Farepak in administration: What to do? (Merged Thread)

sandhabibi

kate1976 wrote:

I paid by direct debit too (LloydsTSB account) so is this a route I could go down? I'm not well up on claims, etc. so any advice is gratefully received!

Well everybody has been saying you can only get refunds if paid on credit card or by debit card, I still tryed with my bank and was successful. This will alter what I get from administrators but at least can go cheer up my customers today and not have long wait for a percentage.

trisontana

Latest News from Lloyds about refunds :-
http://www.thisismoney.co.uk/news/article.html?in_article_id=414595&in_page_id=2&ito=1565

mic_mck

sandhabibi wrote:

I've just had 4 monthly payments refunded by Abbey bank after putting in a indeminity claim about 3-4 weeks ago. I paid by direct debit!!!!!!!!:D

I just wondered what basis you placed your indeminity claim on?? Was it just the fact you didn't recieve any goods?? Is there a seperate proceedure you should follow for this - I placed a 'chargeback' claim in 2 weeks ago although I paid by direct debit but I have had no response.

fiona_unlucky

i was an agent and have just been sucessful with a visa debt chargeback £9240.00 thanks for all help and good luck to everyone else.

naepace

sandhabibi wrote:

I've just had 4 monthly payments refunded by Abbey bank after putting in a indeminity claim about 3-4 weeks ago. I paid by direct debit!!!!!!!!:D

Were these payments made direct to Farepack ? I made DD's but they were into an agents account. How could I prove the DD's were going to Farepack ?

Teresa60

sandhabibi wrote:

I've just had 4 monthly payments refunded by Abbey bank after putting in a indeminity claim about 3-4 weeks ago. I paid by direct debit!!!!!!!!:D

How do you go about putting an indemnity claim in please?

sandhabibi

Teresa60 wrote:

How do you go about putting an indemnity claim in please?

I went into the bank and explained situation to them and they went ahead and put the claim through. They did say at the time it would take 3days to receive any money back if successful but this has taken 3-4 weeks.

naepace wrote:

Were these payments made direct to Farepack ? I made DD's but they were into an agents account. How could I prove the DD's were going to Farepack ?

Yes they were as I'm an agent, you should speak to yr agent about what they have done to try to claim back money.

sandhabibi

One thing that I did find out today is that the comany on the 0870 number you call to put yr original claim into did NOT have any details of my claim and I did the claim call twice to make sure too, so this was strange.

ticketmaster4868

Direct Debits
I rang my bank today - Alliance Leicester - to put in an indemnity claim as I paid by DD. They said they couldn't do anything yet and that I had to wait until 30th November. Asked why this was and it's because the 30th November is when we should have received our goods by. I asked that after 30th November, when I call them back as I won't be receiving any goods to put in a claim, what are the chances of me claiming all my money back and I was told very good and that it would take 4-5 working days. I don't want to put my hopes on this but maybe a small glimmer of hope for those of us who paid by DD.

kayt_2

:mad:

keeny wrote:

[/B]

would i really want to read 44 pages of moaning people about how they lost thier money?

So you don`t fancy reading through 44 pages of people telling their story of how we were all conned ,not moaning, by Farepak,then why are you even on this site? I have been an agent for this company for nearly 15 years and to have stupid comments like DON`T USE HAMPERS AGAIN isn`t much use at the moment.Of course none of us will use hamper companies again,oh to have such knowledge on hindsight!!!!!