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Free stuff from Empire Stores!!! T-shirts ect.

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  • When i got my T-shirt i got a seperate piece of paper about a prize draw. The obvious guarenteed one of the following prizes ring up and find out what you have won etc etc.

    I was just wandering if anyone has rang up and could post the codes for everyone else?

    Cheers,
    Chris
  • They sent me an email saying my goods had been returned by me! I've never even received them. I think that's their way of trying to get out of sending them.
  • boysmum3
    boysmum3 Posts: 445 Forumite
    Haven't received my item yet - got email saying despatched though. And i have been charged. i emailed them and got this response:
    Dear Miss
    Thank you for your email.
    On checking the order placed this was from the sale and therefore not
    applicable to the order code used.
    To qualify for discounts or gifts offered you do need to order full priced
    items from the main catalogue.
    Please ensure when ordering from sale leaflets that the order code printed on
    them is quoted, as offers cannot be used in conjunction with one another.
    Kind regards
    Jean Hunter
    Empire Stores Customer Care Advisor
    Visit MY ACCOUNT today @ https://www.empirestores.co.uk - to track orders,
    view statements, check your balance, arrange returns and more.


    I'm not too bothered as i still got a bargain (little britain tshirt for a fiver) but will be very wary in future of these 'freebies'.
  • kez38
    kez38 Posts: 138 Forumite
    i think everyone will be charged for sale items as i have been although the email clearly states 0.00 balance shame really
  • jellyhead
    jellyhead Posts: 21,555 Forumite
    10,000 Posts Combo Breaker
    my ordewr arrived today, i used both codes and the stuff arrived in one parcel. invoice in the parcel says everything is free and nothing has been added to my balance. under 'next statement' they are listed as 'items not charged' with 'reduced price' and no cost. but perhaps they will add a charge later, i don't know. i ordered things i wanted anyway, and as they were in the sale i am happy to pay if i am charged for them.
    52% tight
  • jellyhead
    jellyhead Posts: 21,555 Forumite
    10,000 Posts Combo Breaker
    oh and by the way my delivery lady is really nice.
    52% tight
  • KittyKate
    KittyKate Posts: 1,606 Forumite
    jellyhead wrote:
    my ordewr arrived today, i used both codes and the stuff arrived in one parcel. invoice in the parcel says everything is free and nothing has been added to my balance. under 'next statement' they are listed as 'items not charged' with 'reduced price' and no cost. but perhaps they will add a charge later, i don't know. i ordered things i wanted anyway, and as they were in the sale i am happy to pay if i am charged for them.

    If it has arrived with a paper statement saying £0.00 they can't charge you. So rest easy :D
  • jammiev
    jammiev Posts: 1,039 Forumite
    atro1 wrote:
    Looks as if they have caught up with this code.
    Received an email saying order ready to post and had the charge of 4.99 added to my account!
    what happens if i recieve an item and have to pay but when i signed up as a new customer i never put in my correct details?
    all they ask for is name (which i may have used a false one) then address which i put in as my address then d.o.b (put in a false one) then years at address!
    i never entered any credit card details etc!

    what will happen here?

    anyone help?
    thanks
  • Hoopylass
    Hoopylass Posts: 910 Forumite
    Part of the Furniture Combo Breaker Uniform Washer
    well i received my order this morning and it wasnt free! Im emailing them to complain!
    Total Debt
    Was £4145.81now £0.00
  • I phoned Empire and enquired about it. The woman was quite snotty with me, but I said I would be returning the items and closing the account
This discussion has been closed.
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