HSBC (merged)

louloujs

siclu wrote: »

got my court date 18/06. what do i need to do if it gets that far? i am claiming interest how do i calculate the interest from the time i sent my first letter?

1. You will receive offer/£ just before the date.
2. You calculate the amount plus interest up until your date of claim then multiply that by 0.0026 to give you the daily rate since then.

Did you send your court bundle in? If you don't send that in, you might get your case dismissed. You have 21 days from when you got the court date.

Take a look at this thread

http://forums.moneysavingexpert.com/showthread.html?t=400981

It will help with this step.

Good luck, nearly there

cyprus2

After the monthly interest charges on the statements, on the next line HSBC put 'Total Charges', it is not specific, is this claimable?
Thankyou to anyone who can clarify.

markwoods10

just seen £550 hit the account from HSBC
they wait til the last minute

Eyeball did you get the acceptance sent off?
good luck to everyone else and thanks for everyones help

eyeball0001

I did, yesterday, so they should have got it today.

How long did they take? 14 days? Who did you send it to?

markwoods10

eyeball0001 wrote: »

I did, yesterday, so they should have got it today.

How long did they take? 14 days? Who did you send it to?

Hi they took 7 working days
they got my letter last Tuesday was getting a bit panicy thinking they wouldn't pay up but got it in the end
sent letter recorded to the service qulity team and marked it fao the manager
then chased good old heidi daniels who confirmed rec'd.

i did chase yesterday they confirmed that they had paid up.
but did have the last worrd by saying they would not consider any future refunds.

eyeball0001

Ok, cheers,

I sent mine recorded (need to checek the status actually) and I sent it to the service quality FAO Mark somethingorother cos it was his name at the end of the letter. 7 days is ok... i could cope with that, 14 might push me a bit!

markwoods10

eyeball0001 wrote: »

Ok, cheers,

I sent mine recorded (need to checek the status actually) and I sent it to the service quality FAO Mark somethingorother cos it was his name at the end of the letter. 7 days is ok... i could cope with that, 14 might push me a bit!

good luck and happy spending

eyeball0001

Cheers, Mark,

Looks like it should 'be delivered shortly' and i'll drop an e-message to Miss Daniels, stating that recent cases have only taken 7 days! ;-)

Happy spending to you too!

subinagui

recent cases only took 7 days... to what? get your money? as in a week from your initial letter claiming money? ive been reading the thread, but i dont understand...

eyeball0001

No, sorry,

It took 7 and a half weeks from my initial letter to get a reasonable offer, which i have accepted.

I was talking about the time from when you accept that offer to when it gets credited to you.