IWOOT - £5 no min spend - EXPIRED

mandycr

blondi1 wrote: »

i got a dispatch email... then checked my account and my order has gone!

any chance i will still get it??

xx

u can check on your account and then down the side u can view order history crazy way of running a business huh

leezuk1

Can I just ask... those of you who got an email saying their order shouldn't have been cancelled and it is now being despatched - firstly did you contact them? And secondly are you 02 customers?

Damzel_In_Distress

leezuk1 wrote: »

Can I just ask... those of you who got an email saying their order shouldn't have been cancelled and it is now being despatched - firstly did you contact them? And secondly are you 02 customers?

Yes i emailed them and yes i am an 02 top up customer. I emailed them last night with all my 02 account information and pointed out that i paid with an 02 credit card which you can only have if youre on 02. They emailed me back twice to apologise,once early afternoon and once again before to say it was definitely on its way and i also got a dispatch email before either of the apology emails. HtH

leezuk1

Good at least they're honoring their customers - I think thats the reasoning for the blanket email cancelling everything so they don't have to work out who the O2 customers are... the customers have to do the work and contact them!

Well done - pleased for you!

Purplebutterfly_2

leezuk1 wrote: »

Can I just ask... those of you who got an email saying their order shouldn't have been cancelled and it is now being despatched - firstly did you contact them? And secondly are you 02 customers?

I only placed 1 order.

I got the cancellation email, then the apology, no despatch email yet.

I didn't contact them but I am an O2 top up Customer.

Edit - I have just received an email

We're sorry that your order for the product(s) below has not yet been sent.

• Addictaball - Small - Maze 2

We're still following this up with our suppliers and we'll keep you updated on the status of your order.


I will keep my fingers crossed.:)

starskit

epsilondraconis wrote: »

Has anyone had the Mini Hottie Handwarmer or either of the two candle bags despatched after having their order cancelled?

Thanks...

Yes, I ordered the circle candle bags, I got the order cancelled email last night, but today I got an email saying my order has been despatched and then this evening got an apology email.

I only ordered one thing, and I'm an O2 customer (but on contract, not payg). I did try to email them, but stupidly replied to the 'no reply' email address, so it bounced back and I didn't bother logging in to my account and trying to email them from there.

P2TKL

leezuk1 wrote: »

Can I just ask... those of you who got an email saying their order shouldn't have been cancelled and it is now being despatched - firstly did you contact them? And secondly are you 02 customers?

I didnt contact them and I am an O2 contract customer...not pay as you go as required.

leezuk1

Sounds like they must be rechecking the the databases against each other.... what a lovely job for someone! Wonder if its the same person that messed up the whole scheme in the first place! :eek:

Miró

Purplebutterfly wrote: »

We're sorry that your order for the product(s) below has not yet been sent.

• Addictaball - Small - Maze 2

We're still following this up with our suppliers and we'll keep you updated on the status of your order.

Just received a similar email for the Survival Guidey Book thing

donquine

My order came on Wednesday, so a lot quicker than IWOOT estimated. Delivery time was excellent, packaging was fine, but there wasn't a little bag of 10p sweets in the envelope, which is probably why I tend to use Firebox over IWOOT, on reflection. It's the small things in life!