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Lightspeed + MySurvey join forces, important message about your Lightspeed membership
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I've also filled in several long surveys only to get kicked off on the last page with a message saying it couldn't authenticate my login. I think you get timed out after too short a time. None of my complaints have been answered, not even the one via the website. I won't be filling in any more of their surveys until I get a response from Emma.I complained about 2 surveys that kicked me off at the very end. Last question, submit, then it tells me the site couldn't authenticate my login details. No response.
Just cashed out £5 but think I'll call it quits after I get it.
Also have problems with certain surveys saying I've entered them so can't go back in even though I never did. Same as back when it was Lightspeed.0 -
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Since the merger I've had a message that my account is currently 'not active'. God knows what's going on - glad I only had about £3.50 left in the account though.0
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i too have requested cash-out and not been paid since the merger. have also had a lot of emails saying there are surveys but none when I log in!New surname New start!
Total Debt - [STRIKE]£9999.09 [/STRIKE]now 7633.16 23.66% paid off0 -
I thought I would post, as obviously a few of us in the same boat!
I was beginning to think I wouldn't get my paypal payments. I requested one payout on wed 24th Nov, and another the following day.
Both have been paid today. So nine and ten woirking days, I make it. Slow, but at least it turned up in the end! :T
Hope everyone gets theirs soon.0 -
I've had payment. Mine took about eight days.0
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I still haven't heard anything back form them and have emailed them 3 times. What gives? Can we report them to someone?Base_Hunta wrote: »Same here.0 -
Base Hunta, the thread below gave a Lightspeed/MySurvey phone number you could try -- 02078961900 -- their London office
https://forums.moneysavingexpert.com/discussion/1601220 -
I'm still waiting, 11th day today since requested:(0
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How do I join MySurvey when I go on their website it says it 'invite only'
has anyone got an invite they could send me please.
Thanks0
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