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  • miffyrulz wrote: »
    Very good service it's looking like too :) My 2 orders recieved confirmation emails right away



    Looking good to me. :D Great post OP. About time our puppy got some bargains instead of just her mummy and daddy lol!

    I know this sounds daft but where is the log out button
    Mortgage Free as of 31/5/11 :j:j:j:j:j:j:j
  • soapyjoe
    soapyjoe Posts: 474 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I know this sounds daft but where is the log out button

    I had trouble finding it too. If you go to the top of their main page and click on the area called 'my zooplus', it will open your account details and at the bottom of the list on the left hand side, is the log out.
  • soapyjoe wrote: »
    I had trouble finding it too. If you go to the top of their main page and click on the area called 'my zooplus', it will open your account details and at the bottom of the list on the left hand side, is the log out.

    Thank You :D
    Mortgage Free as of 31/5/11 :j:j:j:j:j:j:j
  • mandycr
    mandycr Posts: 4,238 Forumite
    1,000 Posts Combo Breaker
    does anyone know how to log out zooplus website i signed in not thinking lol now i dont know how to log back out ???

    edit just saw the posts above hehe ta
    best win in 2011:eek: 4 nights in Las Vegas :eek:
    2011 wins £8,752.00
  • look at my post above mandcr :rotfl:
    Mortgage Free as of 31/5/11 :j:j:j:j:j:j:j
  • lilian1977
    lilian1977 Posts: 5,157 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks OP, a big bag of hamster food and some hamster treats for 94p delivered. Will get OH to order as well.
    My debt free diary | Post Office loan: £2131 1429.38 | Barclaycard: £4429 1988.12 | Paypal Credit £322.71 574.91 | Monzo Flex £169.03 |

    Total £4151.44 | £2900.30 of £7051.74 paid off since diary started October 2024.
  • mandycr
    mandycr Posts: 4,238 Forumite
    1,000 Posts Combo Breaker
    thanks op just ordered a muzzle, brush an chew bone for 97p :)
    best win in 2011:eek: 4 nights in Las Vegas :eek:
    2011 wins £8,752.00
  • Snakeeyes21
    Snakeeyes21 Posts: 2,527 Forumite
    edited 29 December 2010 at 4:47PM
    Got a dispatch email, placed it lastnight :)

    Waiting for one for my parents to be sent :p



    Dear Mr xxxxxxxxxxxxx

    We are pleased to inform you that your order has been packed and sent on Dec 29, 2010.

    Your goods will be delivered in 1 parcel by GLS delivery services and their partners.


    You can track the status of your order between 2-4 days after dispatch by visiting www.parcelforce.com for Parcelforce deliveries (domestic orders) and www.gls-group.eu for GLS deliveries (international customers), and enter the parcel number below in the parcel track field.

    Your parcel number(s):
    35xxxxxxxxxxxxxxxxx


    If you have any questions regarding delivery or any problems with your order, please contact our customer service team by using the online contact form on our website or by telephone Mondays-Fridays from 8:00 am to 5:00 pm at 01234 430 366.

    Click here to use the online contact form: http://www.zooplus.co.uk/contact/

    We hope that your parcels arrive quickly and in good condition so that you can enjoy your new products with your pets as soon as possible.

    If you have not received your parcels within 7 working days, please contact our customer service department.


    Best wishes,

    Your zooplus Team


    Here just one more quick request:

    In order to improve our delivery and packaging, we would appreciate a quick review of your parcels below after you have received your goods.

    Please note that sometimes in the case of complicated or especially heavy deliveries, even with careful packaging, slight transportation damages cannot be avoided.

    If all parcels were delivered in flawless condition, please click http://www.zooplus.co.uk/parcelfeedback/E7wny5r06kIQILWWrXGkX2nxkku8qVix

    If one or more of the parcels were not delivered in flawless condition, but nonetheless in an acceptable condition, please click http://www.zooplus.co.uk/parcelfeedback/E7wny5r06kIOxY64CHoDGjFVstJwkeGp

    If one or more of the parcels or the goods within the parcels display permanent damage/s from delivery or transport, please click http://www.zooplus.co.uk/parcelfeedback/E7wny5r06kYTfaJHO1QZZ3snMo_ob8ou and contact our customer service team.

    Your review can be assigned to your original order and the goods or types of goods in the order. This way, we can use statistics to review and optimize our boxes, filling material, and packaging in a targeted way. The more that customers participate, the better we can target problem areas and make improvements. Thank you very much for your assistance!

    ******************************************************************
    Your e-mail address:
    [EMAIL="eset1234@aol.com"]xxxxxxxxxxxxxxx[/EMAIL]

    Order number:
    1360xxxxxx

    Your billing address:

    ******************************************************************

    Your Order

    Qty. Product Description Parcel Number




    1 Terrarium Humus Brick - multipack with 3 bricks
    GLS 3553xxxxxxxxxxxxxxxxxx


    Your order is herewith processed completely.

    With this e-mail, your contract of purchase comes into effect.

    You can cancel your contract of purchase within 2 weeks without giving a particular reason by contacting us in writing (eg: letter, fax, or e-mail) or by returning the products. For the cancellation to be valid, it suffices to notify zooplus in writing within 2 weeks.

    The cancellation should be sent to:

    zooplus AG
    Sonnenstr. 15
    80331 Munich
    Please use our contact formula here: http://www.zooplus.co.uk/contact/

    Please contact our customer service department to find out where to send returns.
  • Cj87
    Cj87 Posts: 939 Forumite
    Part of the Furniture Combo Breaker
    edited 29 December 2010 at 4:41PM
    KxMx wrote: »
    I added items to basket and then ordered with no registration, code accepted straight away. I put it in the basket stage and then checked out.

    EDIT: Just realised I have been charged full price and the voucher did not come off :( E-mailng Customer Services but doubt they will apply the voucher retrospectively. Vey dissapointed it didn't work and I didn't notice, yes still need the litter but the other deal is better now :(:( Too expensive to return so good job I need it. :(

    When you checkout is when you register at the same time...if you chose the quick pay/express checkout then the code wouldn't be applied after.

    Did you not register at all?
  • mandycr
    mandycr Posts: 4,238 Forumite
    1,000 Posts Combo Breaker
    look at my post above mandcr :rotfl:

    i did lol i just replied to the thread from page one noticed your post after it jumped to last page lol

    thanks for the help
    best win in 2011:eek: 4 nights in Las Vegas :eek:
    2011 wins £8,752.00
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