Thorntons winter wonderland hamper £32 next day delivery

redrising

Thanks for this, it's completely irresistable

x.sophie.x

OOS now

rhapsody_princess

sold out

kerrydrobertson

universalady wrote: »

Great Bargain, but don't think you'll get it for xmas. I placed an order on line on the 13th and it's STILL not here yet. The order was not processed till the 16th, and they have no idea when it will be delivered. If you go for standard delivery it goes by Hermes, which is not the most reliable carrier. I have rung them numerous times, holding for at least 20 minutes each time to get through to someone, and getting a different story each time. Last night I registered a complaint with them, and eventually they said they would send replaceents by DHL on a 48hr delivery, and IF the first order turns up, I can keep them, so not too bad, but it does make me wonder about ordering online again with them.

Also be warned, when I was offered a refund, I was told it can take up to 30 days to get back to my account!

Im still waiting on an order i placed on 27th November so wont be ordering with them again as their customer service has been shocking. wish they would send me replacements!

daska

I ordered on the 15th and according to the Hermes site they only started dealing with my parcel today - so it's taken six days for Hermes to collect from Thorntons!!!!!

PJB

DaisyFlower wrote: »

I ordered two hampers as well but a week before your date and they were due to be delivered last week. No delivery and no contact - CS advised that they had no stock of the hamper when I ordered it so the order would sit pending until they did. I cancelled as needed for last week so its highly annoying to see this as offer of the day when old orders were not sent or even in stock! Given the generic email yesterday its even worse that they are still pushing the xmas hampers.

There is a section on the site detailing areas suffering from delivery delays due to weather:
http://www.thorntons.co.uk/c/delivery.html

It says, at present:
Tuesday 21st December

In areas that have been affected by the adverse weather, we're sorry but we cannot guarantee pre-Christmas delivery. The worst affected areas are:
Aberdeen
Edinburgh
Glasgow
Kilmarnock
Perth
Inverness

Hull
Leeds
Gateshead
Stockton
Lincoln
Goole
Sheffield

Loughborough
Keighley
Stoke
York

Maidstone
Ipswich
Chelmsford
Dartford
Canterbury

Croydon
Redhill
Hailsham
Chessington

Eastleigh
Brighton
Horndean

Omagh
Belfast

Capel Hendre
Nant Garw
Plymouth
Exeter
Yeovil

Aberystwyth
Telford
Anglesey
Wrexham

Worried that your order won't arrive before Christmas? Why not get your snow boots on and run down to your local Thorntons shop - we have hundeds of shops all over the country, please click here to find one near you.

easy

Thank you SOOOOO much for this. I've ordered one to be sent to my best friend for her family to enjoy, I had noooo idea what to send for her children, so I've just sent it as a joint gift for all the family. I hope it arrives by Christmas, but if it's next week it will just be an extra surprise for them.

Having got that confirmed I went back to get one for us, but they have all gone by now . That is probably a goodf thing tho' seeing as we're all a\ little more padded than we should be.

I refuse to get stressed about whether things will arrive before Christmas now.

If it matters soooo much, I know I should have made my purchases earlier. It's my own fault for leaving things late.

yummy.scrummy.mummy

hmm i think they have fixed it? says out of stock but before the price had already been halved then halved again because of the advent calander and now its just showing as £120 not £60 as before or am i wrong?

andi2

Not had a confirmation e-mail here (just one from Paypal). Anyone else?

jonapova

andi2 wrote: »

Not had a confirmation e-mail here (just one from Paypal). Anyone else?

yeh same, i rang up though and they said mine had gone throiugh fine