provident agents [TEXT DELETED BY FORUM TEAM]

empowerthepeople

I have read these posts with interest and obviously there is a lot of ill feeling and aggression aimed toward the Provident because of this latest implimentation in dealing with customer arrears.
I did not realise as self employed credit agents (can't work out how you are self employed after working for one employer only for longer than 13 weeks?) that you are liable for the customers debts. Do you (the agent) personaly provide the credit or does the Provident? Surely you are just providing an administritive service on the Providents behalf?
There are over 11,000 of you agents, are you not represented in some way to air your concerns? If not it's about time you all got your heads together.
I am aware that the majority of you agents are fair good honest people just trying to earn a wage like the rest of us ..so good luck!

workingforacrook

YOUR_A_JOKE_PROVI wrote: »

Agreeing with what you say, the problem is that in reality how do we arrange this? Agents tend to work as a solo unit and so we are isolated from other agents, even when i collect my bag there may be only a couple of other agents knocking about, I personally have the mobile numbers of 2 other agents (one of them like me has already handed in their notice) - its such a shame we didnt see this coming we could have formed some kind of comittee so at least we were all standing united instead of individually!!!! Afraid its too late for me to do anything now but am still following the situation with interest and passion- GOOD LUCK TO ALL OF YOU

yes.. and i think thats the main bosses idea,, divide and conquor ,, we are never really mixing, with each other , so its easy for the big boys to hold us all to ransom,, im totally disgusted with the people i work for .... my poor customers ,, 99 % who are hard working , decent people , and now i have to tell em they gotta give me more , week in week out,,,,,, its a travesty .. ,, and im ASHAMED , to say i work for them, SHAME ON YOU ... PROVIDENT RIP OFF MERCHANTS ........................ IF I COULD WALK AWAY TODAY I WOULD , I AM SEEKING LEGAL ADVICE ,,,,, peter crook .. head of provi , is a getting 1.3 million wage packet this year ,, we .. agents who do the work and getting penalised ,, DISGRAFUL ............. END OF

WorkinClassHero

Having worked for over a year as an Agent I too am deeply aggrieved at this situation. I have been on to ACAS..... basically as self employed Agents its up to us all to complain in writing to our DM.
I will be doing this and urge you all to do so..... but also bare in mind the following:
1. Where exactly are your reductions going?..... they are not paying off debts...... interest is added at the start of loan issues to cover this.
2. Contract.... Mine although only a print out (not formally issued) does not allow for these reductions.
3. Other Managers on my Agency rang my customers offering them loans earlier this year...... for which i am now paying charges... anyone else had this?
4. If (as previous coments) your Manager done their job.... this situation would not be so bad.
5. As an Agent I am not paid to be a Balliff.....if thats what they want.... employ me as such..... not what I signed up for!
I would like to start an Action group about this and will be doing so in my area. Agents need to stick together on this so contact me if you would like my support.

readytoquit

I too am a single parent trying to make ends meet. I work very hard
I have just heard from a friend from another office that an agent their has not earned a penny as the charges have wiped out all of their wages !!

HOW CAN THIS BE FAIR !!!

ENOUGH IS ENOUGH !!!!!
:eek:THEY HAVE WORKED ALL WEEK FOR NOTHING !!!!!!!!

shaftedbyprovi

sash330 wrote: »

I have to say i have been a n agent for 2 years and this week have given my notice and leave next month as im not gonna lose half my wages for something i have no control over , before i leave i will do my best to protest against this ridiculas pay structure , me and another agent have spoke today about having an agents meeting after been told by AM THAT THERE HAS NOT BEEN ENOUGH COMPLAINTS ABOUT IT !! and you are so right all 11,000 agents have to stick together !

Why hand in your notice? You have no obligation to them and are only helping out provident by working 4 weeks longer. they will be laughing at you as you are allowing them to cover other vacancies while you work out your notice giving them time to replace you. Dont show them any loyalty whatsoever as they have treated you all with contempt. It would be interesting to find out where all this money is going(a certain CROOK £1.3 million bonus perhaps) as it certainly is not reducing the customers balances or putting money in your pocket. I think the daily mirror had it spot on robin hood in reverse.

mattyboy7

i have been agent for 10 years got £80 taken from my wages today reading all these coments agents are going to leave provi and go to other companys then provi cash loss will go through the roof what i dont understand how can we get charged for bad debt if the loan is still within term (provi you need to wake up before you losse a lot of good agents ) dms you need fight for your agents there are two main people in provi and thats the agents and the customers so dms fight for them who make your wages

gumiebear11

all agents stand up for your rights,dont let the fat cats benefit from us whatsoever.if we are gona lose then so are they..:T half your sales,no bonus for dms/ams,dont except transfers in,town to towns,its your book,and your risk and dont let anyone push you around :beer: good luck and get your in branch meetings going,without the agents there would be no profit,no huge payrise for MR PETER CROOK( defo the right name )....... and do not cover any vacant books at all ....

YOUR_A_JOKE_PROVI

TO ALL AGENTS - CHECK YOUR IN BOX AND SPREAD THE WORD, WHOEVER INVENTED COPY N PASTE DESERVES A PAT ON THE BACK! BUT REMEMBER TO BE CAREFULL THERE ARE SLUGS CRAWLING ALL OVER THIS SITE lol

WorkinClassHero

Good work.... dont leave yet.... love your idea... i will enforce... keep in contact

gumiebear11

well said by all keep it going