Is MobileShop now the only trusted dealer for cashbacks?

Reestit_Mutton

MaggieMoon wrote:

Hi - just posted a question - a new thread - but maybe this one is viewed more .... so I have just found a deal with Moblie Club 7 - just what I want - not too many minutes - texts - a phone (dont know much about any of the phones really - escept they make calls and send texts .... (!!_ and all for £62.00 - can this be right???? many thanks

Hi Maggie,

I've responded in the thread in question.

regards
Reestit Mutton

thor

shareef wrote:

Yes, this money becomes your cashback or am i mistaken? So by giving you all your cashback they loose their profit.

True perhaps but I would have thought that the distributors get paid more than the cashback for each contract.

thor

Windymac wrote:

My question was are MobileShop the only distributor we can now trust, not how should I look at the whole cashbacks thing.

I don't want to enter into a deal with a vendor who's going to try to wriggle out of its promises. If you're happy to do that then go ahead.

I just want to know if MobileShop is now the only distributor left with no horror stories attached.

I used to trust mobileshop until my 4th & final cashback became delayed and the same thing happened to quite a few of their other customers. To be fair, I did eventually get the payment but I no longer have the confidence to automatically buy from them again. I will find out the hard way if I can trust them again because I have 2 mobiles + contracts with them currently and will be attempting to redeem 4 cashbacks each over then next 8 months. _pale_

ZUBAIR_3

i had no problem getting cashback from mobileshop., but after a along delay.with e2save i got cashback on time.

Micky

Windymac wrote:

Is MobileShop now the only trusted dealer for cashbacks?

Trust a mobile phone dealer? Er ..... no.

thanku1

I received my 1st cash back payments after 60 days as they have changed there T&S, however I also noticed the following,

A) At present they do not have any competitive deals on when comparing to E2save so they must be aware that they are losing business to them.

When I chased them up for the cash back I seem to be told different stories by different people in customer’s services

1) Sorry sir we have some problem with bacs systems so your payment will be delayed.

2) Sorry we have changed the T & S to 60 days.

Now to me this look like sign of troubles but I hope I am wrong as I still have 3 more claim to make on them.

Sorry English is my second language but I hope I manage to raise my concern effectively.

Regards

mulerider

thanku1 wrote:

I received my 1st cash back payments after 60 days as they have changed there T&S, however I also noticed the following,

A) At present they do not have any competitive deals on when comparing to E2save so they must be aware that they are losing business to them.

When I chased them up for the cash back I seem to be told different stories by different people in customer’s services

1) Sorry sir we have some problem with bacs systems so your payment will be delayed.

2) Sorry we have changed the T & S to 60 days.

Now to me this look like sign of troubles but I hope I am wrong as I still have 3 more claim to make on them.

Sorry English is my second language but I hope I manage to raise my concern effectively.

Regards

There was a problem with the BACS payments but they have delayed the cash back payments due to the networks paying the commission later. I received the email below, I still find it unacceptable that other online retailers can pay with 45 days of receiving your claim, but at least Mobileshop are a pretty safe option with cash back.

Thank you for your email, this payment has been delayed by 2 weeks because of the changes in the commission payments made to us by the networks have changed, this is what we pay your cashback from.

We do apologise for this delay and can confirm this payment will be made direct to your bank account 18/10/2006 and will clear to show in your account 7-10 days later.

jnm21

As I have said before, BACS is a 3 day process - if sent on the 18th Oct, it will clear on the 20th (morning if your bank is on the ball, evening if they like making you wait). If it doesn't clear on 20th, then they are lying to you if they say they sent the money via BACS on the 18th (without post dating the payment).

naj131

All I can say is that I have received all my cashback from mobileshop without any chasing.

I am less concerned with cashback being delayed a couple of weeks, than getting my cash back at all.

In that respect I have been very happy in the past with mobileshop and would use them in the future

thanku1

Well I think we all r happy to get the cash back but some of us r trying to read between the lines here and I find the following two lines very hard to sallow,

a- \Bacs problem seems like routine line forward as they have said the samething to customers whose cash back was months apart mine was in July.

b-\ They currently have no offers which are competitive with say E2save they must known, every day than they must be losing business to e2save and others.

Pleases look at the bigger picture I am finding it very hard to believe that Mobileshop would be around for too long or they r not having some sort of financial problems.

Onemore thing please I do want them around as I have 3 more payments due from them -lol

Regards