MYSTERY SHOPPING THREAD 19 - please don't mention client names or fees on here!!

TractorGirl327 · 7 April 2011 at 5:02PM

bylromarha wrote: »

Anyone have an email address for the payroll dept at esa please?

Just noticed the pay has not made it into my bank account and need to resolve.

According to the OP, payment is made on the 9th and today is the 7th.

squeaky1055 · 7 April 2011 at 5:10PM

Had to cancel 2 Gap jobs this morning cos not feelin great...guess what they just foned and asked if I could carry out 2 assignments for them!! Doh!

serendipity2706 · 7 April 2011 at 5:15PM

squeaky1055 wrote: »

Had to cancel 2 Gap jobs this morning cos not feelin great...guess what they just foned and asked if I could carry out 2 assignments for them!! Doh!

The same two you cancelled?????

clippy_girl · 7 April 2011 at 5:32PM

do you have to meet certain criteria to do retail active chemists? it says none in my area i am eligible for but my city is listed and if i click lots of random places, still says no jobs i am eligible for

clippy_girl · 7 April 2011 at 5:34PM

i have always received payment on 9th from esa so unless its from previous months i assume it will be in monday

katiekittykat1977 · 7 April 2011 at 5:39PM

clippy_girl wrote: »

i have always received payment on 9th from esa so unless its from previous months i assume it will be in monday

With the 9th being Saturday, would they not pay tomorrow?

squidgeum · 7 April 2011 at 5:45PM

clippy_girl wrote: »

do you have to meet certain criteria to do retail active chemists? it says none in my area i am eligible for but my city is listed and if i click lots of random places, still says no jobs i am eligible for

Exactly the same is happening to me, and it did the same with the last release they had. I wondered if it's because I had to release a telephone assignment that I missed a time slot for??

clippy_girl · 7 April 2011 at 5:54PM

squidgeum wrote: »

Exactly the same is happening to me, and it did the same with the last release they had. I wondered if it's because I had to release a telephone assignment that I missed a time slot for??

i have only just signed up so not done any jobs yet!

sarahjd · 7 April 2011 at 5:57PM

I notice there are a number of negative comments on here about ESA. I have done work for them as well as Grass Roots, Performance in People and Retail Eyes amongst others and I have to say that ESA are the worst company. They pay very little and also take ages to pay you - most of the others pay within 2 weeks. ESA take about 6 weeks to pay. They also underestimate the length of time it takes to carry out a visit. For example, 15 minutes to shop 3 departments in a store and ask a query in each one. They treat their shoppers with contempt. I don't think they have any sort of quality control in place either. Most of the other companies I report for will, from time to time, ask for clarification on info I have supplied and I have never been asked anything by ESA.

System · 7 April 2011 at 6:20PM

I really need to reschedule one Gapbuster job. I have tried twice in the last couple of days but they have not changed it yet. I will need to cancel if they don't change it. Are they usually like this?