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Nationwide: does anyone logon with the card reader?

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  • Chadsman
    Chadsman Posts: 1,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 October 2011 at 9:14AM
    Gromitt wrote: »
    I wouldn't call an interest amount of 3.12% bad considing the current bank of england base rate... So I still use Nationwide.
    I want including MySave accounts as you dont access that account from the usual NW log in page. I have other accounts that pay a better rate without any restrictions on withdrawals.
    God save the King!
    I'll save Winston Churchill, Jane Austen, J. M. W. Turner and Alan Turing.
  • callum9999
    callum9999 Posts: 4,434 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    MrBuggy wrote: »
    Thing is it dose not improve security. Think about this. Your bag purse wallet gets nicked and with it your card reader. They now have the four numbers you use because they are the four most worn buttons.

    Now I know they have not got the order but until that horrid little reader came out they only would have my card.

    I've had the card reader ever since it was first introduced, and use it for 3 accounts regularly. None of the buttons show any sign of wear, and your pin isn't the only number you are typing into it - there is all the reference stuff.

    Plus who says there are 4 numbers in your PIN, and even if there was, the odds of getting it in the right order before the 3 attempt lock out is pretty low.

    I'm not saying it isn't annoying - I find them annoying as well (easy to say when it's not my money at risk though!) - but it isn't a security risk and definitely does increase security. Honestly think about, why would they possibly go to all this expense otherwise? Just for a laugh?
  • drevilc
    drevilc Posts: 10 Forumite
    I find it very annoying
  • Fingerbobs
    Fingerbobs Posts: 1,702 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Retire wrote: »
    I have a couple of devices that need the batteries they use, so to me they are a source of free batteries.

    So in about a years time I will have lost mine and need a new one.:rotfl:

    I pretended I'd lost mine so I could get a second one to keep in work (they work with Barclays as well, luckily).

    I actually did the request twice in the hope of getting another two readers, but they saw through it and only sent me one new one :cry:
  • Fingerbobs wrote: »
    I pretended I'd lost mine so I could get a second one to keep in work (they work with Barclays as well, luckily).

    I actually did the request twice in the hope of getting another two readers, but they saw through it and only sent me one new one :cry:

    Tell them the battery has gone :D
  • Use mine quite easily - card in, punch in PIN and passcode out. Also found that my NW card works on my Barclays card reader.
  • leaphaze
    leaphaze Posts: 361 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    MrBuggy wrote: »
    Thing is it dose not improve security. Think about this. Your bag purse wallet gets nicked and with it your card reader. They now have the four numbers you use because they are the four most worn buttons.

    If your card reader has worn buttons, just ask for a new one, there is no charge.
    Wearing my other one today.
  • Gromitt
    Gromitt Posts: 5,063 Forumite
    You are also expected to change your cards PIN code regularly, so instead of requesting a new card reader, confuse the theif by changing your PIN code so it contains none of the digits of buttons which are worn. They only have 3 attempts before your card is blocked, so good luck to them!

    Personally, I change my PIN code at the beginning of each month.
  • In my experience, NW only need the blasted card reader when you set up a new payment. Making a transfer to an existing payee goes through seemlessly without any daft requests for the size of your inner angle measurement etc.
  • That card reader milarky is a massive pain in the !!! and is one of the big reasons why I moved my current account away from Nationwide. I still have my flexaccount for a few bits of income, but no I don't use it to log on and hope they get rid of it. Even if they still paid decent interest on the flexaccount the card reader would still have made me leave. You have to use it to pay anyone or do most things online. I've had this out with Nationwide on the phone.... it is a pointless system still easy to fool by criminals (card readers are easily reverse engineered) but makes customers lives difficult. My elderly mother is always getting confused by it.

    If they really need more security they should use the call back thing that Lloyds Banking group use.
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