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Smile Science - teeth-whitening booth in Westfield

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Yesterday Groupon were doing vouchers for this company in Westfield. It immediately reminded me of this thread here

forums.moneysavingexpert.com/showthread.php?t=1991115

i.e. a company called a Smile Xpress who ended up being complete cowboys. And they too had a booth in Westfield, just like this new company called Smile Science. Really hope this is just a coincidence!

There is absolutely no reviews of Smile Science online, can anyone share any experiences?
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Comments

  • brook2jack
    brook2jack Posts: 4,563 Forumite
    Well if they are in a shopping centre then they are not dentists. A recent court case has resulted in prosecution of a company for illegal practice of dentistry by employing non dentists for tooth whitening.

    In the last week trading standards have started visiting suppliers of teeth whitening gels.

    If you use these folks you will be having someone with maybe a couple of hours training applying an unknown chemical (?chlorine dioxide) with possible permanently damaging effects to your teeth and gums.

    Many of these companies close down and reopen under different names but same method of operating. Avoid.
  • brook2jack
    brook2jack Posts: 4,563 Forumite
    Found this on their website for a toothbrush they sell

    "Smile Science has developed in conjunction with its dental partners from around the world a New Original Toothbrush with in built LEDs.

    The toothbrush has been clinically designed for the prevention and treatment of oral diseases, as well as for more effective cleaning of teeth, it has a phototherapeutic effect and anti-inflammatory properties.

    It is used as Therapeutic device for the prophylaxis and treatment of:

    Paradontosis
    Periodontitis
    Gingivitis
    Also used in cosmetic dentistry for:

    Whitening, with the added benefits of fresh breath and, more effective tooth brushing.

    Smile Spa Vita toothbrush with LEDs has new consumer-friendly features and unique therapeutic properties.

    Based on the method of PDT
    Usage of photodynamic effect allows compensating for negative consequences occurring due to mechanical tooth brushing.

    Two red and one blue LEDs in the toothbrush head
    They enhance blood circulation and nutritive processes in the gingival tissues, eliminate gingivitis, eliminate gingival edema, recover oral cavity from pathogenic bacteria.

    Usage of irradiations of blue (420-450nm) and (or) purple (400-350 nm) spectrums having expressed antibacterial properties in the offered toothbrush allow to totally refuse from or greatly decrease amount of antibacterial substances introduced into the toothpaste compositions"


    Total rubbish,gibberish and obviously written by someone who is not a native English speaker. I have never heard of paradontosis and I've been a dentist for many years. The biggest piece of rubbish is the idea that a tooth brush with a red and blue light bulb in it will eliminate disease,bacteria and whiten your teeth!!!!!
    Cowboys
  • I know how you feel. I was very worried myself but I actually had a treatment done there. It is not as weird as people might think. I am so happy and satisfied with the service and the result. The people are very professional and helpful. When I got there I got explained what is going to happen step by step. First the shade of your teeth is being analysed so you can see later how much whiter your teeth are. Then they start the treatment by applying a gel to your gums so these don't get damaged and so you don't feel any burning as the whitening gel is only suitable for the teeth. That gum gel actually hardens so the whitening gel that is applied in the next step can't get mixed in with it. As I said, then the whitening gel is being applied, which is hydrogen peroxide, and a blue light lamp will be set up in front of your teeth to speed up the whole process. Overall, the procedure takes one hour but after every 15 minutes the hydrogen peroxide is being taken off and new one is being applied. I have extremely sensitive teeth and was so worried that I will be in pain afterwards but I thought to myself that I can always stop and leave if I feel uncomfortable after the first 15 minutes. However, I was positively surprised because during and after the treatment I had absolutely no problem. The only thing that feels uncomfortable is my mouth because it was held open for an hour but other than that I don't have any problems. And I am so happy with the result. My teeth look amazing. I still understand why anyone would be cautious but I would definitely recommend it and as I said, if you feel uncomfortable you could always stop as there is always somebody around, checking on you every 2 or 3 minutes and having a look if everything is going alright with your teeth.
  • Oh and brook2jack, I have heard of paradontosis. You might know it as periodontosis. However, it's an actual word and it's used in many different countries...
  • PinkLipgloss
    PinkLipgloss Posts: 1,451 Forumite
    edited 28 May 2011 at 10:24PM
    Regardless of anyones "experience" of using this company (or similar) I would NEVER have any dental work done by a non-qualified professional.

    The very thought! :eek:


    (previous poster looks suspicious IMO but I'm being kind...)

    Another thing I am always suspicious of is companies or individuals who use scientific terminology. I'm into science myself and find that when you look beneath the surface of these scientific "claims" or "words" you tend to find they have no substance.
    "Isn't it enough to see that a garden is beautiful without having to believe that there are fairies at the bottom of it too?" (Douglas Adams)
  • brook2jack
    brook2jack Posts: 4,563 Forumite
    edited 9 June 2011 at 6:40PM
    Helena88 wrote: »
    Oh and brook2jack, I have heard of paradontosis. You might know it as periodontosis. However, it's an actual word and it's used in many different countries...


    Ermm no. periodontitis yes but not periodontosis. I have worked in a few countries, read many articles from other countries and have many colleagues from abroad, none use the term paradontosis or periodontosis It's an archaic term used incorrectly by non dentally qualified people, or from very poorly translated dental abstracts. It would never appear in a dental journal.

    I'm guessing the use of such a word accurately indicates the dental knowledge of these folks and Helena88 , who posted only twice and visited the site only once.I wonder who Helena88 works for?
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Two red and one blue LEDs in the toothbrush head
    They enhance blood circulation and nutritive processes in the gingival tissues, eliminate gingivitis, eliminate gingival edema, recover oral cavity from pathogenic bacteria.

    Any evidence* for this? Or just cowpoo made up to sell light-up toothbrushes to muppets?

    (*by evidence, I mean real evidence, double-blind randomised trials with a suitable sample size, not a few annecdotes from people with vested interests. The burden of proof falls to you, you're the ones making extraordinary claims.)
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    Helena88 wrote: »
    I know how you feel. I was very worried myself but I actually had a treatment done there. It is not as weird as people might think. I am so happy and satisfied with the service and the result. The people are very professional and helpful. When I got there I got explained what is going to happen step by step. First the shade of your teeth is being analysed so you can see later how much whiter your teeth are. Then they start the treatment by applying a gel to your gums so these don't get damaged and so you don't feel any burning as the whitening gel is only suitable for the teeth. That gum gel actually hardens so the whitening gel that is applied in the next step can't get mixed in with it. As I said, then the whitening gel is being applied, which is hydrogen peroxide, and a blue light lamp will be set up in front of your teeth to speed up the whole process. Overall, the procedure takes one hour but after every 15 minutes the hydrogen peroxide is being taken off and new one is being applied. I have extremely sensitive teeth and was so worried that I will be in pain afterwards but I thought to myself that I can always stop and leave if I feel uncomfortable after the first 15 minutes. However, I was positively surprised because during and after the treatment I had absolutely no problem. The only thing that feels uncomfortable is my mouth because it was held open for an hour but other than that I don't have any problems. And I am so happy with the result. My teeth look amazing. I still understand why anyone would be cautious but I would definitely recommend it and as I said, if you feel uncomfortable you could always stop as there is always somebody around, checking on you every 2 or 3 minutes and having a look if everything is going alright with your teeth.

    Thanks for taking the time out to post that. No customers waiting for their teeth whitening treatment at the moment are there?
  • trumpton
    trumpton Posts: 1,070 Forumite
    Yep, Helena is a spammer for this company surely? Resurrects an oldish thread, joins to post on the thread, then hasn't logged on since. Maybe a quiet day at Smile Science so they were trawling the web for references to their company.

    Anyway, I wouldn't let anyone but a qualified dentist near my teeth. It's not like having a bad haircut. If they damage your teeth you may never be able to repair the damage. Look on the MSE heath and beauty forum for info and experiences about teeth whitening. A few dentists post on there and can give good advice.
  • Hi

    We've been asked to post a statement on this thread. MSE doesn't endorse anything a company says on the forum.

    We would like to confirm that we are not a cowboy operation and not linked to Smile Xpress, we operated as Smile Spa but have rebranded to Smile Science as the former was a name used by a former franchise operation. The LED Toothbrush being promoted is undergoing independent clinical trials; similar clinical studies were ascertained and concluded in Russia. The initial study was conducted at the Eastman Dental Institute, London. Our contact details are on our website https://www.smile-science.co.uk , if anyone wishes to discuss the above than we will be more than happy to open lines of communication.
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