Toys R us? Complaint!!!!!!!!! :(

Freddie_Snowbits

My previous comments on this subjected were muted.

Shame they cannot be placed upon this web again, but I fear they hath not changed

Tiddlywinks

rihanna09 wrote: »

Hi all,
Just an update, My dd sent the letter 2 fridays ago I think... and we've not had a reply as yet. I emailed them asking if they'd recieved it and was blatantly asked if my query involved a store and was provided a phone number. Just wanted to query if this was the standard proceedure for so called lost letters!

Just get your daughter to put it down to experience - as should you.

Let's recap shall we... you left your daughters unattended in a store and they 'fiddled' with electrical equipment. A member of staff quite rightly approached them as a result. You were not within listening distance to hear what went on and only have your daughter's version of events. You joined them after it had 'kicked off'.

Perhaps you should spend some time discussing with your daughter how the situation might have been different if adequate supervision and good manners had been utilised.

drussellh

rihanna09 wrote: »

Hi all,
Just an update, My dd sent the letter 2 fridays ago I think... and we've not had a reply as yet. I emailed them asking if they'd recieved it and was blatantly asked if my query involved a store and was provided a phone number. Just wanted to query if this was the standard proceedure for so called lost letters!

OP Ring them to find out. Keep us posted. Your saga is quite interesting.

cybergibbons

vyle wrote: »

In a lot of creative jobs, especially software engineering and game development, qualifications are virtually meaningless, because too many colleges and universities teach skills that are out of date before the course has even began.

Any college or university that teaches software engineering in a way that means it can be out of date is failing to teach software engineering. The core ideas and principles have barely changed in the last 20 years.

There is a massive gulf between learning to program and learning software engineering.

Anyone who can't self-learn and keep on top of news within their field probably isn't work taking on as either a programmer or software engineer.

This is totally off-topic however.

Freddie_Snowbits

cybergibbons wrote: »

Any college or university that teaches software engineering in a way that means it can be out of date is failing to teach software engineering. The core ideas and principles have barely changed in the last 20 years.

There is a massive gulf between learning to program and learning software engineering.

Anyone who can't self-learn and keep on top of news within their field probably isn't work taking on as either a programmer or software engineer.

This is totally off-topic however.

My book from 1979 says 16k chips are readily available, with the promise of 32k in the near future. Its essence on programming hath not changed thou.

rihanna09

Tiddlywinks wrote: »

Just get your daughter to put it down to experience - as should you.

Let's recap shall we... you left your daughters unattended in a store and they 'fiddled' with electrical equipment. A member of staff quite rightly approached them as a result. You were not within listening distance to hear what went on and only have your daughter's version of events. You joined them after it had 'kicked off'.

Perhaps you should spend some time discussing with your daughter how the situation might have been different if adequate supervision and good manners had been utilised.

If you had read the previous posts, you would've have realised that I did lecture my daughter on this...:mad:
Also, Good manners do not also go far when someone is raving mad on the other end :rotfl:
Surely display tvs' are to be fiddled with, LO wasn't vandalising it, and that wasn't the exact reason why she was told off. Might I add, that I've seen plenty of young children, fiddling with display products. I.e when they have PS3s' for people to play games on ?!

Again, if you read my post properly you would've seen that he shouted at her for the reason that she was interfering with his testing of the t.v!

She was also in sight and accompanied by a 12 year old sister, Although I might not have heard directly what was being said, I do recall the SA looking rather red and shouting!

rihanna09

drussellh wrote: »

OP Ring them to find out. Keep us posted. Your saga is quite interesting.

Hi
I will ring them on Monday, and give you all an update then x

Tiddlywinks

rihanna09 wrote: »

If you had read the previous posts, you would've have realised that I did lecture my daughter on this...:mad:
Also, Good manners do not also go far when someone is raving mad on the other end :rotfl:
Surely display tvs' are to be fiddled with, LO wasn't vandalising it, and that wasn't the exact reason why she was told off. Might I add, that I've seen plenty of young children, fiddling with display products. I.e when they have PS3s' for people to play games on ?!

Again, if you read my post properly you would've seen that he shouted at her for the reason that she was interfering with his testing of the t.v!

She was also in sight and accompanied by a 12 year old sister, Although I might not have heard directly what was being said, I do recall the SA looking rather red and shouting!

Fact (according to your posts which I have read) - you left your 12 year old in charge of her younger sister... no apparent adult was in attendance... they were touching electrical equipment... sales assistant approached them about it.

Fact (again, based on your posts) - You were not close enough to intervene quickly as you were distracted in another aisle and on the phone... you do NOT know what was said before your arrival... the sales assistant was angry by the time you arrived.

Your attitude is typical of those parents that refuse to believe that their children can do any wrong.

Yes, you had a word with you daughter after the event BUT she still behaved inappropriately AND you still left your children unattended whilst they played with the shop display of electrical equipment.

Shops are not playgrounds and adult supervision is essential for the safety of all concerned. Yes, display items are there for demonstration purposes for customers (which might include parents with children) but not for unsupervised children on their own who may harm themselves or the items if not correctly supervised.

Why should Toys R Us allow groups of children (apparently without any adult in attendance) play with electrical goods - they were quite right to intervene.

You need to understand that your daughter acted inappropriately (by kicking off at the assistant) and teach her that she needs to exercise restrainst and demonstrate respect for others (particularly adults).

You ought to be embarrassed by the incident not writing a rant-a-gram to draw more attention to it.

cybergibbons

Freddie_Snowbits wrote: »

My book from 1979 says 16k chips are readily available, with the promise of 32k in the near future. Its essence on programming hath not changed thou.

Freddie, your hours whiled away in the Dog and Duck must be caused the years to fly by. 1979 was over 30 years ago now!

alarox

I wonder if an adult had pressed the button it would have got the same response from the shop assistant? Why do some people always shout first when communicating with kids? I'm on your side OP