Poundworld refuse to replace faulty goods

the_insider

I was more wondering how he got all the items to the pound shop to then put in the bag. Maybe riding a bike. Who knows. But then how do you ride home with two rucksacks on? Hmm.

steve3742

The rucksack I had converted to a pannier. I needed another rucksack to carry excess goods that wouldn't fit in the pannier.

sarahjayne1977

steve3742 wrote: »

I didn't think you were serious about that. I don't think they'd accept it, somehow. As you're a store manager, would you?

"

Answer to that question been a store manager is YES i would have refunded even though it was for 2nd bag longs i have a reciept to attach to my paperwork at end of day thats my job done and a customers problem sorted!!
i have done it myself with a computer game as they wouldnt refund even though faulty and had they sticker on i bought it again and went and took first one back with 2nd one reciept and got refund as was faulty.you got to know how to play system and working in retail i know how;)

steve3742 wrote: »

So Poundworld should be allowed to sell goods that are faulty because they're "only a quid"? I hadn't expected "gold plated" goods, I'd expected a cheap shoddy rucksack, which is what I got. But I don't think it's unreasonable to expect it to work at least once before breaking. Even if it's "only a quid."

what do you expect the store to do though check every single item that comes in to make sure its prefect to your standard... its not possible even i know that..shops get faulty stuff sent in but it could and would have been sorted if you kept the reciept like most customers do.

suited-aces

marleyboy wrote: »

Sorry, but your post is just ridiculous.

To be fair, it seems that way to me too.

pmduk

Last time I bought something faulty, the cashier just told me to take another from the shelf. nothing went through the till at all. She kept the faulty item.

derrick

sarahjayne1977 wrote: »

Answer to that question been a store manager is YES i would have refunded even though it was for 2nd bag longs i have a reciept to attach to my paperwork at end of day thats my job done and a customers problem sorted!!
i have done it myself with a computer game as they wouldnt refund even though faulty and had they sticker on i bought it again and went and took first one back with 2nd one reciept and got refund as was faulty.you got to know how to play system and working in retail i know how;)



what do you expect the store to do though check every single item that comes in to make sure its prefect to your standard... its not possible even i know that..shops get faulty stuff sent in but it could and would have been sorted if you kept the reciept like most customers do.

You are a store manager?

You need spellchecker and a grasp of the English language, including punctuation, your posts are extremely difficult to read!


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sarahjayne1977

derrick wrote: »

You are a store manager?

You need spellchecker and a grasp of the English language, including punctuation, your posts are extremely difficult to read!


.

Yes i am a store manager and i didn't realise i was under interview when i posted!! not thats it's got anything to do with you but that was typed quickly and not checked want i wrote as i have a 7 month old baby who was screaming for her mother wait oh why i am explaining myself! move on and if your not gonna post about subjuct but to pick on you need a life!!

derrick

sarahjayne1977 wrote: »

Yes i am a store manager and i didn't realise i was under interview when i posted!! not thats it's got anything to do with you but that was typed quickly and not checked want i wrote as i have a 7 month old baby who was screaming for her mother wait oh why i am explaining myself! move on and if your not gonna post about subjuct but to pick on you need a life!!

Still doing it I see!
Does your keyboard not have commas and full stops?

My point was that you are ranting at the OP and boasting about being a store manager when you can't even spell or punctuate, says a lot about your people skills, not.
A lot of threads go off subject, ( correctly spelled here).

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baza52

derrick wrote: »

Still doing it I see!
Does your keyboard not have commas and full stops?

My point was that you are ranting at the OP and boasting about being a store manager when you can't even spell or punctuate, says a lot about your people skills, not.
A lot of threads go off subject, ( correctly spelled here).

.

OMG you have put a space after the bracket and before correctly, surely thats not right?

sarahjayne1977

derrick wrote: »

Still doing it I see!
Does your keyboard not have commas and full stops?

My point was that you are ranting at the OP and boasting about being a store manager when you can't even spell or punctuate, says a lot about your people skills, not.
A lot of threads go off subject, ( correctly spelled here).

.

Yes my netbook keyboard has .... and ''''and even ,,, but i have a life off here and not got time to check for mistakes!!

Emm and i think if you check my 1st post (oh my keyboard has numbers aswell ohh) i suggested how he could get his money back easy, he didn't realise i was been honest etc.
emm and excuse me how the hell does my typing mean i have bad people skills ?? i have been in retail for 10 years and was made manager after 3 years, yes been manager for 7 years so i must be doing something right!!

oh and did you mean interest not interset in this thread you started..slip of keyboard :Phttps://forums.moneysavingexpert.com/discussion/1851527=

Also did you mean removable not removeable in this thread
https://forums.moneysavingexpert.com/discussion/542313=

My point is everyone makes mistakes and are not prefect all the time...right off to spend time with my daughter!