Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

mislednel

Email from [EMAIL="support@redten.co.uk"]support@redten.co.uk[/EMAIL] The 0871 number is the same as Fast4 and they say they can not help ME.



"Dear Member

You have used over 16GB of bandwidth this month already and from our records not taken advantage of our bolt on's available. We have speed restricted your account in case you are not aware of the cost implications of this to you and we would like you to give us a call at your convenience so we can discuss some different options with you. I hope you appreciate we have only done this to help you avoid a very high bill at the end of the month.

Kind Regards

Redten Internet Customer Support
Tel: 0871 424 0185
http://www.redten.co.uk/"

gnipper

@mislednel

HA HA - go on, call them at your convenience to tell them you are paying for an UNLIMITED service!!!

mislednel

I think the email came from [EMAIL="angie@njpservices.com"]angie@njpservices.com[/EMAIL]

essex_zx7r

Just got a copy from the courts that Clode have Acknowledged the court papers, signed for by Nick Davies.

nickem

I Just spoke to clode (again) who say they are having problems getting our MAC codes from Redten, the guy did say we will stay connected up to the point the code is provided - 13 working days and counting.
Anyone waiting for a MAC code should keep the pressure on.

gnipper

@essex - what does the acknowledgement actually say then? Just that they have received the papers? The acknowledged mine on Wednesday so expect to get a copy soon.

@nickem - i am SO glad i didnt pay the !!!!!!s off now as I would have been in no better position. Are Ofcom actually bothered about people flaunting their own regulations?

essex_zx7r

gnipper wrote: »

@essex - what does the acknowledgement actually say then? Just that they have received the papers? The acknowledged mine on Wednesday so expect to get a copy soon.

@nickem - i am SO glad i didnt pay the !!!!!!s off now as I would have been in no better position. Are Ofcom actually bothered about people flaunting their own regulations?

Acknowledgement just means they accept the courts authority in this action, they then have 3 tick boxes to choose from.
They have ticked the Option
"I intend to defend all of this claim"

The other options were
I intend to defend part of this claim
or
I intend to contest jurisdiction.

gnipper

heh, they intend to defend it do they? I would be interested in seeing their defence.

"Its not our fault, contact Redten" would probably sum it up.

essex_zx7r

gnipper wrote: »

heh, they intend to defend it do they? I would be interested in seeing their defence.

"Its not our fault, contact Redten" would probably sum it up.

I'll let you know as soon as I get to see it.

b1ackcr0w

The acknowledgement doesn't mean much at all. Most of the time it's used to buy time to consider whether or not to mount a defence.