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Tesco misprice discussion area part 14

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Comments

  • frequent
    frequent Posts: 4,938 Forumite
    ginjim wrote:
    i think i can beat frequent here
    got 30+ tescos employees in my house tonight

    Well, now i'm banned it might make things a bit more tricky, but Ginjim,

    you'd need to [EMAIL="sh@g"]sh@g[/EMAIL] 3 to get even, let alone beat.

    Someone mentioned golden rr not being a crime,
    had a pc here last week (post got deleted)

    asked him about it, he said, "its total fraud", and "if Tesco are stupid enough not to mark receipt they leave themselves open to abuse"

    He want surprised that people were curcumnavigating self serve tills with stolen credit/debit cards without chip/pin.

    Also said that the camera system is fantastic and very clear, "has a great zoom on it..."

    Most important, "R&R is not illegal, overcharging is".
    Back to square one, no apg, no comment.
  • frequent wrote:
    had a pc here last week

    pc = police constable?
  • frequent
    frequent Posts: 4,938 Forumite
    orainsear wrote:
    pc = police constable?

    Yes indeed one of the mets finest with 15 years experience, wonderful chap.
    Back to square one, no apg, no comment.
  • frequent wrote:
    Yes indeed one of the mets finest with 15 years experience, wonderful chap.

    He'll probably start r&ring now :rotfl:
  • Ole1973
    Ole1973 Posts: 92 Forumite
    I don't believe he fully understood the tesco policy if that's what he said.

    It's hardly fraud to receive a refund on a product in return for giving it back. The original refund is a goodwill gesture, and is nothing to do with your statutory rights. Indeed neither is getting a full refund for no reason, but this being part of tesco overall policy anyway, it should be given if requested.

    All tesco policy forms part of what induces a sale .... i.e. the reason you choose to buy item "x" from tesco rather than argos for example.

    If they aren't prepared to honour ANY of what you can reasonably have believed to be true of their policy (due to the clear notice board at the entrance/Customer service desk) - then they are simply breaking the law as they have deceived you into buying from them.
  • frequent
    frequent Posts: 4,938 Forumite
    Did actually ask him that, but as expected, he said he has better things to do with his time.
    Back to square one, no apg, no comment.
  • frequent
    frequent Posts: 4,938 Forumite
    Ole1973 wrote:
    I don't believe he fully understood the tesco policy if that's what he said.

    It's hardly fraud to receive a refund on a product in return for giving it back. The original refund is a goodwill gesture, and is nothing to do with your statutory rights. Indeed neither is getting a full refund for no reason, but this being part of tesco overall policy anyway, it should be given if requested.

    All tesco policy forms part of what induces a sale .... i.e. the reason you choose to buy item "x" from tesco rather than argos for example.

    If they aren't prepared to honour ANY of what you can reasonably have believed to be true of their policy (due to the clear notice board at the entrance/Customer service desk) - then they are simply breaking the law as they have deceived you into buying from them.

    ..........................................................................................

    the bit highlighted in bold is wrong.

    he fully understands the policy because I explained it to him..maybe u think i dont understand it either.

    taking a refund is one thing and legal, taking to another store for a refund on something u were already refunded for is deliberate fraud, u can twist it anyway u like, but it is fraud..
    Back to square one, no apg, no comment.
  • rombomb wrote:
    Why did she chuck a tag into the box to make it bleep at security? It had already been detagged at the checkout and I had went to the car with it to alleviate excuse No.2 "You never left the shop". Had a laugh when security asked to see my receipt and it was scored out, I told her that I'd been refunded and she said "keep it quiet!". Hohoho


    Are you supposed to have left the shop to be able to claim an RnR?

    What if you discover you've been overcharged before you leave the shop, do they refuse the RnR on this basis?
  • Hermann
    Hermann Posts: 1,407 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    frequent wrote:
    ..........................................................................................

    the bit highlighted in bold is wrong.

    he fully understands the policy because I explained it to him..maybe u think i dont understand it either.

    taking a refund is one thing and legal, taking to another store for a refund on something u were already refunded for is deliberate fraud, u can twist it anyway u like, but it is fraud..
    I think you're both saying the same thing.

    The confusion always seems to arise over whether we're discussing returning an R&R item for a refund, as in 'I don't want this so I'm returning it", and going back to try for another R&R using the same item & reciept.

    I'm sure for pretty much everyone there is a big difference between the two.
  • Hermann
    Hermann Posts: 1,407 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    chicobubba wrote:
    Are you supposed to have left the shop to be able to claim an RnR?

    What if you discover you've been overcharged before you leave the shop, do they refuse the RnR on this basis?
    Some sneaky stores try to wriggle out of R&R by saying you didn't leave the store with item. Pretty pathetic really.

    To avoid any possibilty of this excuse just walk out door to car park and check receipt there.
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