Tesco misprice discussion area part 13

Plushchris

Little_John wrote:

Yeah definalty dont go alone, if your up my neck of the woods I will join in your meeting. I would always have someonelse in meetings if they could have legal implications. I have a mate who knows his !!!! when it comes to employment rights and he has offered if I ever need him to attend any meetings or discusions at work. A bit like Union people can do you are always allowed to have someone else in a meeting.

I'll find someone to sit in with me!

Just PMd you a copy of my letter (Its a bit long to post on here)

I do get the feeling I'll have a gestapo like welcome when I walk back in there!

N20Y1D

Plushchris wrote:

I'll find someone to sit in with me!

Just PMd you a copy of my letter (Its a bit long to post on here)

I do get the feeling I'll have a gestapo like welcome when I walk back in there!

Perhaps you could get that chap off of rogue traders to accompany you wearing one of his magnificent disguises (i.e a wig and a prosthetic nose )

Nickygoat

chipbeck wrote:

Slightly off topic so I apologise.
I've been giving the old Sainsburys magazine vouchers a hammering over the last couple of weeks. I usually go for the same young lad on the checkout, anyway went yesterday and he said he'd nearly been sacked and wasn't allowed to take any vouchers from me in future. I felt really bad for over an hour but it was my own fault I had the lad splitting my shop, taking two sets of vouchers and a couple of quid for a thirty quid shop. Anyone else been firing these vouchers through?

Yeah I have too.

Same thing - find someone amenable and let them through. I did ask him if it was Ok, and he said "No problem - the till was here when I started my shift and will be here after I've gone - and I'm logged in under someone else's name. And they never check anyway."

Took nearly £40 off me.

I do wonder if they're going to say anything to him though.

toadyfrog

I've been using the sainsburys voucher at the self scan till at tesco. Split my shopping into 3 lots of £20.00 and used £18.00 of vouchers, the SA even packed my shopping for me as I was faffing about. Tried to use them in sainsburys and the SA read every one of them and wouldn't put any through I just told her I'd use them in Tesco.

Plushchris

N20Y1D wrote:

Perhaps you could get that chap off of rogue traders to accompany you wearing one of his magnificent disguises (i.e a wig and a prosthetic nose )

Those guys crack me up, especially when he has to use the codeword to get the camera crew out! :rotfl:

Think Tescos is a bit more than they can handle though, can hardly imagine Sir Terry speeding off in a beaten up old transit van while he shouts "why did these people get banned?" through the window.

DeadHead_4

JackDaniels wrote:

After two failed R&R attempts yesterday....

These were before the posts confirming that you must get a Tesco mobile and spend over £40 (not including the phone)

I tried again this morning....

At this store the phones were held in large perspex, alarmed boxes... which kinda makes things easier as you don't need to go anywhere near customer services. So armed with my other stuff (over £40) I tried my luck.

The phone (a Samsung E370) went through at full price but a message popped up on the screen.. the checkout op... didn't see it properly and thought it may have said - "eligible for £20 discount". The women then flapped around not sure what to do, but insisted I ask at CS... I agreed thinking - hurry up will you.....

So phone in the bag, full price paid, ready to leave... the checkout OP see's no one else in the queue and decides to go into good samaritan mode... get's off the till and walks over to CS.... "This person has brought a mobile phone....." well the rest is history... the price was checked and I was offered the £20 refund there and then - gutted!!.... I declined and said I have just spoken to someone and they don't want the phone.

So key points....

Three attempts - three failures
The tills are quoting the discount it seems... only a really dim checkout op would miss or disregard it.
Avoid do-gooding old biddies... so keen are they to HELP that they will scupper you R&R
Choose a checkout that is well away from Customer Services and ideally when it is busy.

I'm going to try one more time tonight....if no success I'm giving up!!

i think a key thing here is that some of the phones are NOT on the yellow SELs but are on the instore leaflets as a part of the promo.
even though these white SEL ones will flag up as a query discount to the till operator, if they check, they will come back saying that phone does not qualify for the discount.
Accept that, then buy it.
Then pick up phone from CS with a copy of the leaflet in your hand saying you think you've been overcharged because according to the leaflet you should have had the discount on that particular model.
I haven't actually tried this but it might work!

DebtPilgrim

Given the conversation I have just had with HO I think Saddam needs Tesco to be in charge of his appeal!:rolleyes:
It is only an overcharge if the SEL is different to the POS! The fact that the box may have a different price is misleading but not an overcharge and they have therefore only refunded the difference as a goodwill gesture.
So everyone you should be grateful that out of the goodness of their own heart Tesco lovingly charges you the prices they display!:wall:

chipbeck

Nickygoat wrote:

Yeah I have too.

Same thing - find someone amenable and let them through. I did ask him if it was Ok, and he said "No problem - the till was here when I started my shift and will be here after I've gone - and I'm logged in under someone else's name. And they never check anyway."

Took nearly £40 off me.

I do wonder if they're going to say anything to him though.

My mates sister works in cs at tescos and she reckons that they do check and if they constantly accept incorrect vouchers they will get reprimanded and eventually sacked.

Do you know if you can use cash at the self scan? I'm loathe to fire any through on my credit card as that would enable them to get a trace on me.

N20Y1D

DebtPilgrim wrote:

Given the conversation I have just had with HO I think Saddam needs Tesco to be in charge of his appeal!:rolleyes:
It is only an overcharge if the SEL is different to the POS! The fact that the box may have a different price is misleading but not an overcharge and they have therefore only refunded the difference as a goodwill gesture.
So everyone you should be grateful that out of the goodness of their own heart Tesco lovingly charges you the prices they display!:wall:

Would suggest you call them again, it does make a difference on whom you speak to ..

oh and maybe quote this to them:

http://www.dti.gov.uk/consumers/buying-selling/Adprice/Misleading-prices/page7848.html

The Consumer Protection Act 1987 makes it a criminal offence to give consumers a misleading price indication about goods, services, accommodation (including the sale of new homes) or facilities.

It applies however you give the price indication - whether in a TV or press advertisement, in a catalogue or leaflet, on notices, price tickets or shelf-edge marking in stores, or if you give it orally, for example on the telephone. The term "price indication" includes price comparisons as well as indications of a single price.

p1an0player

chipbeck wrote:

Do you know if you can use cash at the self scan? I'm loathe to fire any through on my credit card as that would enable them to get a trace on me.

Yes you can, coins or notes.