Sainsburys - don't want business

rustyboy21

This thread also shows up how many 'Well brought up and Law abiding citizens' who spout their mouths off about filling a form in, are so willing to Flout the laws.

Watch out, the licensing authorities could be checking up on your ISP address as we speak !:rotfl:

marleyboy

rustyboy21 wrote: »

How many times have you been to Maplins, Curry's etc and have been asked for your postcode and house no, when you ask why they say for the guarantee, you dont bat an eyelid.

Erm, actually quite the opposite, I have no interest in the junk mail that appears from Maplin or Curry's when I inadvertently sign up to it by giving them my postal details, its got zero to do with a guarantee, as should my item not work, my receipt, invoice number and bill of sale are quite adequate for my guarantee.

I habitually dont give out my address and postcode to anyone I don't feel needs it. This includes a Television Set unless for delivery purposes. When it comes to TV Licence laws, I know I am covered, I have a licence as required by law. I will happily and blatantly give a false address if they insist I give one.

I am under no obligation to produce my licence at the counter, when I buy a television, so dont feel I should need to pass over my address details to some sales assistant, when my address is already covered by such a licence.

If the shop are not happy with this, I have absolutely no qualms about buying elsewhere from the many stores I KNOW that don't insist it as a legal requirement, safe in the knowledge that such stores are not selling it illegally.

This thread also shows up how many 'Well brought up and Law abiding citizens' who spout their mouths off about filling a form in, are so willing to Flout the laws.

I should add I have a clean record, and have NEVER flouted any laws.

Zippy123

Gracewoods wrote: »

I have a licence, but the TV wasn't for me. If the Act has been in force since 1967, why is it just a recent legal requirement? I have been buying TVs for years and have never had to fill in one before. What is new?

Were the other tvs delivered?

rustyboy21

marleyboy wrote: »

Erm, actually quite the opposite, I have no interest in the junk mail that appears from Maplin or Curry's when I inadvertently sign up to it by giving them my postal details, its got zero to do with a guarantee, as should my item not work, my receipt, invoice number and bill of sale are quite adequate for my guarantee.

I habitually dont give out my address and postcode to anyone I don't feel needs it. This includes a Television Set unless for delivery purposes. When it comes to TV Licence laws, I know I am covered, I have a licence as required by law. I will happily and blatantly give a false address if they insist I give one.

I am under no obligation to produce my licence at the counter, when I buy a television, so dont feel I should need to pass over my address details to some sales assistant, when my address is already covered by such a licence.

If the shop are not happy with this, I have absolutely no qualms about buying elsewhere from the many stores I KNOW that don't insist it as a legal requirement, safe in the knowledge that such stores are not selling it illegally.

Failure for a shop to fill in legal documents, is illegal and can be fined !

I should add I have a clean record, and have NEVER flouted any laws

You have just admitted that you do flout the laws, by your statment above. Giving false identification when asked for it for a legal document is illegal !

Sounds like you would be the type of person to demand a cash payment and give no receipt, so you didnt have to pay VAT, or dont you class that as a legal requirement?

Bamber19

rustyboy21 wrote: »

You have just admitted that you do flout the laws, by your statment above. Giving false identification when asked for it for a legal document is illegal !

Giving false documentation to a private company is not in itself illegal and the form you fill in instore would not be deemed a "legal document"

dktreesea

We tend to buy TVs second hand, so the OPs dilemma doesn't arise, but Sainsburys can be pretty eccentric. There was a girl in front of us a couple of weeks ago buying alcohol. She was obviously over 21 - I would say around 30-ish, definitely looked at least late 20s, and the check out girl refused to sell it to her because she couldn't prove she was over 21. The girl said she was 33 - I don't think she could believe it. Who carries around something proving what age they are once they get to 30? The girl called the supervisor who also wouldn't okay the sale. Two strangers saying she didn't look over 21. She looked pleased, embarrassed and annoyed at the same time. Yes, this expression really does exist :-) Like I say, Sainsburys can be eccentric....

vikingaero

rustyboy21 wrote: »

My God, there are some really pedantic people on this thread !

Yup that's me! It's really a discussion for a whole new thread but I fundamentally disagree with the BBC Licence Fee, salaries and political bias. I believe that the vast majority of programmes on TV (including the Beeb) are dross. Why should I pay for something I don't watch? Oh of course, the socialists amongst you want me to.

I have recently gone out and bought a TV and a DVD recorder myself. On both occasions, Comet have asked for my house no and postcode for the guarantee. Weeks later I have had letters from the authorities stating that it appears I dont have a licence. The licence is in my partners name, so it shows up. They got my name of the debit card swipe in comet.

This shows what a useless database that Capita run if it can't resolve simple queries.

The letter was in NO WAY agressive as some have stated , took 30 seconds to fill in with my partners details and I have not heard anything since.

Even the BBC Trust questioned the use of Capita's range of stationery if you don't have or don't need a licence. Ultimately money clouded their judgement. The letters get worse and worse and the amount of red ink on the envelope increases - a clear presumption of guilt rather than innocent until proven guilty. Why should I spend time to correct them? Why should I advise them on (in the past) on premium rate lines?

If you want to blame anyone, blame the BBC, there the ones wasting your bloody money !;)

Totally agree.

shaun_from_Africa

You have just admitted that you do flout the laws, by your statment above. Giving false identification when asked for it for a legal document is illegal !

Wrong.
It is only illegal if you give the false information and then sign the form to state that all the information given is correct.

vyle

Gracewoods wrote: »

Yes, but the ironic thing is, I have a license, but my daughter doesn't.

There's no irony there, the form's just asking for the address it will be installed. If she lives with you, no problem.

George_Michael wrote: »

I wonder what would have happened if you had simply picked up the TV and tried to leave.
After all, the TV was your property as you had paid and the money had been accepted by the cashier, so if anyone took the TV from you without your permission they would be stealing.

Wouldn't it be much easier to have a sign on the shelf near the TV display stating the legal requirements, and to have the purchased flagged up on the till before payment is made?

The general public are blind and ignorant to all signs, no matter how clear they are.

For instance, the giant signs saying "please pay here," are often ignored by people saying "where do I pay?"

The big prices to the left of the TVs I sell at work are somehow missed in favour of the smaller tickets attached to the TV stands that clearly say that the item is a TV stand and costs £100.

While it says "SONY" on the TVs themselves, people somehow only manage to read the bit that says "bravia" then ask how long "bravia" has been going.

Do you think people are going to read a sign listing a law's name? There would be a whole PARAGRAPH of text, when one word is too much for some people to comprehend.

marleyboy wrote: »

Its routine to give such details when buying a television\set top box. although I would agree in this case was a tad OTT.

I would have been blatant on the form "J Bloggs - 10 Park Drive" etc. I would not care what the assistant thouhgt about the form, if she had questioned that, I would have took my refund saying "Its ok, will get one from Argos instead" and left.

How was it OTT for the assistant to ask the customer to fill in a form? It's only a few replies later, when OP has been shown to be in the wrong by being an !!!! that suddenly the CSA was shouting, when this was never mentioned in the original post.

WhiteHorse wrote: »

Quite.

Although many such things are a legal requirement, a lot of jobsworths like to make something of it. Their ignorance, aggressive behaviour and general bad attitude provokes the customer.

And here's an example:

And people have attitudes about being asked to fill stuff in. If the assistant said it's a legal requirement when selling anything with a TV tuner inside (which is true) why ask for the exact name of the legislation? I've forgotten it by now and I just read it 5 mins ago. It's not as if the customer has a good enough knowledge of legislature to go "Oh yes, THAT law." And if they did, they'd know that the assistant was telling the truth.

Some people just like to find any excuse to be rude to somebody who can't defend themselves without being fired.

peter_the_piper

Do online sellers also give the details, never yet been asked where its to be installed. Seems a strange law if its only for face to face sales.