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[CLOSED] Sonic Toothbrush £9.99 @ Grattans (web error) + FREE Gifts

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  • I revieved my item today (not the toothbrush) but no free gift! When i phoned to ask them about it (on the free phone number THANX)they diddnt know anything about it, and have had to email the relevent department and I have to give them 24 hours !!!!!!!!

    And I still havent had a confirmation email but have had my stuff!!

    So if I dont get my gift my stuff is going back

    Sarah x
  • Re Free Gift.


    Here are the details


    MEDIA CODE A4163

    GIFT CODE

    ALBA CD TT
    CAMERA TS
    VACUUM VG
    SMOOTHIE UW
    PHONE TH
    FRYER VJ

    ADVERT MAG TV CHOICE
  • freddysmith
    freddysmith Posts: 2,002 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks to caverncity for free number, brushheads being collected tomorrow.
    As to free gift if that arrives, guess that can be returned also, unless thier is some legal way of getting the correct item using the screen printout as evidence. Will wait and see. At least its only cost time and not money so far.
  • Not rec'd e-mail or brush from Freemans. I wonder if anything turns up? If its heads they go back.
    Down south where, unfortunately, the government does remember us.
  • Got my tooth heads today - I might decide to keep them though as they fot the sonic toothbrush I got from Aldi about 4 month ago for £16.99
  • Saint_Chris
    Saint_Chris Posts: 3,876 Forumite
    Replacement heads for me from freemans. Being returned tomorrow.
  • wirehair
    wirehair Posts: 4,291 Forumite
    Recieved the heads this morning,no free gift,so have returned them.
    Never pay more than you have too
  • Received the heads today, no free gift. Queried this with CS and was also told it comes seperately (perhaps this is the case if they don't want to delay delivery of your first order with them?). And as the OP didn't order the toothbrush and has also not received the gift, I doubt it is anything to worry about yet.

    It should be delivered in 3-5 days. Will wait and see, with 14 days to make a free return on the heads, what the hell.
  • Anybody getting a result with this Toothbrush. Received my heads today not a lot of use on there own.
  • Your'e not the only one to have had their order changed. Its going to cost a lot for them to pay for all the returns.
    Down south where, unfortunately, the government does remember us.
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