HSBC (merged)

willenhall12

Hi, I wonder can anyone help me.

I bank with HSBC and I am in the process of reclaiming my charges but I am really unsure which charges I can claim back, and if the charges I have asked to have back are actually ones I am able to reclaim.

Can I claim back the

DR Notified charges,
and the DR charges?

I am at the point of issuing the court letter but I am afraid that I may be making a mistake with what I am claiming? I just want to be sure I am asking for what I am entitled to.

tilley441

hi all

i got my statements through today and im going through them, what i would like to know is can i claim back the interest they charged me for having and overdraft
I.E on 16 sept 2001 i was charged £1.54

also can i claim the interest they charged me for going over my overdraft limit

I.E my od limit on the 16 jan 2004 was £400 and i was £516.04 overdrawn so the charged me £4.66 interest

one last thing on my statement i have the normal DR sign but next to it there is SUNDRIES, so my statment reads *****DR SUNDRIES £99.40 in the paid out colum what is this can i claim it back

any help would be very helpfull

thank you
tilley441

hacked_off_6

Hi guys,

Last week I sent HSBC a letter to reclaim £1000 in unfair charges and they sent a reply back sayin they are investigating the matter..is this good news?? has anybody got this before?? anyone succeeded with HSBC

I would love to hear from you

many thanks

tinkerbell1978

i got the same letter and then heard nothing then i posted my second letter if i hear nothing in the post on monday im off to the ombudsman he got all our charges back from TSB stick at it!

Edinburghlass_2

Practically everyone in the HSBC thread will have received the same letter, hang on and I'll shift your post there where you can read of other user's experience with HSBC.

mikeyboiuk

hi there.

we had the same letter from hsbc and responded giving them 14 days to answer. gues what after 28 days we still had no response from them, so we have instigated court proceedings. The following day in the post we got a letter saying they would not pay us any interest and that we were claiming more than we were allowed. This is not correct.
well the upshot is its now up to the court to decide, will post how it goes

mike

hilary1

I should mention that I personally took the garages letters to the branch that they use and the letter seems to have come back from there, so maybe thats why things moved a lot quicker.
x

stradlinho

I have today downloaded my 6 years worth of statements from HSBC.

I am now at the stage of drafting a letter to claim for my bank charges back.

I have worked out from my 6 years worth of bank statements that I have been charged £790.50 in unlawful charges.

Now, whenever the bank have levied these charges on my account I have 50% of the time gone into the bank and pleaded poverty and have had some of the charges refunded.

I have totalled my refunded charges up in the same 6 year period and these come to £360.

So that leaves me with £430.50 of charges which have never been refunded.

Should I try and claim for the full £790.50 of charges in the hope that HSBC do not realise and they have refunded me £360 of charges ????

Also, could you tell me where to send this 1st claim letter ??

I spoke to a HSBC phone operative yesterday and they advised me to send the correspondance to Service Quality Team in Leeds :

HSBC Bank PLC
Service Quality Team
Arlington Business Centre
Millshaw Park Lane
Leeds
LS11 0PP

OR

should i send to the branch i opened the account at ?????

Thanks in advance

Matt

desperate_lou

hilary1 wrote: »

I should mention that I personally took the garages letters to the branch that they use and the letter seems to have come back from there, so maybe thats why things moved a lot quicker.
x

Thats interesting, i thought they had to go to their leeds head office, i may try dropping letter into my local branch and also one to their head office, i just want to try and get this sorted as soon as possible, they have charged me £125.oo again this month, i know its my fault for going over drawn but the money they are taking is my money to pay rent and bills etc, (no luxuries) theirs no way at present i can keep my account within limit with them taking upto £150.00 a month without falling behind with rent. If these charges were less i would be within my limit 99% of the time. any ideas from all you HSBC customers? :mad: Anyone else out there found it quicker through branch offices ?:cool:

Tillybella

Hi Lou. I am in the same boat as you! It is my own fault that I go over my overdraft but the charges they charge really put me in the ****!! If they were lower I would be able to manage but they aren't!!! What are we to do??