Tesco misprice discussion area part 13

ginjim

mate bought a mobile from tescos and top up doesnt work( by pressing numbers on dialled up top ups) can he get his money back even if its a phone then>? thx

ben500

Constantine wrote:

No, you are going to need some sort of proof of purchase.

Edit - Don't MS repair them under the garantee? I'm sure I have read of people contacting them direct and sorting it that way. Documentation would have been in the box.

Just to elaborate a little on this you do not necessarily need your receipt as proof of purchase, your credit card statement will suffice but in any event if you have received r&r on the xbox then that is clearly proof of purchase in itself and should have been recorded at the store where purchased and again at head office so either would be as suitable port of call to return the item.
A retailer CANNOT insist on a receipt in order to satisfy your rights if you have bought a faulty item.

ben500

ginjim wrote:

mate bought a mobile from tescos and top up doesnt work( by pressing numbers on dialled up top ups) can he get his money back even if its a phone then>? thx

. Yes

Constantine

ginjim wrote:

mate bought a mobile from tescos and top up doesnt work( by pressing numbers on dialled up top ups) can he get his money back even if its a phone then>? thx

In the first instance, I would suggest ringing the help line number for the provider - should have been given with the reciept at the time of purchase. The majority of problems can be sorted out quickly this way and at least they will confirm the unit is definatly faulty rather than anything else (ie user error).

the_postman_2

Evening all

Another result today

Dark messiah PC

SEL + CHARGED £27.97, chart poster clearly stated £24.97

Went to CS who said thats an online price :rotfl:
I asked to speak to a manager, dept manager came, agreed with me and authorised the difference back

I noticed the blue sign

Another manager, then yep full refund, off he went. CS gave me £55.94 :rotfl: :cool: Double the price plus kept the game! Now thats a result!

Free money - Off I toddled very happy:rotfl:

thelurch

note to self......must find one of these free money stores!

daisy2002

the_postman wrote:

Evening all

Dark messiah PC

SEL + CHARGED £27.97, chart poster clearly stated £24.97

I just got that game too :T

CS girl went off to talk to her manager, came back 5 mins later & said 'I'm gonna refund you the difference is that ok' :rotfl:

I said no, i thought you're policy was to refund the full amount..... 'Oh yeah' replied the CS girl

Gina_of_course!

The postman... just as a query, and only because Im newish and more of a lurker.. what does your signature mean in terms of Tesco R&R blagged since etc etc as it cant really mean get something for nothing as you have had to do something to get the item free in the first place.. its not just a way with words and wink like getting into a club free... and like I said its a query.. Im interested.

blag
verb blagged, blagging

slang:
1. To rob or steal something.
2. To scrounge something; to get it for nothing.
Example: blagged his way into the club

noun

1. A theft or robbery; a scrounge.

Derivative: blagger
noun

Etymology: 1930s.

Phrasal Verb: blag on about something or blag about something

To talk boastfully about it, often exaggerating the truth.

the_postman_2

Basically thats the amount of stuff i have had for free ( Well r+r)

Ive posted up pics before if you are not believing me? Not that i need to prove to anyone anything

but just a few

15 xbox 360 games
various driver kits
cd s
chickens
simpsons dvd
dark messiah game ..............

In fact the chicken is in the oven as we speak!!

topmum

pontyendred wrote:

cake one goes through at £1.50 but all the others go through for more than face value.
everybody must be on to this now - my local asda has run out of magazines ( apparently they have had a rush on them in the last two days)

Had once success and 2 failures with the uniball pen coupon from the ASDA mag which is scanning at £4.50.
2 failures were both at self scan check outs - came up that voucher number had been exceeded?? Bought £9 of goods and tried to use one voucher. SA then got involved and over rode it to 50p So watch out - it may not work.

Hope this helps

Top Mum