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IWOOT sale, code GLITCH!

18911131459

Comments

  • Jodie+Matt
    Jodie+Matt Posts: 1,303 Forumite
    just got a despatch email for the pineapple slicer and on the invoice on that it says 0.00 and nothing about del, checked bank and it hasnt been taken out nor is it waiting to be taken, looks like its a freebie!!!
  • leezuk1
    leezuk1 Posts: 250 Forumite
    Checked yesterday as my pineapple slicer still said not despatched - so checked with them and got email to say I probably would not get it in time for christmas - so said I would cancel order - which I did last night. Suddenly this morning I get an email saying its been despatched..... really cross as no longer want it and had cancelled item - no way will it get here in time for the person I wanted it for - but refuse to phone them and waste my time/money on premium rate calls!

    Have to say after my last two experiences of the company - I would never buy from them again :mad:
  • leezuk1
    leezuk1 Posts: 250 Forumite
    Getting crosser by the minute - how can they 'uncancel' my order - when it was clearly displayed as cancelled last night - someone would have to deliverately uncheck the cancel box to send/charge me for the item - absolutely outrageous of the company!
  • Jodie+Matt
    Jodie+Matt Posts: 1,303 Forumite
    leezuk1 wrote: »
    Getting crosser by the minute - how can they 'uncancel' my order - when it was clearly displayed as cancelled last night - someone would have to deliverately uncheck the cancel box to send/charge me for the item - absolutely outrageous of the company!

    Have you checked wether or not you have been charged?
  • gemnjam
    gemnjam Posts: 846 Forumite
    Very strange - I got the email about lack of stock etc about 9pm last night but when I log in to my account it says it was dispatched this morning - they really aren't very good at customer service!
    "You've got to cut your cloth to suit your wassname" Terry (my Dad), 1944-present
  • mandycr
    mandycr Posts: 4,238 Forumite
    1,000 Posts Combo Breaker
    Jodie+Matt wrote: »
    Have you checked wether or not you have been charged?


    was just gonna say the same looks like the pineapple slicer was a freebie for all not sure why they are getting so annoyed if its a freebie :p
    best win in 2011:eek: 4 nights in Las Vegas :eek:
    2011 wins £8,752.00
  • leezuk1
    leezuk1 Posts: 250 Forumite
    No need to get my husband to check tonight as the card company won't talk to me as husband main account holder.... just hate all the hassle these things cause...

    "leezuk1 has calmed down now....!" ;)
  • leezuk1
    leezuk1 Posts: 250 Forumite
    mandycr wrote: »
    was just gonna say the same looks like the pineapple slicer was a freebie for all not sure why they are getting so annoyed if its a freebie :p

    Not entirely free as still had to pay towards it - which is why I was cross with them - still think they do not have the right to 'uncancel' an order - would be worried about buying from them again if they do this kind of thing.
  • claire21
    claire21 Posts: 32,747 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    got my hexbug habitat set today
  • cheer1eader
    cheer1eader Posts: 5,754 Forumite
    mandycr wrote: »
    was just gonna say the same looks like the pineapple slicer was a freebie for all not sure why they are getting so annoyed if its a freebie :p
    my pineapple slicer has been dispatched today :j
    even though the invoice says £0.00 when i log into my account it says £3.95
    :beer: Happy Bargain Hunting!! :beer:
This discussion has been closed.
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