Warning - Brew It Yourself (aka The Online Shopping Co)

walp

macma wrote: »

I would urge those who have purchased via debit card not to feel too silly

Until you mentioned it I didn't !
I'm confident we could have any number of credit cards should we want them,we don't.
Perhaps I've been lucky buying online,but I've dealt with several companies and recieved splendid service.In fairness this company were pretty good for some time it's only recently I've had trouble.
I will consider all the advice given here as the good folk clearly have far more experience. Sadly I'm old school and perhaps rather too trusting.:embarasse
Still haven't had my refund promised by email on 15th

Hi Macma... I'm sorry it came out worded like that :silenced: ... I was just honestly trying to undo some of the consternation spun by the recent debit vs credit posts.
Regardless of what is right & wrong, it has (also) not always been high in my mind as to which card I pay online with...
The fact that my credit card provider currently gives me back 0.5% of anything I spend on it has been the ensuring factor in using it with these jokers...(meaning I might have otherwise been feeling a bit "silly" too)... Alike you, I had no prior idea (largely thanks to TP) that they were such a shower... Oh, for the benefit of foresight...
As for your refund, they do claim they need 10 days (others forumites have waited MUCH longer, but HAVE actually received theirs in the end)...
Just on the basis that they might have lied about your refund, please keep badgering them with emails until they (hopefully) cave in just to get you off your back. Threaten them with everything that you can think of until (with luck) they consider diverting what finances they still have available in your direction (if they haven't already done so)... Although, as we have seen... this carries no guarantee of success.
I am keeping my fingers crossed for you (and all other forum members in the same boat)... :wave:

spinning-top

I just had a look on Google maps. They do look like a small outfit. Not at all what you'd expect from the impression their website gives you. When you search on google their tag line says `Europes largest homebrew beer and winemaking website & forum'. What a joke. I suppose that `largest website' doesn't actually mean anything, anyone can list items they don't actually have. Ferrari anyone, it's on a limited special offer, only £100, cheapest in the country, I'll deliver it next day, promise ;o)

They still won't reply to me about my refund. I'm phoning Trading Standards tomorrow. I phoned my bank today and I'm in the process of trying to do a charge back.

I am busy with work and a long commute during the week. I could so do without chasing up these cowboys for my money. I just hope they don't close the company down and disappear with all of our money.

I'm tempted to go and knock very loudly on their door myself while I know they are still there !!

macma

wish I could phone our bank it's Barclays and I can't work out which dept and they are all calls which are charged :mad:
'have tried the "contact us" route but it just sends you round in circles.We will try to visit the branch but I'm aggorophobic and visits to town are somewhat trying .
Oh blimey it all adds to the fun eh NOT !:(

spinning-top

I'm with Barclays too. I phoned them from work today. So I didn't need to worry about being charged for the phone call. They dealt with me pretty quickly. They said they would post me a form to fill out. In the mean time they have suspended the transaction so I don't get charged interest on it.

kondormid

macma, click here and see if you can find the number...
http://www.saynoto0870.com/search.php

Beamer525

wish I could phone our bank it's Barclays and I can't work out which dept and they are all calls which are charged

Can you not ring visa instead of your bank, should be a freephone number on the back of your card.

Beamer525

Post a reply
6 posts • Page 1 of 1
Good site !!!!
by Snackman27 » Wed Feb 22, 2012 4:10 pm

Just found this site last week, just what I've been looking for. Loads of very good advice. Will be hunting down all my bits to get me going next week. Can't wait !!!!!!
Ah the good life !!!!!!!
Snackman27

Posts: 1
Joined: Wed Feb 15, 2012 3:49 am

Re: Good site !!!!
by troutman47 » Wed Feb 22, 2012 7:59 pm

Feel free to ask any daft questions, I do!!


Posts: 371
Joined: Mon Jul 11, 2011 8:36 am
Location: Okehampton

Re: Good site !!!!
by rippedoff3 » Thu Feb 23, 2012 1:08 am

some good people on the forum but you are perpetuating the myth that there is some fabric here.
post at jims home brew where the people are just as helpful
let this lot die along with their (allegedly) shill business

google how a shill business works

now watch my post vanish & read 1984 to understand how olhb co works
rippedoff3

Posts: 4
Joined: Thu Feb 23, 2012 12:44 am

Re: Good site !!!!
by mombiushibachi » Thu Feb 23, 2012 1:12 am

Indeed... don't buy anything from these vermin.
mombiushibachi

Posts: 1
Joined: Thu Feb 16, 2012 10:17 pm

Re: Good site !!!!
by rippedoff3 » Thu Feb 23, 2012 1:25 am

and chat about brews somewhere like jims or another site as you are making thie shower look respectable

now watch this vanish

1984
big brother is deleting your posts
rippedoff3

Posts: 4
Joined: Thu Feb 23, 2012 12:44 am

Re: Good site !!!!
by troutman47 » Thu Feb 23, 2012 7:28 am

I'd like to say Rippedoff, I got my order on Tuesday 21st Feb 2012 after I'd ordered it 18th Dec 2011.

Now the thread will go for sure!!

troutman47

Posts: 371
Joined: Mon Jul 11, 2011 8:36 am
Location: Okehampton

Essex_Lad1981

I would say no, but via PM yes

Beamer525

Essex_Lad1981 wrote: »

I would say no, but via PM yes

Agree, via pm only after all he has all our addresses .

Mr.Everready

I just got an email from TP


The validation code has apparently been activated again. We are currently in contact with the owner of the company, and demanding him to change the validation code is deactivated, so within a day or two, you can log on to the review site with your order number, requiring a validation code is no longer acceptable in our system.

I hope you understand the situation, and have a little patience with editing your review. I promise you that within a very short time, you will be able to edit and review the company again.

Please write me if you have any questions.

All the best,

Kasper

So, it seems that they are doing away with the validation codes. This system was doing as much harm to their reputation as it was to the companies that are getting reviewed.



As it happens anyway, I edited my review a few days ago and still no reply from Mr. Damon. considering he said it was a fraudulent review I am surprised !