~Avon Hints & Tips (Part 7) ~

lisyloo

I'm always wary if people ask things like that - always sounds to me like their planning on returning things anyway

Not necessarily.
I've been given some of the freebies as gifts before so perhaps if they were intending to give it to someone as a birthday present then they would be in a difficult spot to get it back.

Don't think the worst of people and don't think the best either !!

I thought the whole point of the "no quibble" policy was to encourage people to try things in a risk free way.

pol2012

ColleenPamela wrote: »

I would say that if the guy told you that it's £323 brochure price, that would be brochure price; so £242.25 your price (as £323 is over HOV)

Thanks. So really my credit limit is 242. I really struggled to get any answers from the man this morning.

Tiggerlilly

Hi just a quickie, I have just paid my first balance online, how long does it normally take between paying and showing as paid on your account ?

nessa1422

newbeginning wrote: »

No, She'd just be sending the make up back and getting refunded for that. I'm always wary if people ask things like that - always sounds to me like their planning on returning things anyway, but maybe I just think the worst of people

She's a work colleague with a very sensitive skin so I think she just wants to make sure she can keep the bag as she is really keen to have it and it's taken me a while to get her to buy, so would hate to have to charge her extra.
Thanks - I will tell her to go ahead and hope for the best!

X

I,_Geek

Antler bag - did only 1 of your customers order the bag, but did other customers order enough make-up to qualify? For example I could have had £100-worth of orders from the section of C9 that qualified you for the bag. So I could have ordered 10 if I wanted. If only 1 person ordered the bag then returned their goods Avon wouldn't automatically demand the bag back. That's the beauty of doing an order in one long list. I don't know how the new option of splitting orders by customer is going to effect that. I've occasionally allowed a customer to order something for a cheaper price - knowing that another customer has made the minimum spend but chosen not to buy the special offer item.

inaminute

Evening all...... does anyone know where to find the return forms to print off or do we have to do it manually with the books? I've had a good look on the new site but can't see anything that resembles this. Please can someone point me in the right direction? Thanks

p.s Congratulations Claree_x

Tiggerlilly

inaminute wrote: »

Evening all...... does anyone know where to find the return forms to print off or do we have to do it manually with the books? I've had a good look on the new site but can't see anything that resembles this. Please can someone point me in the right direction? Thanks

p.s Congratulations Claree_x

Hi the returns form is on the downloads page, to get there click on home page of www.avon.uk.com the one you see when you are logged in as a representative. scroll to the bottom of this and along the bottom there is a list of other pages, click on the one that says downloads, and find returns form listed under miscellaneous section
or use this link to get to downloads page:
http://www.avon.uk.com/REPSuite/downloads.page You wil need to log in to access this link

or this link to go direct to returns form:
http://www.avon.uk.com/PRSuite/static/pdf/returns_form_2011.pdf

Hope some of this helps.

nessa1422

I,_Geek wrote: »

Antler bag - did only 1 of your customers order the bag, but did other customers order enough make-up to qualify? For example I could have had £100-worth of orders from the section of C9 that qualified you for the bag. So I could have ordered 10 if I wanted. If only 1 person ordered the bag then returned their goods Avon wouldn't automatically demand the bag back. That's the beauty of doing an order in one long list. I don't know how the new option of splitting orders by customer is going to effect that. I've occasionally allowed a customer to order something for a cheaper price - knowing that another customer has made the minimum spend but chosen not to buy the special offer item.

Just the one. I only do F&F and don't always reach MOV so the fact she wants to spend over £20 will give me my discount this month so am keen to make sure she's happy.
Thanks for the suggestions.
X

inaminute

Thanks Tiggerlilly for your help, that's great!
The returns forms are the same as the books, so I've ended up filling the book in to save printer ink! Wonder why they've not used the old online form that they had on the system before, it was really quick to use.

Have a good day everyone.

lozza1985

Congrats on your engagement!