Tesco misprice discussion area part 14

ginjim

ma6jrp wrote:

Just been in this morning looking for 28/11 expired offers. I can confirm that the Lite-on DVD recorder is still £67 and iPod iStation is still £29.97.

priced at or scanned at?

mikeywills

N20Y1D wrote:

Series 2... just as well i'd left my wallet in the office.....;)

It was series 1 that was wrong, 54xx scan 60xx, not series 2.

mikeywills

ginjim wrote:

priced at or scanned at?

The lite on dvd recorder was on special offer with a tv, the yellow promotion was swopped over in most stores yesterday. The price is still the same but on a white SEL now. So no R&R on this one sorry.

mikeywills

A mate had an mp3 player and some speakers this morning approx 30XX, but commented on that many of the offers were still going through correct. This was about 6am, so some may have changed since.

ginjim

mikeywills wrote:

It was series 1 that was wrong, 54xx scan 60xx, not series 2.

so is it definately over thr 6x.xx mark in my local its 59.xx so thought it might be the right sel? thanks

Not_Happy_With_Tescos

Hi people Im a newbie so please be gentle with me, I found this site while trying to find head office for tescos to complain about being manhandled last night in tescos.
after paying for my goods I checked my reciept I was overcharged on 6 packs of triple dvd that i had bought along with two dvd players as xmas gifts,when i spoke to customer services i was accused of bulk buying and was refused a refund,i was told by the store manager that as i was bulk buying (2 of each item) that he would refund and retain me only on one of each item and would just give me a refund on one of each item. i wasnt too happy with him and asked him if i bought two loafs of bread was that also classed as bulk buying..at this stage he got abusive and asked me to leave the store - i refused without my refund and he shoved me from behind until i was out of the store. within minutes the police had arrived and stayed until i left!
can some one please tell me what i do now as i am not happy at the store managers attitude when i think i was clearly in the right.
I am still trying to find head offices phone number to ring them if anyone has it i would be grateful please but a bit of advice before i ring them would also help.

ps2659

Not_Happy_With_Tescos wrote:

Hi people Im a newbie so please be gentle with me, I found this site while trying to find head office for tescos to complain about being manhandled last night in tescos.
after paying for my goods I checked my reciept I was overcharged on 6 packs of triple dvd that i had bought along with two dvd players as xmas gifts,when i spoke to customer services i was accused of bulk buying and was refused a refund,i was told by the store manager that as i was bulk buying (2 of each item) that he would refund and retain me only on one of each item and would just give me a refund on one of each item. i wasnt too happy with him and asked him if i bought two loafs of bread was that also classed as bulk buying..at this stage he got abusive and asked me to leave the store - i refused without my refund and he shoved me from behind until i was out of the store. within minutes the police had arrived and stayed until i left!
can some one please tell me what i do now as i am not happy at the store managers attitude when i think i was clearly in the right.
I am still trying to find head offices phone number to ring them if anyone has it i would be grateful please but a bit of advice before i ring them would also help.

Try this copied from 1st post Tesco Head Office telephone number is 0800 505555
Tesco Head Office address is

Sir Terry Leahy (MD)
TescoPLC
New Tesco House
Delamare Rd.
Cheshunt
EN8 9SL

terry.leahy@uk.tesco.com

abbiet

Not_Happy_With_Tescos wrote:

Hi people Im a newbie so please be gentle with me, I found this site while trying to find head office for tescos to complain about being manhandled last night in tescos.
after paying for my goods I checked my reciept I was overcharged on 6 packs of triple dvd that i had bought along with two dvd players as xmas gifts,when i spoke to customer services i was accused of bulk buying and was refused a refund,i was told by the store manager that as i was bulk buying (2 of each item) that he would refund and retain me only on one of each item and would just give me a refund on one of each item. i wasnt too happy with him and asked him if i bought two loafs of bread was that also classed as bulk buying..at this stage he got abusive and asked me to leave the store - i refused without my refund and he shoved me from behind until i was out of the store. within minutes the police had arrived and stayed until i left!
can some one please tell me what i do now as i am not happy at the store managers attitude when i think i was clearly in the right.
I am still trying to find head offices phone number to ring them if anyone has it i would be grateful please but a bit of advice before i ring them would also help.

head office 0800 505555
ask to speak to a supervisor as you want to make a formal complaint and claim your refund & keep the goods

ma6jrp

ginjim wrote:

priced at or scanned at?

Both SEL and scanned

rebeccaj

Not_Happy_With_Tescos wrote:

after paying for my goods I checked my reciept I was overcharged on 6 packs of triple dvd that i had bought along with two dvd players as xmas gifts,

whilst I don't agree with, or condone, the treatment you had at Tescos at all, I can't really see why you weren't happy with the refund on one of each. If you had bought these for Christmas gifts as you say then you were obviously happy with the price you expected to pay, otherwise you surely wouldn't have bought them

So getting the refund of the difference on the other one just put you back to the price you were happy to pay, and you got one free to boot!

Or was it that you only bought them thinking you would get them both free...

and the head office number is clearly shown on the first post of this thread! :rolleyes: