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Asda - No service: staff gone home!

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Comments

  • EycplUK
    EycplUK Posts: 777 Forumite
    Our local Morrisons was open till 10pm NYE ! so think yourself lucky for an early finish !
    A Bast**d I May Be ! I Was Born One !
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  • tattycath
    tattycath Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts
    New Year's eve is not a bank holiday

    No, it isn't but some people like to leave work on time-or earlier given the opportunity, and get ready and go out (especially on NYE)
    If I was asked if i'd like to go home early on NYE, I'd be out of that door like a shot.
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  • flashnazia
    flashnazia Posts: 2,168 Forumite
    But I don't blame the staff. Of course they would be out the door like a shot.
    It's Asda management who should use their brains. Perhaps paying staff until they clock out etc.
    Incidentally, if they are getting minimum wage only, and they have to work an hour unpaid (because of selfish customers - I have seen it from the other side too), it will push them below minimum wage.

    Businesses just don't care about customers anymore.

    I've half a mind to reject the whole order - I just don't want to go there again to collect it.

    Happy new year btw!
    "fools and fanatics are always so certain of themselves, and wiser people so full of doubts." (Bertrand Russell)
  • System
    System Posts: 178,428 Community Admin
    10,000 Posts Photogenic Name Dropper
    adamc260 wrote: »
    Sadly... and its gunna come as a shock here but... its your job! =/

    Your paid to help the customer and if they happen to stroll in 5 minutes before you close you gotta wait, everyone suffers it. I've worked in call centres where i've been stuck on the phone for almost an hour after my finishing time. Thats life!


    im paid from the start of my shift to the end ,on a sunday thats 4pm when we close ,to be honest anyone browsing at 3-55 pm really need to get a hobby ! my god shops are open long enough as it is without being a pratt just because you can !
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • adamc260 wrote: »
    Sadly... and its gunna come as a shock here but... its your job! =/

    Your paid to help the customer and if they happen to stroll in 5 minutes before you close you gotta wait, everyone suffers it. I've worked in call centres where i've been stuck on the phone for almost an hour after my finishing time. Thats life!

    In my own case, I'm paid until 16.30 to help customers so at 16.30, I stop helping and go home. Were I given the option to leave early (especially on a special occasion) - I'm gone :)

    End of story.
  • vyle
    vyle Posts: 2,379 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'd be willing to bet that the staff rota'd to finish at closing time pulled sickies yesterday, and those contracted to finish earlier in the night did so, and the person in charge of sorting the rotas didn't notice until it was too late to get anyone to work later.
  • EycplUK wrote: »
    Our local Morrisons was open till 10pm NYE ! so think yourself lucky for an early finish !

    Wow ours was closed at 6pm, quite suprised really seing as it has been extended opening until 11pm during these two weeks. They are closed today too :T
  • aheaton46
    aheaton46 Posts: 377 Forumite
    CHRISSYG wrote: »
    im paid from the start of my shift to the end ,on a sunday thats 4pm when we close ,to be honest anyone browsing at 3-55 pm really need to get a hobby ! my god shops are open long enough as it is without being a pratt just because you can !

    So what you're saying is 3:55pm on a Saturday = OK, 3:55pm on a Sunday = Not OK and shoppers at this time are prats.

    Why?

    Maybe it's more convenient for them to shop on the Sunday. Maybe they simply choose to go on the Sunday. It's hardly relevant, both customers are paying for your wages. If the shop is open, you should expect customers.
  • Money_User
    Money_User Posts: 286 Forumite
    aheaton46 wrote: »
    So what you're saying is 3:55pm on a Saturday = OK, 3:55pm on a Sunday = Not OK and shoppers at this time are prat.

    If I went shopping on a Sunday I expect to be done by 4 pm when the shop closes.
    aheaton46 wrote: »
    It's hardly relevant, both customers are paying for your wages. If the shop is open, you should expect customers.

    I think you'll find the point being made was if someones working hours is until 4 pm after 4 pm they won't be getting paid any wages. Makes the "I pay your wages" argument a bit weak!
  • spike7451
    spike7451 Posts: 6,944 Forumite
    Maybe,just maybe the store manager let some staff go early so they could get home,especially if they were using public transport or taxi's...I believe the buses were operating a Sunday service in some areas.
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