Ping : Colin @ ScottishPower - comment welcome from others reading this !

Richie-from-the-Boro

[Deleted User] wrote:

Hi,

thanks, so it's not a general price increase, only for customers like your self who have come to the end of a capped tariff.

I only capped mine last November, just before price increase, so lasts until December 2012.

As you can see I am on DD, so I put a reading in every month, day after DD payment, and print off a copy of statement, I also have a wee spreadsheet, and can keep my eye on annual usage.

Yeh I gathered you were asking reference them imposing another increase on top of your November increase. I'm also DD, but have to own up to never bothering to look, I just pay bills, and certainly never download statements. If I show my embarrassment by admitting to the group I didn't even know the statements were there, you will know what I mean :embarasse

[Deleted User]

Hi,

capped means that it won't go up, but could come down, ha ha, some chance. :rotfl:

Scottish_Power

Hi Richie-from-the-Boro

Thank you for your questions. I do not work Saturday and Sunday so any question directed for me late on a Friday or at the weekend will get my attention first thing on a Monday morning. This may be reviewed in the near future.

You have been given some good advise already and I am sure you now know where to get the answers you were looking for. I will just summarise what advise I would have given to you anyway (may have been given already).

1. As an online customer you will always have access to previous statements that have been generated. If you want to know what your Day/Night split is for a 12-month period, try to find meter readings as close to 12-months apart from your previous statements. If you do not have 12-months history with ScottishPower, then you can send an email to us with your current meter readings and ask what our billing system holds as your calculated annual consumption (CAC) for your Day and Night consumption. Once you have this figure, you can work out the effects of any price increase.
2. The money you pay to a company is what is important when you are discussing a price increase. Looking at the percentage increase for each part of the tariff, i.e. daily standing charge, day rate, night rate, will not give you the answer you are really looking for which I believe to be, "What was my annual charge prior to the price increase and what will it be now?" This also gives you the answer to how much you need to pay going forward. You can then work this out as a percentage against what you previously paid if you wish.
3. Knowing your annual consumption in kWh's will give you the answer to most questions you will have. Pop your annual kWh figures into a comparison site and see what the cheapest ScottishPower tariff is. If you are not on this tariff, then give us a call and see if we can put you on this.
4. There are a number of factors which a customer has to be fully aware of when agreeing to a new tariff and I will summarise this below:
a. Do you want to pay the cheapest tariff on offer and be exposed to any future price increases? (This tariff will be offered for a given period and also come with a cancellation charge).
b. Do you want to pay a fixed tariff and secure your payments against any future price increase for a given period? (This will result in you paying a premium for being on a capped tariff and will also come with a cancellation charge, however, capped tariffs have been very beneficial in the past as you will not be affected by any price increase during your capped period).
c. Are you happy to pay on a standard tariff (not the cheapest or the dearest) which will allow you to change supplier without incurring a cancellation charge.
d. There are of course other tariffs on offer which include Boiler Cover, Green Energy tariff, Online tariffs but they will all generally fall into one of the categories above.

If you have any more questions following the information that has been provided to you by the forum members or myself please let me know and I will be happy to help.

Kind Regards

Colin @ ScottishPower

Premier_2

Richie-from-the-Boro wrote: »

Sorry M8, I've been out for a while.

Thanks for that, on mine it says - Product: Online Capped For Free - note : unlike yours there is no date on mine.

Regards your #27 question I was informed in a booklet accompanied by a letter simply stating that my '' Capped for free till March 2011 '' offer was about to end and that they would automatically move me over to the new '' Capped price energy September 2012 '' offer on the 1st of March.

Other than my name and account number there was no other info on the accompanying missive. So it looks like your plan ended in November 2010 and mine ends March 2011.

I've got the tariff info, its in their booklet called Capped Price Energy September 2012 Offer.

At least I now have two more pieces of the info-jigsaw, and yes opening each individual bill as a pdf lists (1) day and (2) night and (3) service charge breakdown.

For others asking there is an '' Internet discount '' of £2.11 for the period covering 20/11/2010 to 04/02/2011 per 6 or so weeks, that's 0.35p per week.

Salutary lesson here, I never bothered before even looking at their site let alone digging info out, I just put the meter reading in and paid my bill over the years.

Of interest my annual ' Daily Service Charge ' costs will jump from £60 ish to £96 ish after the first of March

Here's the latest details for your current tariff.
https://forums.moneysavingexpert.com/discussion/3056586

I know you didn't say which supply region you are in, but looking at all of them, I don't see any region that has a daily standing charge for E7 of anything near 26.9p :huh:
(prices appear to vary from 10.98p - 17.68p)

I also don't see any region charging the unit prices you quote.

However, the new prices you quote are for the new product you will move to. You appear to be in the Northern Supply region (15) and the new prices are exc. vat.
http://www.scottishpower.co.uk/pdf/cappedpriceenergy_sept2012v2.pdf

You are not discussing a price increase on the existing tariff, but a complete change of tariff!

You also failed to mention when asked the £10.50 p.a (inc vat) online discount you currently receive. There is no change in this discount between the two products. If you'd included this 0% change in your original calculation (albeit still based on a wildly incorrect assumption), you would have got about 22% change overall rather than almost 30% claimed.

The true answer, including VAT, is:

Your current tariff currently costs you: £789.49
Your new tariff will cost you: £935.76
This represents an increase between the two tariffs of: 18.53%

KimYeovil

Richie-from-the-Boro wrote: »

Thanks for your time, its appreciated, your answer to my question in #1 is : This represents an increase of 18.28%

Premier wrote:

This represents an increase between the two tariffs of: 18.53%

Premier wrote:

This represents an increase of 18.28%

Ahem. I refer the honourable members to the answer given some time ago. In fact, the very first reply, post #2

KimYeovil wrote: »

I'd guess you are talking a 17 to 18% increase for a typical electricity-only user.

(Okay, sue me for over-estimating the prompt payment discount at £65)

Premier_2

Of course, the costs and hence the % difference could change remarkably again once the OP has given accurate data regarding the split of day/night usage ... but I won't be wasting any more time & effort over providing it.

My earlier calculations were based on the assumption given by the OP of 45% day and 55% night time usage.

Richie-from-the-Boro

Attn : Colin @ ScottishPower, thanks for your time and effort on helping my understanding

Attn : All contributors, thanks for your time and effort on helping my understanding

There's a lot of info to for me to wade through, and I will - even though it may take a good while.

I've learned not to just pay~and~care-less. From now on I'll make sure I know a great deal more than I did a couple of days ago, and construct a real time dBASE that at any point in time will give me a to~the~penny analysis.

Again, Thanks to everyone.

Green ✔ applied to all contributors

grahamc2003

Well I gave up trying to find exactly what the op wanted.

The 14% odd increase is probably the regulator-agreed average tariff increase for this increase. Individuals will see increases above and below this depending on their circumstances. Those changing tariffs - as many do, including you I think, due to the tariff rime period ending - will generally face increases much larger than 14%, this due to the probably automatic transfer to the standard tariff at the date the other (presumably cheaper) tariff based on prices a year or two ago.

No one can tell you your bills for next year since no one knows how much energy and at waht time you'll use it, and neither do they know which tariff you'll be on, and neither do they know whether the prices for the unknown tariff will be increased or not (again). If you want to know the prices you are currently paying (in p/kwh for each daytime tier and for night units), then simply ask your supplier.

You should not call day and night E7 period prices 'tiers'. In this context, 'tiers' is used for the 2 tranches of daytime pricing, designed to cover the fixed costs which used to be taken as a standing charge.

My tier one price has risen a large amount, yet the number of units tier one is charged has been reduced substantially, so your views on the tier one increase isn't necessarily correct (i.e. 'it's gone up 30%' or whatever).

I'm not sure exactly what you are asking, but I hope the above helps a little as you seem to have some misconceptions of the pricing and price increases.

KimYeovil

Richie-from-the-Boro wrote: »

Attn : All contributors, thanks for your time and effort on helping my understanding

And I apologise for pettily, pathetically and wholly unnecessarily quibbling the difference between 'two-tier' and 'two rates'.

Cardew

KimYeovil wrote: »

And I apologise for pettily, pathetically and wholly unnecessarily quibbling the difference between 'two-tier' and 'two rates'.

You are forgiven;)