Tesco misprice discussion area part 14

chicobubba

cosmic-dust wrote:

the_postman you seriously crack me up :rotfl: :rotfl: :rotfl: i would love to be an innocent bystander and watch you and your crew in practice!

Postie, I thought it was all your own work, do you really take a crew?

That would explain a lot!

Ole1973

frequent wrote:

..........................................................................................

the bit highlighted in bold is wrong.

he fully understands the policy because I explained it to him..maybe u think i dont understand it either.

taking a refund is one thing and legal, taking to another store for a refund on something u were already refunded for is deliberate fraud, u can twist it anyway u like, but it is fraud..

No I think you probably have a good understanding of the policy, but I didnt make the leap to assume a PC would necessarily. If indeed you explained it to him fully, then fair enough, but I personally think the term "refund" indicates a return of item and return of money paid for said item.
I would say that r&r is more correctly a goodwill gesture for the inconvenience (and indeed peacfull resolution of the law breaking by Tesco) to the value of the product. That is not to say that you have actually been refunded for the product .... because clearly you still own the product. Is that to say that your statutory rights are thus nil? No, of course not, the policy board says as much!

What if, later on that day, you find out that the product you bought for your son, he already owns and therefore can not use the item. You might legally decide to return to the store to see if they will do as their policy states, and return the product to them in exchange for the price they can re-sell it for later (within the 28 day period indicated by the policy board).

No fraud has been commited.
You have bought a product in good faith for a price agreed, they have misled you into believing it to be cheaper than it is. For the inconvenience, and in line with their policy, they have given you compensation in the way of the value paid for the product. You have then decided to exercise your rights within the law to a full refund to the value that they can resell the product for.

I think it is far fetched to call this fraud.

Perhaps there is an argument to say that it is deceptive to use an unmarked receipt to gain "golden r&r" .... but it is my personal opinion that the store should mark a reciept with something different from "refund" (such as "overcharged & compensated"), therefore making it clear to future customer service attendants that you have NOT infact returned the goods. Which SHOULD then enable you to return it for a full refund later in line with the policy board for purchases, (or indeed an exchange - in line with your statutory rights).

Anyway I am not legally trained, so I am probably wrong .... but whatever the law happens to say on the subject, please take the above to be MY OPINION of what the case SHOULD be, at least.

frequent

chicobubba wrote:

Are you supposed to have left the shop to be able to claim an RnR?

What if you discover you've been overcharged before you leave the shop, do they refuse the RnR on this basis?

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Asked my pc friend this question to, for the benifit of the board.

Leaving the store proves that a shoplifter intended to leave the store without paying for goods.

As you have paid for your goods "BEFORE LEAVING THE STORE" this has no bearing on the situation and is at best "a pathetic attempt at missuse of the law".

went on to mention that he though maybe they could come up with some better excuses to try wriggle out of policy, laughed out loud when i mentioned " the sel is out of date"

Ole1973

frequent wrote:

went on to mention that he thought maybe they could come up with some better excuses to try wriggle out of policy, laughed out loud when i mentioned " the sel is out of date"

He was laughing that it was an bad excuse you mean, right?

If so, then - NICE !!!!!

Hermann

Ole1973 wrote:

" .... but it is my personal opinion that the store should mark a reciept with something different from "refund" (such as "overcharged & compensated"), therefore making it clear to future customer service attendants that you have NOT infact returned the goods.

Reciepts I've seen are usually marked 'O/C' or 'Overcharge' and once 'R&R' (not that Tesco use this term )

When the reciept is marked otherwise there is the possibilty that the store is putting these through the till as something other than an Overcharge therby putting the refund in a different column at the end of the week. Very naughty.

chicobubba

chubbybrown wrote:

if anyone's bottle is going, lol

heres a list of codes for money off a mr t's.

http://ukshops.!!!!!!/tesco.html

Thanks, my bottles going just hearing what everyone else is up to, never mind trying it myself!

Not sure that the Technika 3 for 2 will be much use to anyone on here, they seem to be getting 3 for Free! :rotfl:

Good on you guys!

Ole1973

Hermann wrote:

Reciepts I've seen are usually marked 'O/C' or 'Overcharge' and once 'R&R' (not that Tesco use this term )

When the reciept is marked otherwise there is the possibilty that the store is putting these through the till as something other than an Overcharge therby putting the refund in a different column at the end of the week. Very naughty.

The vast majority of mr r&r receipts have been marked with either "refunded" or "refund" .... and many of them have additionally had the product description and its price crossed through .... (to be extra sure I guess!)

Ole1973

Does anybody know if the 25% off wine offer has ended, is still going on, or is being extended further?

thanks

Coupon-mad

Ole1973 wrote:

Does anybody know if the 25% off wine offer has ended, is still going on, or is being extended further?

thanks

I think it continues till Tuesday, according to the TV ads.

HTH

Ole1973

Are sainsbury doing likewise? Their website says offer ends midnight on the 4th (12 minutes ago). I haven't checked the tesco website yet. Will do now though.