Tesco misprice discussion area part 13

Shokami

Originally posted by Shokami, thread 12,
Quote "The friend that I explained the policy to had a bit of bother today. Went in did a normal shop, found an overcharge on several meat items. C/S said that they now have a disclaimer sign to prevent meat overcharges, cos 'It's cost us thousands'. It states
'Customer Information, Unit price is used as a guide only',
on an official yellow card. There was one of these on the meat dept, & the C/S bod had a job to find it. The supervisor refused the R&R,etc etc...........

UPDATE
Full refund for her from HO

sopplayer

larrylamb wrote:

Although I am new to this I also think the list should be scrapped. All it is doing is letting Tesco off the hook by providing easy pickings for them to check.

point taken, I will delete

lists that i posted have been deleted,

appologies to those who thought it was a bad idea you all have a valid point, I only updated them due to the amount of thanks i got as people did think it was a good idea at the time.

No offence taken on my part and hopefully none on yours

Sop

Strepsy

If you use a clubcard to buy anything then check tesco on line in your favourites it will show everything you have bought.

Can someone tell me how to find that please? I can't see favourites or find it anywhere.

gunton10

this was missed at the begining of the post

quick question on the sensations crisps. although it has the actuall price on shelf edge for the limited edition packs am i still able to get the r+r as it says 3 for £3 just next to the actuall price?

cheers

marymilkmaid

Strepsy wrote:

Can someone tell me how to find that please? I can't see favourites or find it anywhere.

Log on to tesco.com you will need to put in your details inc clubcard number. It may take a few days but then when you log in all you have do is goto the groceries & my favourites & there will be all you have bought showing up

redders_:)

Just went to Tesco, tried for finding me a R&R phone, but no luck anyone notice any paterns on when the change the SELs over after an offer expires?

leafton

Hi,
Just being curious- can anyone explain the tv- troll amishi thing. I feel like i have missed something.
Thanks

FloFlo

redders_:) wrote:

Just went to Tesco, tried for finding me a R&R phone, but no luck anyone notice any paterns on when the change the SELs over after an offer expires?

Its pretty much pot luck, usually human error where someone has not changed a ticket, look for stands or promotion ends. The phone I got was in the normal place at the new higher price but on the promotion end opposite the cs desk the old price hadn't been changed.

FloFlo

Anyone know if reduced to clear phones will trigger the new discount when bought with shopping. Spotted the motorola slvr black reduced to clear away from the phone section and wondered whether it might not trigger the discount.

megazoid

robby99 wrote:

I do not agree with Megazoid.
"So basic run down

SEL expired or not is and Invitation To Treat

you taking products to the till is The OFFER to purchase the goods at the price you were Invited to treat at.

Till operator selling you the goods is and acceptance of The OFFER.

Hence contract concluded. Item Miss priced Tescos policy comes into force."

Strictly legally speaking I do not agree with the analysis.
Either the till operator scanning the goods and offering at a (higher) different price could be construed as a COUNTER-OFFER, thus the contract is concluded when you agree to pay the amount offered.
Or, and I think more likely, the parties were never ad idem (of the same mind) and accordingly agreement could not have been reached (that is you thought you were buying at one price and the seller thinks they are allowing purchase at another).
Having said that CS are unlikely to know all of this and it is always worth a try.

They can't counter OFFER purely by charging you more, they can either refuse to sell the item at the miss price or OFFER to sell it at the higher price, as neither a refusel of OFFER or Re-OFFER was introduced the original OFFER must stand.

Regards

Megazoid