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provident agents [TEXT DELETED BY FORUM TEAM]
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Dmtilliquit wrote: »I am a Dm and despite some suggestions we are all school drop outs, sadly i do not fit that stereotype. I used to enjoy my job, working with agents and seeing customers alike made no two days the same, those days are now very much gone. When Mr Crook took control of the company he brought with him some good ideas, but no great ones. All he seems to have done for the good is get P.C.'s into offices that caught us up with the 80's!! He claimed under his leadership Provident would make 200 million in profit by 2010, that was put back to 2011. Now with his close friend in charge of the company it seems they have found the only way they will hit this target, stripping agents of commission. I have read many of the posts on here and have to agree with the majority. Yes the company has bad debt issues, which finance company has not at the moment? And from experience with my agents, no matter how many times i discuss cash loss and target payments, it was always the last thing on their minds, but not now. But commission adjustments are not the way forward!!! Agents are leaving, Dm's are leaving, i have never seen so many dm jobs up for grabs! When there are too few people to sell and collect the profits will fall, that is certain. This company has denied the recessions effects for far too long, pushing for unrealistic sales at the expense of quality sensible lending. I strive for quality and good lending practices on my section, and on the whole have had no problem with cash loss as we work as a team to control this, but when 4 of my agents have minus commission (and i mean they have no commission at all) at the end of the week when i know how hard they have worked, i can't look them in the eye. Yes there are plenty of ways agents can earn very good money, but as anyone who has been an agent (me included) it's near impossible to control everything all of the time, the nature of the business means deductions will now happen no matter what, mostly to good hard working agents! Cash loss has improved under this scheme we are told, but that will change when the agents are gone. The company has made profits for 100 years, don't let it be burnt for your own vanity, walk now whoever implemented this scheme and don't take a pay off, you have taken enough already. You can fool yourselves all day long, but you can't fool us........0
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has agentssaynosite been deleted cant get on there ??????0
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20yrs_agent wrote: »has agentssaynosite been deleted cant get on there ??????
interesting post by dmtilliquit, I hope head office are still monitoring these sites to gauge the true feeling out here. I think its bad when all the company's brainwashing isnt working even with their employed staff never mind the agents. I quit two weeks ago along with a friend (an agent for 32 years) and the bitterness we feel towards the company is truly frightening. still made sweeter by me issuing all her old customers for my new company. Still waiting on my last commission though. 'UP YOURS PROVIDENT'0 -
20yrs_agent wrote: »has agentssaynosite been deleted cant get on there ??????
Maybe some one could set up another agents say no type forum as it was really informative and people were more forthcoming with their comments.0 -
wannatelluastory wrote: »Sorry thats for the other website. I have just tried to get on agents say no and it would appear the page has been cached by google. I wouldn't know the reason for this but can only assume provident have had it removed as they didn't like its content. They tried that with this site but weren't successful but just shows you how worried they are. I believe that most offices are losing agents with DM's collecting books most days which must be really demoralising to the point where there are lots of DM vacancies. I really don't blame them as provident are a bit of a nightmare to work for and really want their pound of flesh. 50-60 hour weeks are not uncommon and for the salary it just is not worth it.
Maybe some one could set up another agents say no type forum as it was really informative and people were more forthcoming with their comments.0 -
My OH has a loan with greenwoods the agent quit because of the commission thing, low and behold a few weeks later she turns up touting for another company, now i told her to get lost my OH already has a loan which signed my OH upto and she wants to get my OH further into debt with another company just goes to show the morals of the agents involved. I used to work for one of these companies until i saw the light and decided to get a proper job.0
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I have just been on Agents Say No website. It is now online, says something about provident trying to close site down but now all sorted and back up and running ! Wonder what's going on there then?0
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yorkshire_agent wrote: »I have just been on Agents Say No website. It is now online, says something about provident trying to close site down but now all sorted and back up and running ! Wonder what's going on there then?0
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Would just like to share this with all other agents, not looking for sympathy, just telling a story, we all know the pressure provident have been putting on the agents, the fines, targets, cash loss, new doors and fresh start .
About 2 and a half weeks ago i started to feel really panicky, from my head to my toes, complete fear and terror, went to drs and he said i was suffering with anxiety and stress, by the saturday i had gone to my DM's house and handed my bag in, collected cash, cheques and loans i had done, ended up in hospital that night, won't say what for, but not good, got a phone call the next day asking why i hadn't paid my account that week, she popped up to see me and could see the state i was in, still felt really strange but not as panicky, phoned my AM up and chatted with him and his exact words were "I'll put it down to a moment of madness" and i picked my bag up from my managers house, So on the Monday morning i was out at 7:30am doing the loans i should have done over the weekend and the panic and fear had gotten even worse, didn't know what was happening to me, went to the drs tuesday evening and she asked for an urgent referral and put me on tablets straight away, again ended up down the hospital on the Thursday morning, thoughts all over the place, had to see the mental health team, they referred me to see someone else who i saw on tuesday of this week, but last friday again ended up at the drs who signed me off for a month, went into provident office and told the DM in there that the dr had said i was unable to work at the moment due to a nervous breakdown, the manager could see the state i was in and kept telling me no job was worth getting like this over, did i have someone who could cover my round, my answer was no, in all my confusion i forgot to hand sick note in (not that they would have accepted it) and i walked out, was asked to come back in tuesday and help sort book out as to when and what time i called customers houses but went in on the wednesday morning, was basically told that i had resigned on the friday and that i needed to sign the company leaving book, i said i hadn't resigned, i said i couldn't do this at the moment and the dr said i was unable to work, i asked if they could terminate my contract as this would be better for me and was told if i signed to say i was leaving they would find out for me, of course the answer came back as a no, i was told again that i had resigned, its now been just over a week since i last collected for provident and i have to say that, touch wood, i'm not as panicky, my mind is getting back to how it was 3 weeks ago, but i still have a long road ahead, am sleeping at a friends at the moment as they felt it would bring some normality into my life and they have really helped me, have had to put in a claim for esa and am in the process of trying to find somewhere else to live, please all agents, especially with big books, be careful, i didn't see this coming, it just happened, the pressure from that company is immense and as my manager said to me last week, you'll be forgotten in a few weeks because if you can't do it someone else will.0 -
NotHappyAtAll wrote: »Would just like to share this with all other agents, not looking for sympathy, just telling a story, we all know the pressure provident have been putting on the agents, the fines, targets, cash loss, new doors and fresh start .
About 2 and a half weeks ago i started to feel really panicky, from my head to my toes, complete fear and terror, went to drs and he said i was suffering with anxiety and stress, by the saturday i had gone to my DM's house and handed my bag in, collected cash, cheques and loans i had done, ended up in hospital that night, won't say what for, but not good, got a phone call the next day asking why i hadn't paid my account that week, she popped up to see me and could see the state i was in, still felt really strange but not as panicky, phoned my AM up and chatted with him and his exact words were "I'll put it down to a moment of madness" and i picked my bag up from my managers house, So on the Monday morning i was out at 7:30am doing the loans i should have done over the weekend and the panic and fear had gotten even worse, didn't know what was happening to me, went to the drs tuesday evening and she asked for an urgent referral and put me on tablets straight away, again ended up down the hospital on the Thursday morning, thoughts all over the place, had to see the mental health team, they referred me to see someone else who i saw on tuesday of this week, but last friday again ended up at the drs who signed me off for a month, went into provident office and told the DM in there that the dr had said i was unable to work at the moment due to a nervous breakdown, the manager could see the state i was in and kept telling me no job was worth getting like this over, did i have someone who could cover my round, my answer was no, in all my confusion i forgot to hand sick note in (not that they would have accepted it) and i walked out, was asked to come back in tuesday and help sort book out as to when and what time i called customers houses but went in on the wednesday morning, was basically told that i had resigned on the friday and that i needed to sign the company leaving book, i said i hadn't resigned, i said i couldn't do this at the moment and the dr said i was unable to work, i asked if they could terminate my contract as this would be better for me and was told if i signed to say i was leaving they would find out for me, of course the answer came back as a no, i was told again that i had resigned, its now been just over a week since i last collected for provident and i have to say that, touch wood, i'm not as panicky, my mind is getting back to how it was 3 weeks ago, but i still have a long road ahead, am sleeping at a friends at the moment as they felt it would bring some normality into my life and they have really helped me, have had to put in a claim for esa and am in the process of trying to find somewhere else to live, please all agents, especially with big books, be careful, i didn't see this coming, it just happened, the pressure from that company is immense and as my manager said to me last week, you'll be forgotten in a few weeks because if you can't do it someone else will.0
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