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Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

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Comments

  • xplora
    xplora Posts: 156 Forumite
    philtheman wrote: »
    Unlimited - there's a joke - only used just over 6GB and getting 23KPS today
    Called the premium line and spoke to Frank - didn't even know what the limit was supposed to be.

    :mad: :mad: :mad: :mad:

    it seems worsen than the BT peak hours cap :mad:
  • cageyr
    cageyr Posts: 84 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Apologies if this has already been spotted/posted, but as well as the Cardiff connection, internic show:
    Domain Name: FATCATINTERNET.COM
    Registrant: Fatcat Communications Limited
    Domain Contact (363020) ([EMAIL="fatcat@watford.co.uk"]fatcat@watford.co.uk[/EMAIL])
    and (no surprises here):
    Domain name: watford.co.uk
    Registrant: Watford Electronics
    Registrant's address: Unit 1 Finway Dallow Road Luton


    "What a tangled web we weave, when first we practise to deceive"
  • smoyle2008
    smoyle2008 Posts: 28 Forumite
    smoyle2008 wrote: »
    I've had three letters dated 20,21,22 May all stating that I am 2 months behind on my payments and that this is unacceptable, sent an email back on 27 May to them that I sent three letters dated 27 March, 11 & 15 April to which I have had no reply and also pointed out this is unacceptable to me and until the questions raised in those letters are answered properly I am witholding all payments to them while my court papers/case goes on.

    I haven't received anything back from them as yet.

    Strangely after this post got email from Nick Davies stating
    "I can confirm that your Redten agreement remains intact and I can also assure you that Redten are capable of providing the services you have contracted for.

    You have chosen to move suppliers and this is your right however your financial obligations to us remain in place.

    Your offer of £20 is declined.

    I understand we have previously made you an offer to settle this account without I assume you have declined.

    As a further sign of good faith on my part I would be happy to accept a payment of £140 as full and final settlement of your account – if you wish to take up this offer please provide a cheque for this amount for my attention before 6/6/08 when the offer will lapse.

    If this is unacceptable then I can confirm I feel the matter has become deadlocked."

    I explained that I did not want to move supplier but had no choice as I didn't get transferred to NJP, hardly my fault, quoted the usual breach of contract stuff and asked them to send me a deadlock letter

    Nick Davies confirmed this almost immediately, he couldn't have had time to read my email in full!
    So I will follow this up with court action:cool: :j
  • ROPPA_2
    ROPPA_2 Posts: 75 Forumite
    cageyr wrote: »
    Apologies if this has already been spotted/posted, but as well as the Cardiff connection, internic show:
    Domain Name: FATCATINTERNET.COM
    Registrant: Fatcat Communications Limited
    Domain Contact (363020) ([EMAIL="fatcat@watford.co.uk"]fatcat@watford.co.uk[/EMAIL])
    and (no surprises here):
    Domain name: watford.co.uk
    Registrant: Watford Electronics
    Registrant's address: Unit 1 Finway Dallow Road Luton


    "What a tangled web we weave, when first we practise to deceive"

    At least when clode were running the show you could speak to someone, now its gone full circle and back in the hands of the jessa family:eek: I wonder if old Mr.Barber Gulzar pops up again in some form.....maybe answering the helpline may be a good start and making the tea then who knows one day he may end up MD again_pale_ only in rip off britain could this kind of thing happen:mad: it stinks!!
  • jaypee638
    jaypee638 Posts: 262 Forumite
    ROPPA wrote: »
    At least when clode were running the show you could speak to someone, now its gone full circle and back in the hands of the jessa family:eek: I wonder if old Mr.Barber Gulzar pops up again in some form.....maybe answering the helpline may be a good start and making the tea then who knows one day he may end up MD again_pale_ only in rip off britain could this kind of thing happen:mad: it stinks!!

    What is the point of speaking to someone whose sole intent is to fob you off whilst they fix their own agenda, rather than addressing the customers concerns and complaints?

    All I want is a mac code, and everything to do with Redten put behind me, Clode are only doing what they think they need to, rather than what is right, my hope is, that like the government, they have mis-read the situation, and it causes the same backlash that the government is facing. It will serve them right, they have forgotten the golden rules of business:

    Rule 1 THE CUSTOMER IS ALWAYS RIGHT

    Rule 2 WHEN PROVEN OTHERWISE, RULE 1 APPLIES!!!

    Likewise: It takes years to build up a good reputation, and minutes to destroy it.

    I am sure like me, you fellow devotees of Clode and Redten will all recommend them to your friends and families, and go out of your way to put business their way. :rotfl:


    :beer:
  • Kevindowns
    Kevindowns Posts: 63 Forumite
    A whole day gone by and no one posted anything - when was the last time that happened on this site? - Not even Jaypee!
  • jaypee638
    jaypee638 Posts: 262 Forumite
    Kevindowns wrote: »
    A whole day gone by and no one posted anything - when was the last time that happened on this site? - Not even Jaypee!

    Not a lot to say that hasn't already been said, it is now a waiting game, I am sure we are still all here though, and my daily request for a Mac will resume today, the start of the new working week.

    :beer:
  • hamish72_2
    hamish72_2 Posts: 163 Forumite
    jaypee638 wrote: »
    Not a lot to say that hasn't already been said, it is now a waiting game, I am sure we are still all here though, and my daily request for a Mac will resume today, the start of the new working week.

    :beer:

    Yep still watching with interest
    Who cares ??:confused:
  • mislednel
    mislednel Posts: 66 Forumite
    Daliy email for MAC CODE just gone
  • gnipper
    gnipper Posts: 301 Forumite
    just sent mine too. Not so keen to offer help now are they LOL
This discussion has been closed.
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