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victim of software counterfietcy

135

Comments

  • Hammyman wrote: »
    I've just tried BETA 2 of 11.04. It will leave you in tears. Its a good lesson in how to screw up something that was very good.


    Hmmmm your not the first person I have heard that from unfortunately, I will wait and see though before jumping ship


    OneADay wrote: »
    Ubuntu is ok for beginners - once you get past that, its Debian all the way http://forums.debian.net/viewtopic.php?f=20&t=60419

    er I am definitely only a beginner, I just want an operating system that does what its supposed too and at a reasonable speed

    If you don't find joy in the snow,
    remember you'll have less joy in your life


    ...but still have the same amount of snow!
  • bigpound
    bigpound Posts: 259 Forumite
    If you prove to Microsoft you were scammed, and forward them all the scammers details/photos of disks, don't they give you a free legit copy?
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    bigpound wrote: »
    If you prove to Microsoft you were scammed, and forward them all the scammers details/photos of disks, don't they give you a free legit copy?

    Eherm this is Microsoft we are talking about....:cool:.

    Anyway its not Microsoft's problem - buyer be conned etc...personally I think one takes a risk when using certain sites to buy software like this (and I have done so myself, fortunately only to get a copy of XP on the cheap a few years back). Responsibility should be the sites who allow their services to be used to sell software.
  • bigpound
    bigpound Posts: 259 Forumite
    It is Microsoft's problem, because that's a lost sale. Looks like they are still offering replacements.
    http://www.microsoft.com/uk/licensing/homeuser/notifications.mspx
    .If you have unwittingly bought counterfeit software, you may qualify for a complimentary replacement under our genuine offer. (We offer a free replacement when you have high quality counterfeit, not a CD-R with Windows scrawled on it! And you'll need to give us a receipt.) If you don't qualify for a replacement, you can buy a genuine copy from us at a special online price.
  • longwalks1
    longwalks1 Posts: 3,850 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    update people

    emailed MS a few times and keep getting an automatic email reply, basically saying i need to buy a legit version, any idea how to get a replacement version if they are still offering it?
  • cit_k
    cit_k Posts: 24,812 Forumite
    britishboy wrote: »
    update people

    emailed MS a few times and keep getting an automatic email reply, basically saying i need to buy a legit version, any idea how to get a replacement version if they are still offering it?

    try ringing 0844 800 2400 and select option 0 (zero).
    [greenhighlight]but it matters when the most senior politician in the land is happy to use language and examples that are simply not true.
    [/greenhighlight][redtitle]
    The impact of this is to stigmatise people on benefits,
    and we should be deeply worried about that
    [/redtitle](house of lords debate, talking about Cameron)
  • stilltheone
    stilltheone Posts: 2,131 Forumite
    britishboy wrote: »
    update people

    emailed MS a few times and keep getting an automatic email reply, basically saying i need to buy a legit version, any idea how to get a replacement version if they are still offering it?

    Have looked at this problem for you and have found a way of solving it, albeit a relatively technical solution.

    If you get nowhere with Microsoft or eBay, you can look at it.

    Will send you a PM with the details.
  • longwalks1
    longwalks1 Posts: 3,850 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    cheers stilltheone, got your pm

    was hoping to get microsoft to give me a proper copy as someone else said in this post, does anyone know if they do do this? or is it wishful thinking?
  • Horlock
    Horlock Posts: 1,027 Forumite
    As far as I know they stopped it. It definately used to exist though, I got a full retail box of windows XP pro this way some years back, I'll have a look to see if I can find any details of it. A word of caution though - and not meant to deter you, but it took a long time for Microsoft to process (ie long enough that I had already bought the software!)

    Personally, I'm wondering if you got an original disk, but the person kept the key - but not confinced.

    The other way to go is with student license stuff, if you are a student - seems like you are using student office, or you have a family member who is you can get the software very cheaply. Websites to try are https://www.pugh.co.uk https://www.rm.com/thebasement or possibly the best is to go direct to microsoft here http://www.microsoft.com/student/en/us/software/windows/default.aspx where it appears to only cost about £20.
    There is no intelligent life out there ... ask any goldfish!
  • longwalks1
    longwalks1 Posts: 3,850 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks Horlock

    the cheap versions of Win 7 on those sites are all upgrades, does that mena I'd Win 7 that isnt genuine)
    I got my Office 2010 from a site for about £42 I think, was for students but I'm not a student ;)
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