📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Claiming Loan And Mortgage Charges (merged)

Options
12122232527

Comments

  • Anyone have any ideas of the address I need to claim/ request details back for secured loans charges on a closed account?? for GE money??
  • ANDENA
    ANDENA Posts: 120 Forumite
    I claimed money back from them there is plenty of templates on martins site he has helped me so much, the address for GE money is Capital Bank Limited ,Customer Services Department, PO Box 700 Leeds LS99 2BD you should not have any problem getting your charges back if you mention that they were find by OFT you can look that up on OFT website as for mortgage i think you can ,hope this is helpful.
  • ANDENA wrote: »
    I claimed money back from them there is plenty of templates on martins site he has helped me so much, the address for GE money is Capital Bank Limited ,Customer Services Department, PO Box 700 Leeds LS99 2BD you should not have any problem getting your charges back if you mention that they were find by OFT you can look that up on OFT website as for mortgage i think you can ,hope this is helpful.


    Can I also claim back the admin fees as there are lots at £40.00 each!!!!!
  • ANDENA
    ANDENA Posts: 120 Forumite
    if i was you i would have a go no harm in trying you have nothing to lose.
  • minimadtrix
    minimadtrix Posts: 1,507 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    With the ruling on the banks this week, how does it affect other financial organisations. We had a really bad experience with Kensington Mortgages and they kept making ridiculous charges for unpaid direct debits, missed payments, etc. The are a horrible company to deal with anyway, but if they fall into the same category as the banks, then I think it might be worth trying to persue the fees again - done it once, but they said that they weren't a bank, so the rules didn't apply to them!!

    Thanks anyone
  • borgbaiter
    borgbaiter Posts: 600 Forumite
    hi

    mortgages are not banks, but as you say the principle is the same. im currently awaiting a court date with chelsea buildings society for there aggresive penalty charges. i based my claim on the standard letters and particulars of claim but obviously adapted it to mortgage penalties not bank charges.

    the mortgage i had after chelsea was with kensington but fortunately our finances were better by then and we never saw their dark side. the SAR data they sent was outstanding tho best of any ive had.


    good luck


    borgbaiter
    claimed/settled - Natwest £2,535/£2,535, HSBC visa £80/£80, MBNA £1,258/£1,258, capital one £282/£282, tesco visa £515/£515, HSBC visa £140/£140. HSBC £1,450 MCOL Stayed for OFT case. Chelsea Mortgage charges & cashback £5000/£672. complaints with banks pending OFT Halifax £30, A&L £35. TOTALS £11,325/£5482
  • smnb08
    smnb08 Posts: 488 Forumite
    we are with kensington too and have been paying really high charges each month due to arrears.we are going to move away from them hopefully in june and would be interested to know if we will be able to claim back the charges from them so let me know how you get on minimadtrix!!
    sealed pot challenge member #920
  • borgbaiter
    borgbaiter Posts: 600 Forumite
    hi

    sorry youve also had problems with kensington. but be aware all banks and building societies have the same charges. you need to ensure you dont incur charges as they will all take them. its easier to avoid them than to recalim them.

    im on no moral high ground here ive suffered charges from banks and building societies.

    good luck in reclaiming

    Borgbaiter
    claimed/settled - Natwest £2,535/£2,535, HSBC visa £80/£80, MBNA £1,258/£1,258, capital one £282/£282, tesco visa £515/£515, HSBC visa £140/£140. HSBC £1,450 MCOL Stayed for OFT case. Chelsea Mortgage charges & cashback £5000/£672. complaints with banks pending OFT Halifax £30, A&L £35. TOTALS £11,325/£5482
  • nicklad
    nicklad Posts: 13 Forumite
    Hi all,

    Just a quick bit of advice please...

    first thanks alot cos I managed to reclaim £1000 off the halifax for unfair bank charges last year on my husbands current account (hurrah!!)

    second, can you reclaim charges added to your mortgage account for arrears ?? When our monthly mortgage payment changed we forgot to change the standing order to the new amount and have now been charged £35 by the Halifax. Is this reclaimable??

    Ta for your help x
  • I used to have a combined mortgage/bank account with Britannic Money (now Mortgage Trust). As a result of the hugely complex rules for the operation of this account I inadvertantly incurred some charges, called variously "arrears administration fee", "exceeding withdrawal facility fee", "unpaid fee", "mortgage payment not made fee".

    I took it that these were "bank charges", but a letter from Mortgage Trust in response to my claim states they were "charges and fees levied on the account because of my failure to meet my contractual obligations".

    I can't see these accounts mentioned in the articles or forum about reclaiming bank charges. Have I missed something? Are they considered to be bank charges?

    Keith
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.