MONEY MORAL DILEMMA: Would you want them sacked?

Psykicpup

As a CSA myself, I would still complain!
You dont get final warnings easily so it is obvious this person is incompetant at this job.(maybe wonderful at something else & might just need the sack to go out find what ever that is lol)

Caparn

Call centre wages are notoriously low. They could probably get the same money working in McDonald's. It is also unprofessional to say that if they are reported they will lose their job. If they are incompetent in their job then they shouldn't be doing it. They could be costing people more than their wages. I would disregard their plea and do what I would have done if they hadn't had said that.

EthelBloggs

fraid I need the 100 quid more than they do soo... I think I'd try and get the refund without complaining first but if that was the only option then I'd have to do it

JASMIN_2

If they had made the mistake perhaps then losing their job would be deserved however most companies seem to hand out warnings for nothing. What happened to good all team work.

Perhaps the company that sacked someone for many mistake without proper training, as so often seems to be the case - dont derserve staff. Perhaps the operator would end up with a better job!

never_enough

I would be annoyed more because of the attempt to blackmail me than for the loss of £100. It's totally unprofessional to disclose something like that, not to mention irrelevant. If a mistake has been made it's up to them to try to rectify the situation. If they can't then a complaint would be made. Their standing in their company is really not my business....[although I hate the thought of anyone loseing their job!!]

greenoak

If they cant do their job properly thats tough.

My problem is the £100 I am out of pocket. Nothing else matters to me.

Feebee_2

£100.00!! too right I'd complain and I work in a call centre !:rolleyes:

Deb_Williams

Of course you should complain. No-one should be allowed to cost a customer £100, and if this operator is on a final warning, surely that means your not his only victim?

kit

I would complain. The fact that they are on their final warning means nothing to me..... if they had been good at their job, they wouldnt be in that situation in the first place.

cheapskate101

The only way to determine what to do is to ask yourself if you had made a £100 mistake - what would the operator do for you.... if you told them that you couldn't pay your electricity bill and you had three children to feed?

Would they write it off - or continue to ask for the money anyway?