Toys R us? Complaint!!!!!!!!! :(

Freddie_Snowbits

rihanna09 wrote: »

Am I right in assuming that you think my Daughter verbally abused a SA more than 3 x times her age at the very least? :rotfl:
Just so you now, my dd did not swear or threaten the SA btw,

Yes. But then I am not the one who abandoned my responsibilities towards them first.

drussellh

it will be interesting to see what their response will be if they respond . Well done to your daughter for standing up for her sister

Tiddlywinks

adferguson - Why not start your own thread and delete your post on this one as people will wade through 2 pages of old stuff before they even get to your post which is about an entirely different issue?

Doing this would save a lot of people a lot of reading time.

Thanks

vyle

rihanna09 wrote: »

I honestly cannot see what possible damage my LO could have incurred to a T.V which would put her in harm, if she had a bottle of water or something similar yes I could probably see your view, but touching something with you bare hand when your young and not very strong is not likely to be a hazard!
TRU would have had the right to intervene if it was maybe a group of older children, who were obviously attempting to vandalise.
For arguments sake, the SA if he felt the need to intervene could've warned them politely, after all it was you who mentioned good manners. I did state that my daughter intervened politely, but if you hear your young sister being yelled at and being called silly and stupid, you may get slightly annoyed.
The SA being older and hopefully wiser shoud've at least had the audacity to approach them politely.

As someone who sells TVs a lot, I cringe every time an abandoned child wanders up to a TV on display, because they usually smear their hands over the screen and jab at it like they think it's a touch screen.

While the TV doesn't usually get broken, it does mean the screen needs a clean, as does the stand where the kid's put finger prints all over it.

Then there's the issue of the panels of the TVs not being hugely durable and kids often scratch them, meaning that to sell that display model, it needs marking down.

A brat with a balloon on a stick ruined a 3D tv yesterday. He walked up to it (god knows where the parents were) and jabbed the non-ballooned end of the stick into the tv screen, giving it a 2 inch scratch in the middle of the screen. That can't be sold now.

Kids may not harm themselves in shops, but they can damage stock when unsupervised and it's frustrating when parents let their kids wander about, because there's not much you can do to stop them.

If you're male and talk to them, people think you're a !!!!!, if you try to guide them away, you'll be arrested. If you tell the kid off in a manner that shows you don't want to abduct them, you're suddenly a monster picking a fight with a child.

It's stupid. If I was a middle aged woman, it'd be ok to interject between a child and their destructive nature, but otherwise, you can't win.

Ihatecomplaininglol

Tiddlywinks wrote: »

Fact (according to your posts which I have read) - you left your 12 year old in charge of her younger sister... no apparent adult was in attendance... they were touching electrical equipment... sales assistant approached them about it.

Fact (again, based on your posts) - You were not close enough to intervene quickly as you were distracted in another aisle and on the phone... you do NOT know what was said before your arrival... the sales assistant was angry by the time you arrived.

Your attitude is typical of those parents that refuse to believe that their children can do any wrong.

Yes, you had a word with you daughter after the event BUT she still behaved inappropriately AND you still left your children unattended whilst they played with the shop display of electrical equipment.

Shops are not playgrounds and adult supervision is essential for the safety of all concerned. Yes, display items are there for demonstration purposes for customers (which might include parents with children) but not for unsupervised children on their own who may harm themselves or the items if not correctly supervised.

Why should Toys R Us allow groups of children (apparently without any adult in attendance) play with electrical goods - they were quite right to intervene.

You need to understand that your daughter acted inappropriately (by kicking off at the assistant) and teach her that she needs to exercise restrainst and demonstrate respect for others (particularly adults).

You ought to be embarrassed by the incident not writing a rant-a-gram to draw more attention to it.

Tiddlywinks
you sound like a right ****, do you have children or grow up with brothers or sisters?

I would be proud if my children stuck up for each other, it's not something you see every day.

The SA has no right speaking to your children like that, I would go back down there now and make them say sorry

DCFC79

Ihatecomplaininglol wrote: »

Tiddlywinks
you sound like a right ****, do you have children or grow up with brothers or sisters?

I would be proud if my children stuck up for each other, it's not something you see every day.

The SA has no right speaking to your children like that, I would go back down there now and make them say sorry

thread is a bit dead dont you think

Tiddlywinks

Ihatecomplaininglol wrote: »

Tiddlywinks
you sound like a right ****, do you have children or grow up with brothers or sisters?

I would be proud if my children stuck up for each other, it's not something you see every day.

The SA has no right speaking to your children like that, I would go back down there now and make them say sorry

Good grief you've resurrected a really old thread just to have a pop at me - and used your one and only post.... I'm honoured.

Did you actually grasp the facts here? The OP left her 12 year old in charge of her younger sister... she was in another aisle on her mobile and not really paying attention. The younger sister started touching display electrical goods and the OP was still not near enough to supervise her. The SA asked them to stop - with me so far?

A 12 yo should not be encouraged to talk back to adults - particularly those in positions of authority. If the OP had been present then she could have responded - but, it probably wouldn't have happened then anyway.