We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Amazon Kindle free upgrade to Lighted cover from non-lighted

1246

Comments

  • FloFlo
    FloFlo Posts: 32,720 Forumite
    Well they have removed the non-lighted from sale.
  • from my understanding the clips look like plastic but they were actually metal....coated with plastic
    No two ways about this one: Anything Free is not a Basic Right..it had to be earned...by someone, somewhere
  • shegirl
    shegirl Posts: 10,107 Forumite
    Glad they've removed it from sale!
    I don't get why on earth someone who originally bought a lighted cover at full price is now complaining and wanting a refund though!People have had refunds due to faults with the non-lighted cases and anyone who buys a case now will have to pay for a lighted one.If you've had no technical issues with a lighted one what is the problem?!?!
    If women are birds and freedom is flight are trapped women Dodos?
  • BettiePage
    BettiePage Posts: 4,627 Forumite
    The problem is that I paid £50 for something that people are getting given to them for just £30. As I said previously, if I don't ask, I don't get.
    Illegitimi non carborundum.
  • room512
    room512 Posts: 1,416 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 30 January 2011 at 8:43PM
    I emailed Amazon and then had to ring them but was refunded for the cover and given a credit. I bought my cover at the beginning of November and my Kindle has only ever frozen once but they were lovely on the phone.
  • poet123
    poet123 Posts: 24,099 Forumite
    BettiePage wrote: »
    The problem is that I paid £50 for something that people are getting given to them for just £30. As I said previously, if I don't ask, I don't get.

    And what was the outcome? could you let us know?
  • BettiePage
    BettiePage Posts: 4,627 Forumite
    Not heard anything yet. Will let you know. Not that I'm holding my breath.
    Illegitimi non carborundum.
  • Gooding
    Gooding Posts: 39 Forumite
    Had exact problem this morning. Called up and got the refund + credit.

    Thanks OP!

    Respect to Amazon - courteous customer service, no messing around and they just did the right thing.
    Any advice given is done so purely on the basis that it be taken as guidance and not a definitive answer to a question. If you are uncertain or confused, always consult your own legal representative.
  • Same here. Swift reply to email sent at weekend. £32 Credit back on credit card and £21 credit voucher on Amazon. And no need to return old cover.
    Top Customer Service Amazon, :-)
    `Save a little money each month, and at the end of the year, you'll be suprised at how little you have. :confused:
  • Furny
    Furny Posts: 846 Forumite
    Part of the Furniture Combo Breaker
    room512 wrote: »
    I emailed Amazon and then had to ring them but was refunded for the cover and given a credit. I bought my cover at the beginning of November and my Kindle has only ever frozen once but they were lovely on the phone.

    This is exactly happened to me but when I e-mailed them they offered to replace my Kindle! (don't want to because of all the hassle/books stored on it etc).
    There was a number to call if I wasn't happy with the response so I may call them & see if I can get the new cover as I am a bit worried about if it will start to freeze been left in the cover.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.