably quite right to have taken anti-money laundering action.

    Your comment on other accounts with tens of thousands going through them just adds weight to the thought that you might have tried to fly under the radar.

    Relatives money to help you pay of credit cards - nice of them
    The cards were only a few hundred quid - odd to need £7,000.00 then.
    You were "keeping" the money to buy a car - but it was the relaives money for the credit cards wasn't it?

    It doesn't add up; does it? :cool:
  • d.ross_2
    d.ross_2 Posts: 593 Forumite
    real1314 wrote: »
    Well, to be fair, if your explanations to barclays about the source and purpose of the payments are as inconsistent as here, they are probably quite right to have taken anti-money laundering action.

    Your comment on other accounts with tens of thousands going through them just adds weight to the thought that you might have tried to fly under the radar.

    Relatives money to help you pay of credit cards - nice of them
    The cards were only a few hundred quid - odd to need £7,000.00 then.
    You were "keeping" the money to buy a car - but it was the relaives money for the credit cards wasn't it?

    It doesn't add up; does it? :cool:

    If the OP was into money laundering, then they would hardly com on here to talk about it would they?
  • barclay s has just poor customer support these days especially with these issues
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    d.ross wrote: »
    If the OP was into money laundering, then they would hardly com on here to talk about it would they?

    It might not be the OP who is theoretically doing the money laundering. Barclays will be looking at the source of the money as well as the OP's account, the OP could unwittingly be involved in money laundering, being asked to pay money into his account. Plus, money launderers don't always make high value transactions, they know how the system works, they know that large amounts will be picked up by the banks systems.
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    d.ross wrote: »
    The reason isn't the problem here. It's the way the bank go about it, leaving the OP with no money, and no explaination.

    Sorry don't agree.

    If they are acting as a result of Money Laundering/Terrorism triggers these may well have been imposed on them and they will have a legal duty to follow through the process. In similar way they have to freeze accounts in Bankruptcy/Insolvency cases they are compelled by legislation.

    The reason they don't tell you is obvious.

    The staff will be embargoed from discussing the matter no doubt.

    Once they have the green light the money will be returned.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • mazy_m
    mazy_m Posts: 661 Forumite
    Part of the Furniture Combo Breaker
    real1314 wrote: »
    Well, to be fair, if your explanations to barclays about the source and purpose of the payments are as inconsistent as here, they are probably quite right to have taken anti-money laundering action.

    Your comment on other accounts with tens of thousands going through them just adds weight to the thought that you might have tried to fly under the radar.

    Relatives money to help you pay of credit cards - nice of them
    The cards were only a few hundred quid - odd to need £7,000.00 then.
    You were "keeping" the money to buy a car - but it was the relaives money for the credit cards wasn't it?

    It doesn't add up; does it? :cool:[/QUOTE

    Give the OP a break and they were talking about tens of thousands going through barclays not THEIR personal account!!

    What does it matter what the money was for or who it was from it's none of our (or the banks to a certain extent really!!) business it's not unusal as someone else pointed out that that much money is put into an account (sometimes I do wish I'd seen that much go in my account but that's a dream for the future!!)

    The main thing is here Barclays have left this person unable to spend their own money (not Barclays!!) at a time when they need to for food , paying off credit cards buying a car whatever it was Barclays should have be able to take precautions yes....however these should also not put their loyal customers into financial difficulty...why can't they offer the OP an overdraft facility until the matter is resolved it's diabolical they can just STEAL money from someones account and treat them as if they were a criminal! Barclays should be ashamed of themselves for what they have done here!! OP as someone suggested keep a record of every single expense that has occurred from this and make Barclay pay!! I hope this matter gets resolved for you soon! in the meantime perhaps a family member could lend you a bit of money for petrol, food etc but don't do it through Barclays!!
    A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    There is another thread in this bit of the forum where the OP has done a search of their credit file.

    This has revealed periodic Money Laundering Searches even though the account has been held for some time, there is no debt and no new lines of credit requested.

    So perhaps Financial Instutions are being compelled to be active rather than passive now.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    mazy_m wrote: »
    real1314 wrote: »
    Well, to be fair, if your explanations to barclays about the source and purpose of the payments are as inconsistent as here, they are probably quite right to have taken anti-money laundering action.

    Your comment on other accounts with tens of thousands going through them just adds weight to the thought that you might have tried to fly under the radar.

    Relatives money to help you pay of credit cards - nice of them
    The cards were only a few hundred quid - odd to need £7,000.00 then.
    You were "keeping" the money to buy a car - but it was the relaives money for the credit cards wasn't it?

    It doesn't add up; does it? :cool:[/QUOTE

    Give the OP a break and they were talking about tens of thousands going through barclays not THEIR personal account!!

    What does it matter what the money was for or who it was from it's none of our (or the banks to a certain extent really!!) business it's not unusal as someone else pointed out that that much money is put into an account (sometimes I do wish I'd seen that much go in my account but that's a dream for the future!!)

    The main thing is here Barclays have left this person unable to spend their own money (not Barclays!!) at a time when they need to for food , paying off credit cards buying a car whatever it was Barclays should have be able to take precautions yes....however these should also not put their loyal customers into financial difficulty...why can't they offer the OP an overdraft facility until the matter is resolved it's diabolical they can just STEAL money from someones account and treat them as if they were a criminal! Barclays should be ashamed of themselves for what they have done here!! OP as someone suggested keep a record of every single expense that has occurred from this and make Barclay pay!! I hope this matter gets resolved for you soon! in the meantime perhaps a family member could lend you a bit of money for petrol, food etc but don't do it through Barclays!!

    I really do think Barclays is being unfairly blasted here.

    Banks don't steal money (overcharge, penal rates for default and recover money owing yes).

    If as seems to be the case here they are more than likely legally bound to follow said procedure.

    As another OP has said money laundering or for that matter terrorism funding isn't all about loads of money it can also be slow drip.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • d.ross_2
    d.ross_2 Posts: 593 Forumite
    meer53 wrote: »
    It might not be the OP who is theoretically doing the money laundering. Barclays will be looking at the source of the money as well as the OP's account, the OP could unwittingly be involved in money laundering, being asked to pay money into his account. Plus, money launderers don't always make high value transactions, they know how the system works, they know that large amounts will be picked up by the banks systems.

    And both payments were made by bankers draught, that can easily be traced......I don't think so, do you?
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