zavvi updated-from facebook etc.

Desperado99

I have just noticed that they are running a new comp on the FB page........I think it's so they will be able to get rid of all the comments on their page:(

gazzarh

Bunting wrote: »

I have just noticed that they are running a new comp on the FB page........I think it's so they will be able to get rid of all the comments on their page:(

thought the same, originally thought it was their staf at first trying to make m soud good lol, ower i emaile dwi at the isp yesterday so its in their hands now.

EIGHTOF8

Zavvi has just posted this on thier Facebook page.

"Hi, there's recently been a number of posts on the wall about a competition win & prize allocation. We've stated our position and know it may be disappointing to the winner and his friends however we're now at the point where comments are impacting on other customers experience and have decided to delete posts on thi...s topic. If you have a customer services query please write to [EMAIL="customerservices@thehutgroup.com"]customerservices@thehutgroup.com[/EMAIL]."



What a pathetic response to an easily resolved problem.
They have even pointed out "that it may be disappointing to the winner".

http://www.facebook.com/#!/zavvionline

shazzyf

I would have thought they would have been glad of all the comments from us - at least they mask all those disgruntled customers posting that they haven't received items ordered before Christmas. I have never seen so many complaints on a Facebook page!

toniq

Even better put pen to this fella, the CEO of the hut group , and let him know whats going on x

Matthew Moulding
TheHut Group
Meridian House
Gadbrook Park
Rudheath
Northwich
Cheshire
UK
CW9 7RA

EIGHTOF8

I have found an email address - but can't be sure it is his. Only 1 way to find out though
[EMAIL="matt.moulding@thehutgroup.com"]matt.moulding@thehutgroup.com[/EMAIL]

gazzarh

saw that posted on the wall by a kind soul but it got deleted so chances are it is correct i have already emailed so will see what happens thanks 8of8

gazzarh

woooo sorted thanks 8o8 for confirmation of email, although i believe he was already aware as i recieved a reply very quickly. will updat etomorrow

missjennakate

That is horrible, sorry to hear.

They say everything happens for a reason and hopefully this bad luck will bring you a big win... heres hoping for you

gazzarh

missjennakate wrote: »

That is horrible, sorry to hear.

They say everything happens for a reason and hopefully this bad luck will bring you a big win... heres hoping for you

:Dbig wins are rare jenna happy enough with dvd wins with a few medium sized prizes for kids thrown in, but as long as its an mse member winning the big ones then i am happy. (note to self-really needs to take more time in iwon congratting ppl as i never seem to get round to it but thius is my late new years res.)