gas safe registered installer no longer registered

silvercar

BaldPlumber wrote: »

All new installations are regulated by part 'L' of building regs. In your case this means that a room thermostat is required. The blanking plate on the Baxi can house a timer, either electro-mechanical 24 hour one or an electronic 7 day one - I think from memory. Either way, it must be hooked up to a room thermostat.

It would almost certainly be possible to get the boiler to work via just the timer, but this would be contrary to regulations.

This is probably why your installer fitted the RF unit to begin with.

The Baxi engineer has simply bypassed the RF receiver and bridged the contacts on the wiring block to reinstate the boiler back to the same condition it was when it was shipped from the factory.

I have the installation certificate from the new installation that was done 18 months ago. I don't need a new installation certificate for a repair.

BaldPlumber

silvercar wrote: »

If I can get hold of the original installer, I shouldn't have to pay anything!

Why would the installer be responsible for a water damaged receiver?

The Baxi engineers comments about the transmitter make no sense whatsoever,

silvercar

One more question, back to my original point. If I do find the original installer, can he work on the receiver/ transmitter while no longer registered with gas safe?

silvercar

BaldPlumber wrote: »

Why would the installer be responsible for a water damaged receiver?

The Baxi engineers comments about the transmitter make no sense whatsoever,

Baxi engineer wouldn't touch the transmitter because it wasn't a baxi part and said to get in touch with the original installer. The transmitter couldn't have been water damaged -its the other side of the room.

1984ReturnsForReal_2

silvercar wrote: »

If I can get hold of the original installer, I shouldn't have to pay anything!

Why do you think the installer should have to pay?

The pipe froze because of the weather damaged the boiler & possibly damage another part (this is still very unclear as to what exactly your problem is). So long as his installation was fine & the part not faulty independent of the problem you had with the boiler I think you will find it is definitely not the installers fault.

BaldPlumber

silvercar wrote: »

Baxi engineer wouldn't touch the transmitter because it wasn't a baxi part and said to get in touch with the original installer. The transmitter couldn't have been water damaged -its the other side of the room.

Ah, I understand. The boiler leaked over the receiver and Baxi would not replace it as it wasn't one of theirs and so would not work with the transmitter.

Is this right?

1984ReturnsForReal_2

silvercar wrote: »

One more question, back to my original point. If I do find the original installer, can he work on the receiver/ transmitter while no longer registered with gas safe?

yes they can

silvercar

1984ReturnsForReal wrote: »

Why do you think the installer should have to pay?

The pipe froze because of the weather damaged the boiler & possibly damage another part (this is still very unclear as to what exactly your problem is). So long as his installation was fine & the part not faulty independent of the problem you had with the boiler I think you will find it is definitely not the installers fault.

If it is the transmitter that is faulty, it is unconnected to the water damage, being on the other side of the room So it is just a part that failed and the installer offered a 2 year warranty. The cost of this warranty must have been incorporated in the price I paid for the installation. Even if the warranty was parts only, the installer purchased the part and so should source the replacement under the part's warranty.

Whether the installation was fine is a separate point. Is it fine to put the condenser outlet into external guttering? Without a non-return valve? (the guttering froze at the bottom so the melting snow off the roof backed up the guttering and into the boiler). I presume that is "fine" as the RGI certified it.

BaldPlumber

silvercar wrote: »

Whether the installation was fine is a separate point. Is it fine to put the condenser outlet into external guttering? Without a non-return valve? (the guttering froze at the bottom so the melting snow off the roof backed up the guttering and into the boiler). I presume that is "fine" as the RGI certified it.

Perfectly normal. In fact it would be unusual to fit a NRV as they are prone to failure.

Edited to add: All condensates are fitted in accordance with manufacturers instructions. If they say fit an NRV then you should, if they don't then you cannot.

1984ReturnsForReal_2

silvercar wrote: »

If it is the transmitter that is faulty, it is unconnected to the water damage, being on the other side of the room So it is just a part that failed and the installer offered a 2 year warranty. The cost of this warranty must have been incorporated in the price I paid for the installation. Even if the warranty was parts only, the installer purchased the part and so should source the replacement under the part's warranty.

Whether the installation was fine is a separate point. Is it fine to put the condenser outlet into external guttering? Without a non-return valve? (the guttering froze at the bottom so the melting snow off the roof backed up the guttering and into the boiler). I presume that is "fine" as the RGI certified it.

I wouldn't know whether guttering is correct or not. However I do know that installers do do it so I guess that it is ok.

As for a non return valve it really wouldn't make any difference as it would back up with condensation anyway once the pipe was frozen.

This is the major problem with combi boilers. That & the fact you have no access to water at all once something serious fails because there is no tank.


Let me put it this way.


I doubt there is anything wrong with the sender or the receiver. Unless water damaged the receiver from the boiler.

The baxi people just probably disconnected the receiver to make your boiler stand on its own 2 feet.