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LoanCentre.net

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Comments

  • fozmcfc
    fozmcfc Posts: 3,098 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper Debt-free and Proud!
    As the OP has found out, the Loan Centre, basically is a broker and they take your money and simply pass your details to over brokers and payday loan companies, to spam you with texts, emails all just to get a chuck of the OP's money.

    The OP should be careful because they charge a monthly membership fee as well, so futher payments could be forthcoming.

    "If you have not cancelled/terminated your membership with us, you will be automatically charged by a direct charge to the debit/credit card authorised by the member with an ongoing membership fee of £8.99 which is payable monthly until such time as you decide to cancel your membership."

    It also seems that from the 4th April, that the £75 doesn't exist, but they take £5 from you as a broker fee, but then continue to charge £8.99 a month

    If the OP hasn't already done it, they should write, not email, but write a letter and send by recorded post that they wish to cancel. The OP should be entitled to a full refund minus a £5 admin fee that brokers are allowed to keep.
  • PZH
    PZH Posts: 1,599 Forumite
    Part of the Furniture Combo Breaker
    fozmcfc wrote: »
    The OP should be careful because they charge a monthly membership fee as well, so futher payments could be forthcoming.

    "If you have not cancelled/terminated your membership with us, you will be automatically charged by a direct charge to the debit/credit card authorised by the member with an ongoing membership fee of £8.99 which is payable monthly until such time as you decide to cancel your membership."

    Well spotted :T:T
    “That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
  • ljrees
    ljrees Posts: 38 Forumite
    I have requested a refund by post, on the day that the £75.00 was taken. Have yet to hear back and all i get from my emails is an automated reply.

    I now have a contact number for them so am persuing this now.

    Many Thanks

    Laura
  • OH Dear, and them big boys at the ASA said they would come down hard on the internet and misleading things would be vanquished overnight, leaving not phishing email site nor any other con for the unnervy.

    http://www.asa.org.uk/ASA-action/Non-complying-digital-advertisers.aspx

    Guess what, there are currently no non complying digital adverts. Ah, we is safe then

    BU99ER

    Waste of the Queens Signature that then.

    I gather my friends in Nigeria, once the rioting has settled down after the voting in the banana republic has been costed, will soon be averse to these evils ones at the ASA and they complete incompetance at stamping out these sites.
  • PZH
    PZH Posts: 1,599 Forumite
    Part of the Furniture Combo Breaker
    edited 21 April 2011 at 11:05AM
    ljrees wrote: »
    it was loan.co.uk.

    other trading names of this company are-

    easy borrow
    veritable finance

    Yes - I see what you mean now - no obvious mention of charges/fees

    And yes - it does say "The Loan Centre" at the top.
    “That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
  • fozmcfc
    fozmcfc Posts: 3,098 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper Debt-free and Proud!
    A thread that contains a lot of information, read it all, if you really want a refund. Ringing and emailing does nothing, you need to write.

    https://forums.moneysavingexpert.com/discussion/2607277
  • ljrees
    ljrees Posts: 38 Forumite
    Just been on the phone to them, very very rude people. Have requested a refund by cheque as I had to close my bank account due to this issue, Gareth at their offices (0844 5679500) advised that I will be issued a chque today, and I have received the following email -

    Gareth, Apr-21 11:07 (BST):
    Miss Rees
    Your cheque will be sent out before last post today
    Kind regards
    Gareth

    I will keep you all updated if the cheque ever arrives!!!

    Laura
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi lj :)

    Can I suggest that since you are in a situation where you need to borrow money this way that you wander over to our Debt Free Wannabe board... even if you are not in debt they will be able to help you slim down your budget so that you are much less likely to need companies like this. Just click on the link below:-

    Debt-Free Wannabe
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
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