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Tesco/Asda pricechecker finds here.......
Comments
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Because they are cold and nasty!
I can honestly say I have never had any major issue with them but the majority of staff at my local are all horrible battleaxes, you can see they are just watching what their customers are doing, especially the supervisors! I never feel welcomed at Tesco, this is one of the reasons I don't go there.
Now the store which is about 10 miles from me is quite nice, but it's a huge store, maybe the smaller stores are more cliquey....I don't know but that is no excuse for the way some people are being treated!
Ours is the other way around, we shop at the smaller one in our city and the day we went to the big store and tried to use our Asda voucher i got a jobsworth supervisor who said we don't take those vouchers or any internet vouchers and who even said when i said i'd name the store to your customer services he said yes and you can give them my name. I think he might have lived to regret that! :rotfl:I have to say though Tesco did deal with it quickly and efficiently...Maybe you just came face to face with Little Miss Tesco :eek:
:rotfl::rotfl::rotfl:0 -
Thank you all for your support. Will try to get her name if possible next week.
Can someone please post the link for tesco complaints form and phillip green's email add, saw it here and firefox just crashed on me.
TIA
good luck
sorry not got the link but just wanted to say push on the upset/anxiety caused and how you feel that you cannot got to the same store again
i had an asda SA make a racist comment to me once that reduced me to tears and got £50 compensation after i wrote to the manager to explain how upsetting the experience wasGRATITUDE WHEN GIVEN, PATIENCE WHEN DENIED
Please press the thanks button when someone has helped!0 -
good luck
sorry not got the link but just wanted to say push on the upset/anxiety caused and how you feel that you cannot got to the same store again
i had an asda SA make a racist comment to me once that reduced me to tears and got £50 compensation after i wrote to the manager to explain how upsetting the experience was
£50 that's all well and good but i'd have wanted the staff member sacked for something like that totally and utterly unacceptable0 -
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Thank you all for your support. Will try to get her name if possible next week. Can someone please post the link for tesco complaints form and phillip green's email add, saw it here and firefox just crashed on me.
TIA
Don't call customer service they are Cr*p!!! empty promises. If you send an email to Philip - his staff will reply back - also they might send you £10 money card for your inconvenieced. Good Luck.
Email adress of Chief Executive) : [EMAIL="philip.clarke@uk.tesco.com"]philip.clarke@uk.tesco.com[/EMAIL]
Customer Service Phone : 0800 505 555 (up to you but me personally think that it is a waste of time)
F.A.O : Team Leader
Tesco Customer Service Centre
Baird Avenue
Dundee
DD2 3TN
RIP my dear dear parent : Mum aged 62 (17/5/1990) & Dad aged 89 (23/1/2012)0 -
just got back from T and used my voucher to buy a couple more DTD things.
SA called over supervisor/manager and she said to me she'd seen them before and looked at the till screen then said, You've purposely got these things knowing they are more expensive in Tesco than Asda, don't come again with your reciept and don't input in the price checker, because we're on to you, we've had loads of people doing this. :eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek::eek:
I was reallly running late so had to jst say errr...ok but did manage through her brawl to say what if I genuinely wanted these things ( I did and was going to buy most anyway!) she said yh but we're onto you!:(
I feel like she's accusing me of doing something completely wrong and because she was turned to the side I didn't even get her name!
Any help on CS e-mail address that would get attention?
TIA
p.s. my cornetto must've melted too
p.p.s It was my first time using the voucher!
OH my, that is beyond rude. She should certainly be reprimanded for that and retrained. Are you willing to name the store?
Maybe it's time to go to the press with the way that Tesco is greeting it's customers benefiting for a scheme that they've promoted.0 -
I think Martin Lewis is needed to clarify Tescos position in all this.
Tesco either have a promotion or they don't and what are the rules, are they being made up as they go along or do we refer to the T&Cs?0 -
can someone help me, ive found surf small and mighty 54 washes on tescos for 10.21 and its £5 on asda, so will dtd come into effect, im really getting a headache trying to figure it all out lol0
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It'll be a week before i get the chance to use my voucher. Hopefully i wont have any problems with it but if i do then i wont hesitate in exploiting them in every way i know possible0
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