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Alert received from eBay ....

2

Comments

  • victory
    victory Posts: 16,188 Forumite
    send all emails like that straight away to spoof@ebay.co.uk they will verify for you that it is a hoak, never click on a link in it, just send to ebay and delete xx
    misspiggy wrote: »
    I'm sure you're an angel in disguise Victory :)
  • LULUBELLE_2
    LULUBELLE_2 Posts: 1,103 Forumite
    I got a mail identical to the Ops - it named an ID that had contacted me a few days before asking me to post something to (obviously!) Nigeria. I got it to my e-mail account and also in My Messages on Ebay - in My Messages it had a red triangle next to it, as an alert. Not even the best scammer could fake that!

    Dear ***************:

    Our records indicate that you recently sent an email to or received an email from monte8644 through the eBay email system (for example, you may have sent an email to this member through Ask Seller a Question or received an email from this member through Contact eBay Member).

    Sometimes eBay accounts are used to send email solicitations for transactions outside of eBay, or to send unrelated questions in hopes that you will respond so that the other party can obtain your email address. We wanted you to be aware of the potential fraud risk these solicitations pose and encourage you to be cautious about the email you received from this member.

    Please keep in mind, sales that take place outside of eBay are not eligible for any eBay or PayPal protective services and you run the risk of losing your money or your item if you complete these transactions. We would encourage you to review the eBay pages related to Fraud Protection at the address provided below for information on steps you can take to ensure that your transactions are successful:

    http://pages.ebay.co.uk/help/confidence/isgw-fraud-ov.html

    Should you have paid for this item, please write with details through our "Contact Us" form found on the page below:

    http://pages.ebay.co.uk/help/contact_inline/index.html

    Please select "Report problems with other eBay members > Fraud concerns for buyers > You paid for an item but never received it"

    If you have paid for the item through PayPal, you may find the following page useful:

    /csg/p?https://www.paypal.com/uk/cgi-bin/webscr?cmd=_pbp-info-outside

    Regards,

    Trust & Safety Department
    I only exist in my own mind - if you can see, hear or read me, you are a product of my imagination.
  • retsbed
    retsbed Posts: 346 Forumite
    Hi All,
    I received this email from eBay this morning throwing some light on the subject, so I am not too concerned although I have never had any contact with the member in question......so I'm not sure what to make of it, any thoughts?
    I will of course take their advice and not communicate with this member


    Hello,

    Thank you for writing to eBay. My name is ******* and I'm happy to
    provide further information about the "Communication Partner Warning"
    email you received.

    I have checked your account and I assure you that there are no problems
    with your account at this time. I can confirm that eBay sent you the
    email to warn you about dealing with a particular member. We suspect
    they may have asked other eBay members to buy or sell items outside the
    security of the eBay website. Please do not respond to any further
    communication you receive from this member.

    As you know, we strongly discourage buying and selling outside eBay.
    Off-eBay purchases are not protected by our feedback and buyer
    protection programmes. To find out more, copy the link below into a new
    browser window:

    http://pages.ebay.co.uk/help/tp/isgw-fraud-non-ebay.html

    Here's how to check if you bought or sold an item via eBay:

    1) Click My eBay and sign in.
    2) Click the "Won" link under "All Buying", or the "Sold" link under
    "All Selling".
    3) Check to see that the item you bought or sold appears, along with the
    User ID of your buyer or seller.

    If you have any other concerns about your eBay account, you can contact
    us from any eBay Help page.

    I apologise if our email caused confusion. Thank you for your help in
    keeping eBay a safe, fun place to buy and sell.

    Kind regards,

    Machela Rutherford
    eBay Trust & Safety
    ____________________

    Learn more about buying and selling safely on eBay. Visit the eBay
    "Safety Centre" by clicking on the link at the bottom of the eBay
    homepage.
  • heatherw_01
    heatherw_01 Posts: 6,860 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    As said earlier, forward the original email to [EMAIL="spoof@ebay.co.uk"]spoof@ebay.co.uk[/EMAIL] You get a reply quite quickly usually.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • LULUBELLE_2
    LULUBELLE_2 Posts: 1,103 Forumite
    Hi Retsbed - if the mail is in your 'My Messages' on 'My Ebay', marked as coming from Ebay, it's genuine and you need do nothing further. :)
    I only exist in my own mind - if you can see, hear or read me, you are a product of my imagination.
  • retsbed
    retsbed Posts: 346 Forumite
    LULUBELLE wrote:
    Hi Retsbed - if the mail is in your 'My Messages' on 'My Ebay', marked as coming from Ebay, it's genuine and you need do nothing further. :)
    As said earlier, forward the original email to spoof@ebay.co.uk You get a reply quite quickly usually.

    Yeah, it's all above board as I've forwarded the email to spoof@ebay.co.uk and they've confirmed that it's genuine.

    Thanks :beer:
  • bella4uk
    bella4uk Posts: 1,644 Forumite
    Part of the Furniture
    I think it's crazy, this happens when you report an inappropriate message/spam then you get this ridiculous response from ebay, making you feel like you've done something wrong....I get loads from chinese wholesalers and I mean loads so every time i report them I get stupid alert...I only hope in the meantime they are doing something to get rid of these pests!
    Here is one example...just received whilst typing this...grrrrr!!!!

    hello my good friends :
    nice to meet you ! Say hello to you folks!!!tell u a good NEWS. We
    are one of the largest importers of Shoes Goods in beijing of
    China ,Now , our prices the best we can do is to reduce our
    previous quotation by 2%,if you are intested for our goods
    ,welcome to our website : https://www.mycoinbiz.com ,We all understand
    that Chinese Electric are very popular in your market on account
    of their superior quality and competitive price. if you are
    question ,please don't forget to keep in touch !!
    our website : https://www.mycoinbiz.com
    MSN : goodfriend688@hotmail.com
    email: goodfriend6882006@yahoo.com.cn
  • retsbed
    retsbed Posts: 346 Forumite
    I know, it's extremely frustrating!

    Quick question: when you get an alert from eBay can potential buyers and other users see that info?
  • heatherw_01
    heatherw_01 Posts: 6,860 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No one can see the alerts but you.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • retsbed
    retsbed Posts: 346 Forumite
    thanks heatherw_01
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