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Joules price error!

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Comments

  • Lynsey
    Lynsey Posts: 9,486 Forumite
    I've been Money Tipped!
    To be honest, the positive is (for me anyway) that orders haven't actually been cancelled.
    Normally at least a cancellation email would be sent. If I don't get a cancellation and don't get tights I may consider not "buying" from them again.............



    ............................not until the next glitch anyway. lol

    Lynsey
    **** Sealed Pot Challenge - Member #96 ****
    No. 9 target £600 - :staradmin (x21)
    No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)
  • i cant access my account to check anything, fed up of the whirring circle, grrrrr
  • My account is still showing my order as placed its as if its in Limbo land:( Never to reach the real world
    Oh well can always live in hope:wall:
    Que Sera, Sera
  • ravy
    ravy Posts: 64 Forumite
    For those who can't log in their account page, try another web browser. I couldn't do with Firefox but could with IE.

    I don't have any confirmation email or anything, except the registration email. But still want to keep some hope 'cause it's fun, which I guess is even more necessary during this festive season in the middle of so much snow.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Lynsey
    Lynsey Posts: 9,486 Forumite
    I've been Money Tipped!
    Relying on you guys today to post any deliveries.............too much snow on top of snow, I doubt the driver will attempt a delivery today - it might get even worse. I'm in a cul-de-sac and I don't think I'll get out today and just heard the Metro system is off!!!!!!!!!!!

    Lynsey (reporting from the snowy North East).
    **** Sealed Pot Challenge - Member #96 ****
    No. 9 target £600 - :staradmin (x21)
    No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)
  • Joozymup
    Joozymup Posts: 142 Forumite
    Bad news chaps!! I received an email today informing me that my order has been cancelled but a few of my friends have received their orders free of charge so far. A friend who works for Joules has told me that they will be chasing up payment for any free tights that have been sent out...not quite sure how they can do that though. I am a regular shopper with Joules and to be honest I feel let down by them, not the company I thought they were!
    Good luck everyone, hope you all receive yours! X
  • Natbag
    Natbag Posts: 1,563 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Joozymup - did they add anything else to their order? Ie a gift bag/other non-free product?
    Not had an e-mail yet, still got fingers crossed, but sounds like I and others may be disappointed yet. :(
    Property buying/selling timeline - currently into week 21
    04/12/20: Both properties listed for sale
    11/01/21: Offers accepted on both sales & on our joint purchase
    25/01/21: Identity checks completed, solicitors instructed
    27/01/21: Purchase survey & valuation complete, mortgage offer received 
    05/02/21: Reduction agreed on partner's sale (under-valuation) & on purchase. Mortgage offer amended
    08/02/21: Buyers pack returned to solicitor - sellers packs already returned
    26/02/21: Partner's sale contract signed
    10/03/21: Purchase searches all back
    16/03/21: My sale contract signed
    28/03/21: Purchase enquiries satisfied, Title Report & contracts issued, contracts signed & returned
    11/05/21: Still waiting on final enquiry in the adjoining chain to be resolved. Consent to break the chain granted, instruction to move to exchange given.
    17/05/21: All parties agreed to June 3rd for completion
    27/05/21: Exchanged on my sale only
    28/05/21: ALL EXCHANGED!
    03/06/21: Completion
  • Joozymup
    Joozymup Posts: 142 Forumite
    I suspect like me, my friend ordered just the tights as she doesn't normally shop with Joules. She only ordered after my tip off; I'll find out though. I'm guessing some are slipping through the net and receiving their free tights. I can't imagine how they can chase you up for payment after they have sent them out especially as it was FREE on their website, we all ordered in good faith...their mistake not ours! I have no issue with them cancelling my order although an apology would have been nice, but once the order has been sent out surely they have agreed the contract?
  • tara747
    tara747 Posts: 10,238 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I am still hopeful of getting mine. Well done to those who had the presence of mind to add something to their order lol.

    They can't force you to pay, don't worry ladies.
    Get to 119lbs! 1/2/09: 135.6lbs 1/5/11: 145.8lbs 30/3/13 150lbs 22/2/14 137lbs 2/6/14 128lbs 29/8/14 124lbs 2/6/17 126lbs
    Save £180,000 by 31 Dec 2020! 2011: £54,342 * 2012: £62,200 * 2013: £74,127 * 2014: £84,839 * 2015: £95,207 * 2016: £109,122 * 2017: £121,733 * 2018: £136,565 * 2019: £161,957 * 2020: £197,685
    eBay sales - £4,559.89 Cashback - £2,309.73
  • Mine still says "placed" does that mean it's a no-go?
    Internet earnings:
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