Vodafone signal issues

Yolina

Thanks but because 1) I don't foresee being in Camden again anytime soon 2) the 'capacity issue' around Canary Wharf which is my main problem, is well documented (there's a thread on the subject the 'Network' board of the eforum) and 3) given than I'll be requesting my PAC in about a week's time there's not much point really

paieye

Go to the forum, find 'Success with NetGear DGN 2000,' and you will find my message, posted under the name that I use here -- paieye.

Your service is the slowest and weakest of any major supplier of electronic equipment that I have ever encountered.

Please, PLEASE get on with it -- I am about to take this useless piece of equipment to the local Vodafone shop to get a refund.

Vodafone

Hi Paieye,

Thanks for letting us know the thread title and your user name for the eForum. I have just located your thread and one of our tech team will be responding very soon.

Thanks,

Espi
Web Relations Team
Vodafone UK

paieye

Vodafone_company_representative wrote: »

Hi Paieye,

Thanks for letting us know the thread title and your user name for the eForum. I have just located your thread and one of our tech team will be responding very soon.

Thanks,

Espi
Web Relations Team
Vodafone UK

After 3 days, I have heard absolutely nothing. Typical Vodafone.

paieye

Your help-people are hurtling towards us at a speed so extreme that after 4 days I have heard absolutely nothing. You are on your way to a record ! You can do it !!!!

paieye

While I wait for your team, let me mention that, following Vodafone's earlier advice, I last night spent $29.95 on Port Forward. I let PF go into action, and it duly reported that everything was in correct order. However, nothing has changed, and I still have a VSS whose power-light is flashing, but that otherwise does nothing.

I have now invested a total of some £70 in this useless piece of Vodafone equipment, and think that the right place for it is almost certainly the rubbish-bin.

Vodafone

Hi paieye,

I’ve just checked this and one of the Team will be in touch with you shortly following your post last night.

Kind regards,

Jenny
Web Relations Team
Vodafone UK

paieye

I shall let you know as soon as I hear anything from your technical people. So far, I have of course heard absolutely nothing, but one must not be greedy, you said that they would be in touch with me "shortly" only 4 days ago, and one really must give them a fair chance -- don't you think ?

Vodafone

Hi Paieye,

I can see that the issue with your Sure Signal device has been on-going for some time. I would like to get this sorted out for you.

I have taken a look at your post on our eForum and spoken to the team. In the post that George has put, he has requested to have some more information regarding your issues with the device.
If you can post a reply to him with the details of the problem then I can get a member of the team to help.

Many thanks,

Heidi
Web Relations Team
Vodafone UK

paieye

Heidi -- Are you being humorous about this ? I answered George's message 3 DAYS AGO.

What is it that he cannot understand ? On 19/03/11, Vodafone registered the device. Despite that, it has never got past a flashing power-light.

How much simpler do I need to make this for George ?

Please, PLEASE stop this time-wasting.