MYSTERY SHOPPING THREAD 19 - please don't mention client names or fees on here!!

dazza.mk

FYI:- Just seen an extract from an email sent to RE proofreaders, re: staff descriptions, lots more queries from team Mel!

"Please ensure you obtain the minimum required staff description which is gender, hair colour and length, approximate height and if glasses were worn or not. Do not assume if the shopper does not mention glasses being worn, that the staff member did not wear glasses, raise a proofreading ticket."

bylromarha

No further comments box on the report for the bad breath, so I added it in anyway. The notes were clear to not mention size or weight as a description, so wasn't sure if it was crossing a line. Cheers all who replied.

Anyone else get the email re airport visits in locations across the world.

Made me laugh that there is a shop to do in Beirut airport...anyone passing through there is unlikely to be thinking of making a few extra pounds mystery shopping!!!!!

weeg

Bah! Not having a good MS day - burger place did everything wrong, and i get home to an email saying crisp photos are being scaled down. Bah!

Lil_Me_2

weeg wrote: »

and i get home to an email saying crisp photos are being scaled down. Bah!

I've not had that email yet!!

rhianna99

Could someone help me? Iv recently signed up with edig, and have done a few surveys, but none with purchases. I have just been allocated two more surveys, one for just a purchase, and one for a purchase and return. The survey which is just a purchase, do I keep the item, send it to them, or can I return it? I have looked at their help section, but cant find anything about it and dont want to mess it up. If anyone can help, id be v gratefull.

clippy_girl

rhianna99 wrote: »

Could someone help me? Iv recently signed up with edig, and have done a few surveys, but none with purchases. I have just been allocated two more surveys, one for just a purchase, and one for a purchase and return. The survey which is just a purchase, do I keep the item, send it to them, or can I return it? I have looked at their help section, but cant find anything about it and dont want to mess it up. If anyone can help, id be v gratefull.

its up to you. if you want it then keep it but if you dont want just send it back/return to store. if they have not given you the refund bit it just means they dont need you to assess that but you can still return it. make sure you make a note though of when you return it and how much it cost as they may contact you and offer you refund section later and thats pretty much all the info you need for it

clippy_girl

stoozer would be proud of me.... 6 shops today all in the same city and within walking distance (well, if you count about 7 miles walking distance.... knackered now!)

unfortunately i undid all my good work by buying shoes in dune on the way past...oops

rhianna99

Thank you, thats cleared it up.

clippy_girl

rhianna99 wrote: »

Thank you, thats cleared it up.

you're welcome. is a pain though if you need to pay to return it

bylromarha

Anyone have an email address for the payroll dept at esa please?

Just noticed the pay has not made it into my bank account and need to resolve.