WARNING Play.com selling fake DS/DSI games via playtrade seller "Madgames"

zppp

loztiggy wrote: »

Go right ahead, I WONT change it.

We'll see what the site team have to say then shall we?

loztiggy

Sure, why not?

Freddie_Snowbits

The law would be on your side if the seller is a commercial organisation. Therefore DSR comes into force as long as it was not in an auction.

If it was a private sale, then I am afraid TS are wrong, we have numerous mentions from wannabe Australian farmers about this.

As for the vids, do you know someone with a Betamax player?

DCFC79

loztiggy wrote: »

Sure, why not?

so if the site team say "this thread title needs to be changed" will you change it

System

The money you have paid to Play has been sent to the private seller (madgames I believe), therefore apart from a small fee that play will charge the seller for handling the financial transaction and allowing them to advertise on their site they are not involved with the product. Therefore I agree with the others that the title should be changed as you are basically accusing Play the company of distributing fake merchandise when that is clearly not the case!

From a side point of view, you've got the game, you're getting a full refund and the seller is being blacklisted so I think Play have treated you correctly and fairly and deserve more than to be accused of being a trafficker in forged merchandise!

loztiggy

What our little friend forgot to copy and paste before he run off to tell teacher is this, taken from the playtrade guarantee page....

Buy with confidence – The FairPlay Guarantee

Is it safe to buy from a PlayTrader?

It is very safe. The entire transaction is processed by Play.com and is covered by our FairPlay Guarantee. We only pay the PlayTrader once the seller has confirmed they have posted your item.
We openly invite customers to tell us and other customers how the transaction went by leaving feedback on the PlayTrader, and expect all of our PlayTraders to maintain a high feedback score. This encourages PlayTraders to provide the highest level of customer service.
What rights do I have?

Your statutory rights remain unaffected regardless of whether you buy from Play.com or via PlayTrade. We want you to enjoy a great shopping experience, so you should not hesitate to contact a PlayTrader in the event that you have any concerns about your order.
What happens if something goes wrong?

As with any shop, occasionally something can go wrong with your order. If you are at all unhappy with an item, or with the service offered by a PlayTrader, we provide a ‘Contact seller’ function available through the Play.com Helpdesk (we keep a copy of your message with your account details).
We find that the majority of problems can be solved quickly by the buyer contacting the PlayTrader directly. In the unlikely event that your problem cannot be solved, your purchase is covered by the FairPlay Guarantee.
What is the FairPlay Guarantee?

All purchases made via PlayTrade are covered by the FairPlay Guarantee. This is Play.com’s guarantee that in the unlikely event that you cannot resolve a problem directly with a PlayTrader, we will refund you ourselves. (Terms and conditions apply; please see the FairPlay Guarantee page for more details).

Freddie_Snowbits

Just when webget to the final round and the embers on the fire seem so low, I am minded thatbthe iPad battervwarning comes on every minute when it is about to fail. Where is our resident google expert with his Google expertise, telling me where I left the charger.

Goodnight

zppp

loztiggy wrote: »

What our little friend forgot to copy and paste before he run off to tell teacher is this, taken from the playtrade guarantee page....

Buy with confidence – The FairPlay Guarantee

Is it safe to buy from a PlayTrader?

It is very safe. The entire transaction is processed by Play.com and is covered by our FairPlay Guarantee. We only pay the PlayTrader once the seller has confirmed they have posted your item.
We openly invite customers to tell us and other customers how the transaction went by leaving feedback on the PlayTrader, and expect all of our PlayTraders to maintain a high feedback score. This encourages PlayTraders to provide the highest level of customer service.
What rights do I have?

Your statutory rights remain unaffected regardless of whether you buy from Play.com or via PlayTrade. We want you to enjoy a great shopping experience, so you should not hesitate to contact a PlayTrader in the event that you have any concerns about your order.
What happens if something goes wrong?

As with any shop, occasionally something can go wrong with your order. If you are at all unhappy with an item, or with the service offered by a PlayTrader, we provide a ‘Contact seller’ function available through the Play.com Helpdesk (we keep a copy of your message with your account details).
We find that the majority of problems can be solved quickly by the buyer contacting the PlayTrader directly. In the unlikely event that your problem cannot be solved, your purchase is covered by the FairPlay Guarantee.
What is the FairPlay Guarantee?

All purchases made via PlayTrade are covered by the FairPlay Guarantee. This is Play.com’s guarantee that in the unlikely event that you cannot resolve a problem directly with a PlayTrader, we will refund you ourselves. (Terms and conditions apply; please see the FairPlay Guarantee page for more details).

What has this got to do with the title of your thread, that I am requesting you change?

loztiggy

I wont have the game as trading standards have asked for it. No difference to me anyhow as it was for a DSI and the DSI wont play fake games. So I am not benefitting in any way from this inconvenience. When I get my refund I will pop along to game and buy it from them.

loztiggy

zppp wrote: »

What has this got to do with the title of your thread, that I am requesting you change?

Requesting!?

LOL

sorry... WHO ARE YOU?

Oh thats right, Nobody.

So yes, as said before, Title will not be changed.

If the board believe It is wrong they may remove the whole thread.

And you were quick enough to post bits of their site that tried to make out it was a private seller etc, not so quick to point out they DO acccept liability.