Capital one application messed up...

smj43

Was just applying for the progress card online and passed the initial assessment but when I went to sign the agreement, Safari couldn't open the page. I tried going back and trying again, but it still didn't work. Should I call them or just wait and see if they post it?

Saints2011

It passed you through then even with having a Classic

smj43

Yes it did. Whether or not this is something they will notice later on or not, only time will tell. But I checked everywhere, and I can't see anything anymore that says you can't have both.

.1xp

It's a problem with their site and safari.

If accepted, they will send you the credit agreement to sign.

You can also call them and they will tell you if you were successful or not.

Saints2011

smj43 wrote: »

Yes it did. Whether or not this is something they will notice later on or not, only time will tell. But I checked everywhere, and I can't see anything anymore that says you can't have both.

Oh nice:beer:

PNPSUKNET

warning they will send the agreement, but once back they will decline as you have an existing card it happened to me. Although it was their mistake as myn was closed

smj43

I called them. They said there is no decision yet but the application went through and I should hear from them in a couple of days. The guy on the phone said you CAN apply for a Progress if you have the Classic :j

Saints2011

smj43 wrote: »

I called them. They said there is no decision yet but the application went through and I should hear from them in a couple of days. The guy on the phone said you CAN apply for a Progress if you have the Classic :j

Some clarity around this now, wonder why there website states no you cant but yes on the phone, good news though

Something I sent a while back:

Date Submitted 06 November 2010
Subject Other Message
Good evening, is it possible to upgrade my account to the Capital One Progress? If so how? Thank you in advance
Status Completed

Memo Thank you for your message. Unfortunately, we’re unable to upgrade your existing card to a Progress card. This is because the agreement you originally signed is specific to your existing card. To change the card you currently have, you’d have to close your existing account and make a new application. However, if you did decide to do this, we can’t guarantee that we’d accept your application because each of our cards has different lending criteria. I’m unable to tell you more about the criteria we use, as this has to remain confidential to be effective. I’m sorry for any disappointment this causes. If you have any other queries, please send us a further secure message.

Although slightly different to what youve actually done as I requested a upgrade as such

smj43

The guy on the phone may have told me the wrong information. He did sound like he may not know what he is talking about.

But look at this...

Application page for Classic account



Application page for Progress account



Why is that? Why would they remove that line on the application for the Progress?

When looking at the capital one online account, it does say you need to close one account before applying for another.

I don't know what to believe.

Saints2011

I guess its just wait and see really, crazy isnt it...

smj43

Maybe they have updated their website front end removing the 'no 2 cards' rule and haven't yet got around to updating the customer account page? Confusing!

Well I'll let you all know what happens :beer: