CLOSED - 28" Widescreen TVwith DVD Player £77

mariauk

my order confirmation says the right item (tv) but no price. My receipt page at the end of the online purchase says Your Purchases: VM9323 Philips 28PW9617 / 32PW6526 Real Flat Widescreen Televisions with / without DVD Player
In Stock

£77.00

---

Total: £80.50

Lets just hope they honor it

suroben

My confirmation says it comes with DVD723 player but that is also out of stock on the website.

Fingers crossed

Zaphod_Beblebrocks

Register and check your account.....IT shows BUSH DAB RADIO ON THE WAY I am about to phone them!!!!! Couldn't get through, will leave it and see what happens,can always send the radio back bit it looks like they are going to do an Index(price has changed to £69 too)

robin7667

Dont Phone Them!!!!!!!!!!!!!!!!!!!!!!!!!!

hlessinvest

If you click the view item button on my order page though it comes up with a picture and description of the TV.
Best of luck

Trow

I did that just now twice - first time - tv as you say hlessinvest - second time DAB radio.

Zaphod_Beblebrocks

I think someone has a "to do " list, they probably discovered it yesterday and have only just started to correct it, lets just wait for the e-mail.

bleugh

why are you ringing/phoning/emailing customer support

here is how it goes

website has obvious pricing error
people order
warehouse get tellies ready to ship
some imbicielle rings support and says where is my £77 telly
support contacts warehouse to put shipments on hold

result, NO ONE GETS A TV

simple really, no payment taken you can wine all you want, you will get nothing

Cleared up by MSE controller 2

mcgi6ah2

Dear xxx

As you are probably aware, there has been an error on our website
which may resultin you receiving a Bush DAB radio, (VM9323),
instead of the Philips widescreen television that you requested.

The catalogue number and price on the website actually related
to the Bush DAB radio and not the television.

If you receive the radio please return the radio to us following
the instructions on your delivery note and we will arrange for
a refund if necessary.

The Philips widescreen TV is not currently available.

Please accept our apologies for this error and for any inconvenience
and disappointment caused.


Kind regards
Jenny Rowe

Internet Customer Services

rchddap1

Hardly a surprise. It wouldn't exactly be that hard to spot....a pile of Widescreen TV's going through their order books at £77 each.