Why don't postmen knock/ring any more, or is it just my postie?

ailuro2

The game kids played where they knocked on someone's door used to be called Chicanelli or Knock and Run - now all the kids call it Royal Mail.;)

joking apart, I reported a postie who I caught putting a sorry you were out note through our door - I was standing in our porch waiting for him to knock on the door when the sorry you were out slip came through the door. His colleague was sitting in the van filling out a sorry you were out slip befire he'd even taken the parcel out of the van.:eek:

We have had problems, and our sorting office was working Sundays to clear the backlog - but since it was a Sunday, I couldn't see why they wouldn't make an effort to deliver rather than taking the parcel back to the depot?

I still haven't heard back from Royal Mail about this.

I only reported him because I was still really pee'd off that they left my kindle outside in the rain while we were on holiday, and left stuff in the wheelie bin which ended up recycled... when we are at home they won't even leave stuff in the wheelie bin.

Our old postie was great, he used to put any parcels through the cat flap in the back door and leave us a note telling us where it was.:D

tara747

I really hate the standard of service these days... it's really poor. I've just received a bank statement for someone else!!!!!

rachie_2011

Mrs_Imp wrote: »

I keep finding that once the postman's been there's either a parcel left by the front door, or a note through saying that as I wasn't in the item has been left outside the door/taken to the sorting office etc.

But I'm in the house at the time, and the bell hasn't gone, nor has the postman knocked. One time I walked past the door as he was shoving the note through and I opened the door to him. He looked a bit taken aback and tried to claim that he'd rung the bell.

I think our postie has changed recently as we never used to have this problem. In fact the old one was quite patient and I had enough time once to haul myself out of bed (flu) and down the stairs.

It's a bit frustrating to have to go and collect items that could've been given straight to me on the doorstep as it either costs me money to get to the sorting office, or it's a fairly long walk.

My old postman used to knock on the door and then run to the end of the drive... haha He was scared that our dog, who's scared of his own shaddow and not your typical jack russell, would eat him for breakfast!!

custardy

rachie_2011 wrote: »

My old postman used to knock on the door and then run to the end of the drive... haha He was scared that our dog, who's scared of his own shaddow and not your typical jack russell, would eat him for breakfast!!

spend some time as a postie and find out how many 'harmless' are not when it comes to an RM uniform.

Krystaltips

My regular postman goes through phases of knocking the door every time, then spending a couple of weeks not knocking the door at all... I have a cupboard out the front where the gas cupboard is and he tends to leave parcels in there then scribble on the envelope of one of my letters "parcel in cupboard" I don't mind so much in principle... But there's a family of thieves across the road I don't trust at all... And sometimes if I'm still in PJs I have to dash out and dash in quick before I'm spotted...

Mrs_Imp

custardy wrote: »

so how long would that be?
4 minutes,more?
say you wait 4 minutes for every packet before writing out the P739
so if you have 30 packets
thats 120 minutes
so thats 2 hours for 30 packets
the new RM duty design software doesnt allow anywhere near that when it allocates time for delivering packets.
the days of posties having time to try neighbours,wait for ages are fast disappearing

4 minutes!! I wish my house was that big. I suspect what happened was that the postie rang, heard movements from the house and decided to give me a couple of extra moments to get to the door. They were then slightly bemused at a bedraggled me answering it. As a result, when they rang 2 days later they were expecting me to be a bit slower than most people. I think that this postie provided great customer service, and more should take a leaf out of their book.

I'm also wary about asking the postie to leave things behind the side gate, as last time the parcel was just thrown over.

It would surprise me if everyone on the postie's round had flu at the same time, so to estimate 2 hours for 30 packets is a bit odd. Some people will be in, some will be out and some will take longer to get to the door. It should all even out. There's certainly no excuse for not ringing/knocking. And even less excuse for folding all of my birthday cards in half!

nikkiuk

Ah, I thought this was just me!
We've just moved house and the new postman never rings the bell, more worryingly he doesn't put a card through the door either. He leaves the parcel on the doorstep, so if one were to go missing we would be none the wiser!!
Think I might complain if it happens again!

custardy

Mrs_Imp wrote: »

4 minutes!! I wish my house was that big. I suspect what happened was that the postie rang, heard movements from the house and decided to give me a couple of extra moments to get to the door. They were then slightly bemused at a bedraggled me answering it. As a result, when they rang 2 days later they were expecting me to be a bit slower than most people. I think that this postie provided great customer service, and more should take a leaf out of their book.

I'm also wary about asking the postie to leave things behind the side gate, as last time the parcel was just thrown over.

It would surprise me if everyone on the postie's round had flu at the same time, so to estimate 2 hours for 30 packets is a bit odd. Some people will be in, some will be out and some will take longer to get to the door. It should all even out. There's certainly no excuse for not ringing/knocking. And even less excuse for folding all of my birthday cards in half!

and only having 30 packets would be odd
customer service is all great
however the computer program designing duties isn't quite so flexible
when an RM manager and the program tells you its achievable and you get threatened with conduct code for performance issues.
what do you do?
you are reaching a point where RM are designing duties to the second. often with very poor data
you would be surprised how long it takes folks to answer the door

custardy

nikkiuk wrote: »

Ah, I thought this was just me!
We've just moved house and the new postman never rings the bell, more worryingly he doesn't put a card through the door either. He leaves the parcel on the doorstep, so if one were to go missing we would be none the wiser!!
Think I might complain if it happens again!

have you spoken with them?
perhaps this was the arrangement with the previous owner/tenant

Tropez

I greatly prefer dealing with sellers now that offer an alternative to Royal Mail for delivery. Even the much-lambasted HDNL are vastly superior to Royal Mail's current standards of delivery. I kid you not but once RM attempted to deliver a package to me at 7:45am on a Saturday - perhaps some people are up and pottering about at that time, but I'm not - I got to the door as quick as I possibly could and there was no van in sight and just the card through the door. I find this especially remarkable as to turn a van around in my street would take some doing. I'm half tempted to believe he'd parked round the corner and rung the bell just to alert me to the card that had been popped through the door.

Getting a redelivery as well... bloody hell...

Then there's the fact that I used to subscribe to LoveFilm, until a rather large number of discs started to get "delayed" or "lost" when I was trying to post them back.

So yes, Royal Mail, I hate dealing with them. The local postie, to be fair, is a nice guy but the organisation as a whole is such a nuisance to work with that I would always prefer to pay £5 for delivery from somebody else because RM often cost me that much anyway in faffing about.